Posts Tagged ‘Upgrades’

Face To Face

Tuesday, January 24th, 2012
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Sorry I haven’t been around the last week. We’ve been working on a kitchen and bath makeover here at the house that was behind schedule and over budget. The project is now complete and turned out better than either of us had envisioned.

Just before the project got started, I received an unexpected call from Jeff Scott of First Alliance Travel and a request to hook up while he was here in Atlanta.

Our hour long meeting was very informal, and quite candid. I can’t get into everything, and I don’t want to overstep my boundaries or speak for Mr. Scott in regard to the company’s direction and plans – but there were two main topics I came away from this meeting that I wanted to share.

First and foremost – “he gets us”.

I would venture to guess that we all at one point or another fall victim to the bizarre myths and perceptions associated with MLM. (Jeff was no exception.) We’ve seen time and time again that those who take the time to truly study our model and get to know our Founders and our people don’t just change their perception- they’re blown away.

Instead of cult like – he found genuine.

Instead of greedy – he found caring and compassionate.

Instead of lazy – he found driven.

Instead of dumb – he found business and marketing savvy.

Second – this was absolutely the best move for our company and those of us who are passionate about travel. We both laughed at how the travel bug never leaves you. It’s by far the most romantic, sexiest product on the planet. First travel Alliance has the ways and the means to offer more product and the best possible prices.

We couldn’t go over all of the upgrades and changes in a single hour – and there’s no telling when this transformation as a true powerhouse Host Agency will be complete. When it’s all said and done however, not only will YTB Travel Network have the best product offering, but we’ll have most competitive pricing the industry (and your clients) have ever seen.

This can and will be a reality.

Furthermore, there were real issues with really dumb people who could never grasp the concept that YTB Marketing and YTB Travel Network are two separate companies. That myth or idea is going to be a lot harder to pitch now that we have a veteran core consisting of true Travel Professionals running the Travel Department. (Under a completely separate roof I might add.)

New training – the likes the industry has never seen will also compliment our opportunity to attract a new breed of Travel Agent. The Travel Agent industry is not only aging – how travel is sold changing at a rapid pace. Gone are the glory days of “order taking” and making money despite any lack of business smarts or sales ability. (A big reason why so many Agencies went belly up over the last decade and why those who are left don’t want us around.) Not only is YTB a new bread of Travel Agent – we’ve proven we can change and adapt to the current economic and technological times. We don’t fight it – we embrace it.

And that’s what this industry truly needs.

Not everyone currently involved in our company will take advantage of the new features and benefits associated with travel. However, if you’re like us, and have a real passion for travel and a sincere desire to excel – this is it. I firmly believe Jeff Scott and this new partnership with First Alliance Travel has all the makings of lighting striking twice for another history making run.

In closing – I can’t tell you how impressed I am after meeting Jeff face to face. His willingness and desire to find out more about who we are and what makes us tick is stimulating. He also strikes me a one of us – and someone we can trust.

Hold on to your hats folks – while these upgrades and benefits will take some time to launch and implement, it’s going to be one fun (and extremely rewarding) ride!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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Hot Damn! Look At The New ZamZuu!

Thursday, March 17th, 2011
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I’ve seen a ton of upgrades and website enhancements during my tenure with YTB. Quite honestly, I’ve lost count how many times our sites have been updated with new looks, technology features, and a wider array of product offerings.

Not to diminish anything the company has done in the past, because at the time it was released it was big. However, what I saw yesterday afternoon with a new look, technology improvements, social connectivity and user friendly design of this site tops anything the company has ever released.

Welcome to the new ZamZuu.

See, this is a result of what happens when companies pay attention to current trends and hot features of the day. Technology, especially on the Internet, is constantly changing and evolving. What’s really cool about a site like ZamZuu, is that you can implement certain features and redesigns like this on a regular basis to keep customers engaged.

There are many new features with the new site. The new look is much easier to navigate, by redesigning categories, keeping everything is what’s known in site design as “above the fold”. Let’s face it, people are lazy and scrolling down a long page just doesn’t cut it. Now, just about everything can be found without the need of scrolling down a single inch. (Trust me, it’s a very important feature – more important than you think.)

Another new addition is the shopping cart within ZamZuu.com. Now, customers can shop and purchase products within the same shopping experience. This in turn will increase the average amount of cash back for customers. (The more they buy – the more they save.)

On a promotional front as either a Free Agent or Site Owner with Zamzuu there’s a very cool feature that personally I’ve been waiting for.

Twitter and Facebook integration.

Now Free Agents and Site Owners can link directly to hundreds of stores with a simple click of a button. See a special sale at Macy’s? Tell your Facebook family about it with a link directly to Macy’s through your ZamZuu site. They get cash back, and you get a commission.

How easy is that?

I’ve got about 1000 friends on Facebook, and a portion of them are also partners in YTB and ZamZuu. They’ve already gotten the hang of this feature, and they understand what a real game changer this is.

There’s still a bit of cleanup to be done, and more stores to add over the coming weeks. While the links are correct in the Facebook integration, the API pulls a generic description for ZamTek for example. (Easily changed manually at this point however.)

There are a couple bugs to be fixed – which is inevitable when a release like this is offered to the general public. Then the company will focus on the next upgrade.

Another upgrade you ask? Yes, another upgrade for the YTB Travel Network sites with much of the same functionality as our new ZamZuu sites.

Can you imagine?! The travel site upgrade was supposed to be released in two weeks during Funshine. However, with all the work being done with the ZamZuu sites, and the new partnership with Orbitz, Funshine has been postponed until the travel upgrade is ready for launch. If it’s anything like this ZamZuu launch – I can pretty much promise it will be worth the wait.

And to the folks at the Home Office who worked on this ZamZuu upgrade. Hot damn! This is a nice upgrade!

Many thanks to you for your hard work – and especially for implementing the features the field wanted most.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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The Next Ten Years

Thursday, January 13th, 2011
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Not many companies make it past their first year in business. Even fewer make it past year 3. If a company manages to make it through year 5, most business experts will tell you that the company has passed their litmus test concerning “risk”.

Some will tell you MLM has even a slimmer chance of making it past year one. Even if it does make it past the first year, there’s this myth that MLM is nothing more than a house of cards that will eventually topple. These aren’t “experts” mind you, (not by any stretch of the imagination) they’re just people who regurgitate what they were told or what they’ve read somewhere else.

Truth be told, when you look at Amway, Avon, Mary Kay, Tupperware, NuSkin, PrePaid Legal, and Primerica, these examples dispel the myth with documented cases that MLM can be built to last for decades. In Avon’s case, more than a century.

Before YTB, not a single MLM Travel Program made the cut in the travel industry. I can’t tell you all the reasons why these MLM’s failed, mostly because they were here and gone long before I came into the picture in January 2005. I’ve read about dozens of them over the years and can only guess at this point what sealed their ultimate demise. When YTB Travel Network entered the picture however, there was an enormous shift in the way people actually booked travel – moving from “brick and mortar” to “click and order”. There was also a simple shift in mindset and the companies focus.

In 2001, it was the first really big wave of retail sales moving to the internet. Companies like Priceline, Travelocity, and Expedia were making massive jumps in sales as people found it much more convenient to book their own travel on line. Today, Expedia tops the list of Travel Agencies – doing more business than any other “brick and mortar” out there.

Me? I just wanted a small slice of the pie. So I signed up, bought a domain, and BandBVacations.com was born in January 2005. Other than my first full year in business, I’ve made money selling travel every year since. The only reason why my first year didn’t produce a profit was because all the travel “booked” in 2005 were for trips to be “consumed” in 2006. (You don’t get paid in this industry until after the travel has been consumed.) Once a stream of bookings were created after the first year, it’s been profitable every year since – selling “travel”.

From what I’ve read and heard elsewhere, the problem with Travel MLM’s was they were nothing but “card mills”. Pitching that the average “Joe” had an opportunity to travel on the cheap using travel agent credentials. That wasn’t YTB’s focus however. (Although some in the company did abuse that privilege.)

YTB’s goal was much bigger and far more threatening to the industry – to become the largest supplier of travel in the world.

Pretty big goal to be sure. Some would say it was outrageous – even outlandish. Regardless of either opinion, it’s the one key difference that cemented YTB’s success in the industry, making YTB Travel Network the first Travel MLM – and to this day, the only Travel MLM that really matters in the industry.

So, how did YTB Travel Network do in accomplishing its goal of being the largest supplier of travel in 10 years? Depends on how you look at it. While it’s true the company fell woefully short by billions in taking over the number one spot – by projecting and reaching for such a massive goal, the company has solidified itself smack dab in the middle of some of the biggest, most respected agencies in the country.

Not bad for a bunch of MLM Yahoo’s. ;-P

That doesn’t mean however, that YTB Travel Network totally escapes what I’ve come to recognize as nothing more than “guilt by association”. The Network Marketing industry is riddled with a plethora of myths and misconceptions. Combine that with the negative impact other Travel MLM’s had when they entered and then abused the travel industry. What you stir up are intense emotions in traditional sectors of the industry – and quite frankly rightfully so.

You can’t slap a standard – one size fits all label on YTB however. The company broke that mold when it was founded 10 years ago. If the company and its model was indeed the same as all the others, it would have suffered the same fate. I might add that that the company has withstood what most would assume would be insurmountable odds over the last few years. In reality, losing a single cruise line couldn’t possibly have the impact the industry was hoping for. True, it might have worked if everyone would have piled on like traditionalists had hoped for. But when you’re dealing with true business minds and logic instead of pure emotion and anger, that ship never sailed. Vendors weren’t that dumb. Didn’t matter what the “perception” was – YTB as a whole sold a boat load of travel.

Then there’s IATAN. Again, if the perception was correct as stated by IATA that the company was in the business of “selling” credentials to third parties, the company would have folded long ago. Others may have done it, but in YTB – the only way to obtain that credential was to earn it like everyone else – by selling travel. When the company tried to correct the error and appeal – they snubbed their nose at us. Since credentials, and free rides was merely a perception or label, we moved on and continued with our core model and product – producing even more sales and more bookings without the almighty IATAN at our side.

After the attempt to cut off suppliers and IATA failed, California filed a $25 million law suit with claims the company was illegal pyramid just one day before the 2008 Convention. Problem with that was Jerry Brown, the Attorney General at the time who filed the suit, figured out that nobody has ever paid for the “opportunity to recruit others”. (A very common myth in the industry.) Regardless, California still collected $875 thousand in the deal for themselves, leaving the last tenth of the million dollar settlement to the victims Jerry Brown boldly claimed he was trying to protect.

The Government will always get theirs – and since we did nothing illegal we kept our business.

Biggest problem I see with critics who enjoy slamming and shaming the company and its people – is they can’t correlate “BandBVacations.com” with an actual “product”. Never understood that – really. Nexion sells several hosting plans, TravelQuest does as well, even Expedia sells “booking engines” to those looking to get into the travel business.

But try to do that with an MLM – and suddenly the “value” is nonexistent simply because these minions fear the word recruiting. A phobia some never really overcome or grasp. Reality is, all those Hosting Agencies above are attempting to “recruit” you. They need new blood – new recruits in order to maintain and build their brand.

Regardless of what appears to be an obvious oversight regarding the word “product” or even “value” the company has learned how to “dumb it down” so that anyone, (including staunch critics) can understand what we are selling and being paid on moving into its next 10 years of business. (Truthfully, nobody’s really that dumb, they just like to play dumb on the Internet.)

As the parent company YTB International moves into the next 10 years of business, it’s expanded it’s product offering to another huge boom on the Internet.

Online shopping.

Like Travel, YTB or ZamZuu isn’t the first to market this type of product in the industry. Nor will the company be the first to successfully market an online shopping experience in the industry. But there will be a key difference in how commissions are paid to the Representative who sells it.

What hasn’t changed is the “fee” to become a Representative of the company. It’s free – nor are there any requirements to purchase any of the products associated with the company. But the company has finally come up with a way to ease the fears and phobias surrounding paying commissions in Network Marketing with what’s called a Z-Kit.

It’s silly really – not the actual product mind you, but the idea that people actually need a physical product they can feel – touch – and grasp in our industry in order to calm the nerves. Government and society has a lot to do with that. People like me (or others in the company) who can think on their own in logical, rational terms are in the minority. We have to appear to be like everyone else in order to be accepted – or in this case – to be able to keep jerks like Jerry Brown and Lisa Madigan from filing outlandish lawsuits with claims that it’s some sort of pyramid.

What ever happened to logic, and independent thinking?

The problem isn’t the industry – it’s outsiders who perceive the industry through a fixed lens that create the problems. While Royal Caribbean, IATA, Jerry Brown and Lisa Madigan all made bold claims about who we are and what we do. None of them hit the nail on the head.

How can I make such a bold claim? I don’t – but my website does. See, it’s still here – regardless of all the overzealous and wild claims to the contrary.

While I didn’t join the company when it first evolved 10 years ago – my bet is that it will still be here during the next 10 years. That excites some, and terrifies others. Regardless of which end of the spectrum you fall in – BandBVacations.com isn’t you’re choice to make.

It’s mine – and will be for decades to come. And for that I am grateful that there is somebody out there that still relishes and promotes independence, logic, and value in this world.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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New Year – New Opportunities

Tuesday, January 4th, 2011
13
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Happy New Year!

Time sure does fly – don’t it?

Hope you had a wonderful holiday break. We sure did, but missed the first white Christmas in Atlanta in over 118 years! (Who knew?!)

We’re ready to hit the ground running going into 2011. (First order of business is thinking “2011″.)

We love this time of year – because it’s full of optimism and hope. All these new beginnings – and if you’ve been with YTB like we have all these years – you know what’s right around the corner.

Coach’s Birthday !

And you know Coach – he’s always got something up his sleeve – some big announcement – blockbuster upgrade – new initiative to get the year started off just right.

Last year for example, we were all going “Zam-who?” – but it didn’t take long for both the name and the concept of shopping online to catch fire.

So what’s in store for 2011? Honestly – your guess is as good as ours, but when you’ve been around for as long as we have, you know there will be blockbuster announcements to kick things up another notch.

Save this Date: Tuesday, January 11, 2011. The company will host a webcast that will knock your socks off! It will keep the excitement of the Holiday season going. You’ll here all about the amazing new things coming to ZamZuu in 2011.

Don’t miss our first BIG webcast of the year with Coach and Scott Tomer! On Tuesday, January 11, 2011 Coach and Scott will be unveiling some of the biggest announcements in the company’s history. We’re talking new bonuses and NEW products!

Don’t miss it! A special evening with Coach and Scott will air via www.ZamZuuTV.biz on Tuesday, January 11th!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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ZamZuu Cash Back Just Got Easier…

Monday, April 26th, 2010
18
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Ronda came down stairs last night all excited. You’d think she won the lottery from the way she was acting. In reality, she purchased a $50 gift certificate on Restaurant.com for $4 through our ZamZuu site for our Anniversary Dinner at Prime Park tonight. We’re celebrating 13 years of marriage today and to this day, she still spoils me rotten. She knows it’s my favorite restaurant and after our visit there on our last year’s anniversary, she’s thrilled because we’re going to save a bundle on a very romantic dinner out for her.

Flowers will also be delivered today thanks to a great deal from FLORA2000 found on ZamZuu, and another “special gift” was delivered last week that will remain quiet for now.

And we’ll get cash back for all of it.

The ZamZuu shopping portal just got a brand new upgrade over the weekend that not only makes the shopping experience more convenient, but streamlines the registration process to qualify for cash back.

When clicking on a store within the Cash Back Affiliate Network, the customer is presented with three options. If they are an existing customer, they can simply log in to their account. If they just want to shop, they simply click “No, thanks.”

A new customer can start earning cash back by simply supplying their email address, confirm it by typing it in again, and click “Go Shopping.” That’s all that’s required now to track the purchase to the customer. When it’s convenient, they’ll have an email waiting in their inbox to complete their registration with information with who’s name belongs on the check and where to send their cash back.

In this day and age of instant gratification and speed, that’s a big deal.

I recall a marketing report I read from InfusionSoft (an e-mail and marketing software program) a short time ago that stated that over 80% of sales are lost during the registration process. The vast majority of people don’t even take the time register during the buying process, it takes too much time when the impulse hits them to buy. Most of the top dogs who market on the internet use this program for this very reason.

With ZamZuu’s quick registration process on the front end – it enables the customer to quickly purchase the product or item their after while an e-mail is sent reminding them that cash back is waiting on that purchase after the sale is complete.

The company also eliminated the options page which gave them a choice of booking travel or shopping. I never liked this additional step and have always supplied direct links to either travel or shopping, depending on the customer need and interest. BandBVacations.com has always been used for travel through YTB Travel Network, and now MyShoppingPaysMe.com can be used for retail shopping.

While I’ve not seen or heard of any stats about this old entry page, it’s my guess that business owners never really used this “option page” to begin with. It was an unnecessary step or click that wasn’t needed. Again, it has to do with speed and the instant access we’ve all come to expect in this day and age.

I also like the new media center found on the shopping portal with the ZamZuu featured stores. Not only are the prominently displayed down the center of the page, both a written description and video are within easy access. While everyone is familiar with Wal-Mart and Best Buy, shoppers may not know the features, advantages and benefits of NeutraCeutrics. By clicking the “more info” link below the store banner, the ZamZuu media center goes into action with a streaming video about the company and its products.

Every bit of this upgrade is quicker, easier, and cleaner with this new features which will translate into more sales through ZamZuu and more cash back for those who use this free service. It’s a win for the business owner and a win for the customer.

Cash back just got a whole lot easier with ZamZuu.

Now if you’ll excuse me…I have a special day planned with my bride.

See you later this week!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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More Upgrades and Enhancements For ZamZuu

Friday, April 23rd, 2010
18
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Here we are again – yet another upgrade and more product enhancements for the YTB and ZamZuu Representative. I’ve said it before and I’ll say it again – I absolutely love how this company listens and responds to the needs and desires of the field. Most companies that I’ve worked for in the past – and you’ve probably experienced it too – make changes and decisions without any care or concern to what YOU actually need or want to make your job easier or more attractive.

Most companies act more like a Dictatorship that strike down new initiatives and changes without any concern or care for field input. It’s refreshing to see a company that actually sends out surveys asking for input. Based on a majority rule – changes are then made and implemented that benefit the majority who voted for the change.

They call that a Democracy.

One other aspect that I’ve come to appreciate over the years is how our Founders and Executives aren’t “know-it-alls”. You know the type I’m talking about – the ones who have an answer for everything under the sun. They’re experts in every area you can imagine. Heaven forbid if you don’t agree with their perspective or decision. You’ll be condemned in an attempt to make you feel stupid and insignificant. Let’s face it, our Founders are incredible marketers and recruiters – but they never had any illusions that they possess a better skill set or temperament than someone like Robert Van Patten when it comes to the day to day operations of a publicly traded company.

As I write this piece, I’ve yet to see the working model of our new sites and enhancements that should be up and running later today. I did get an advanced copy of what I can expect when the upgrade is complete. Some of the upgrades are minor changes and tweaks that have been missing since the initial launch of ZamZuu back in January, while others streamline both the free shopping experience for customers and the sign-up process for those that want to capture the growing trend of online shopping as a business owner.

It’s a whole new look for the ZamZuu Marketing sites, the new media center that includes the ZamZuu Revolution webcasts that are readily available and on demand right from the new homepage. There’s also a private media center in the Rep Back Office containing important information and presentations for the marketing business.

The company has also made the recruiting process better, with a sign-up process that’s a bit more familiar to what they experience in a retail environment. The information form is all in one step as many retail stores are doing these days. The prospect’s email address will also be their user name, making it more convenient and a quicker process. The process will auto-populate their marketing site URL. After finding an available domain name they’d like to purchase from a register like GoDaddy, the user ID can be changed at any time from their Business Center or by calling into ZamZuu Support.

Demographic information will also be asked during the process (which is completely optional) and by doing so, it will provide a better experience for the Representative with targeted campaigns such as local events and trainings that are happening in their particular neck of the woods.

The Associate Registration process is exactly the same, minus the payment information. For those in California, the sign-up process also works the same, minus any place for payment information until after the 14 day waiting period has expired. Instead, California prospects will see a confirmation message explaining the next 14 days.

Speaking of California, unfortunately I have to cut ALL of our enhancement short here and save it for another day. It’s not that I don’t want to or don’t have the time. The problem resides with a small group of individuals who must have struck a deal with California called “Narc That Blogger”. You see both these individuals and California don’t believe you have the capability or the intelligence of understanding that there are two separate income opportunities. They believe that explaining both at the same time will not only confuse you but it’s somehow unfair to provide another income stream with products that are attached to the business you’re actually selling.

Truth is – our model not only confused the snot out of them, but makes them extremely uncomfortable. And because of the fear and discomfort it produces, they become childish tattle tails who want to see me punished for speaking my mind with views and a position that does not match their limiting beliefs.

It’s not that they come after me personally – they go after the Home Office with some letter or call about a rouge blogger who’s trying to recruit the world into a gigantic pyramid scheme.

However, if you’ve already figured out that this is a viable business and happen to own a site that’s been enhanced, feel free to sign up for our free newsletter. There I can explain both sides to you this weekend, not because you’ve proven to be more intelligent, but because there’s no chance of me “recruiting” you.

Dumb and cumbersome I know. But like you, I’ve come to enjoy my business and don’t want to put our company in jeopardy regardless of how ignorant and childish others can be.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Doug & Ronda Bauknight
Doug & Ronda Bauknight
AKA: TravelPro
Travel Agent / Networker
Phone: 678.458.5812
Book Your Travel & Vacations With


TSO #588629
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