Now that we’re inside 30 days until the Convention, most of the “news” and “upgrades” are saved for those who actually show up in St. Louis. I went back to July, 2008 to review all the excitement of our largest Convention to date – the buzz about Lady Liberty – and clear signs that YTB was doing everything they could to appease California’s claims about YTB being a “gigantic pyramid scheme”.

The month before Convention, YTB announced they were contemplating a franchise model, and also removed the booking engine link from the marketing sites although nobody really knew why these changes were being made so close to Convention.

Hindsight is always 20/20 – and it’s clear looking back that YTB and California were communicating at the time. YTB was making the appropriate changes during their discussions to conform and ease the concerns California had.

Discussions had been going on since January 2007 when YTB came out with booking requirements for credentials in California. New legislation passed in the state required that any agent had to actually book travel before they were qualified to carry any card offered in the industry.

Typical of critics and zealots who have no clue – they thought this legislation would stop the massive growth of YTB and end the reign of MLM’s in their industry. What it did was put YTB on the map in California. At the beginning of 2007 there was somewhere around 3000 RTA’s in the state. By the end of 2007 – there were more than 20,000.

Oooops.

So zealots and critics do what they always do – they come up with more obstacles. Another group of “professionals” convinced Royal Caribbean to pull the plug on bookings with them to make it look like suppliers were now against MLM.

Problem was – business isn’t that stupid – bookings are bookings and only one other company YTB did a small number of bookings with pulled the plug besides RCL. (There was one other, but I can’t remember who it was. We never did business with them to begin with but any critic could tell you because it matters to them.)

After only securing 3 vendors with no more in sight, critics then came up with more complaints and more hoops that YTB had to jump through in order to remain “compliant”. The heat was cranked up after the company showed a profit to the SEC and was labeled a “Darling” instead of a “scam”. The company got their stock symbol off the Pink Sheets and back onto the OTC.BB. We also can’t forget YTB’s 9 point jump in Travel Weekly’s Power List from #35 to #26.

It scared the living daylights out of the dolts who can’t accept MLM and Network Marketing as a legitimate and viable business model. Remember THEY have to be right – otherwise they’re entire world collapses. MLM’s just can’t do things like this – it’s not right and there has to be something wrong here. (Small thinking I know – but look at whose pointing fingers at us.)

Since nothing critics said or did appeared to be working – they did what they always do when MLM grows to big too fast for their comfort zone. You file a $25 million lawsuit and for added impact they did it the day before everyone got together for the largest Convention to date.

That ‘ill show ‘em! Right?

Wrong…

Fast forward to 2009, and we find Jerry Brown announcing that he “brought an end to an elaborate pyramid scheme” in a very amusing press release. Legal documents however confirmed that all the time and money spent on the litigation pointed directly to the hoops YTB jumped through before the suit was filed to appease concerns about being an illegal pyramid scheme.

If you’re thinking the pyramid schemes are illegal – you’re spot on. Programs and companies that fall into that category are shut down – abruptly.

Since little had changed and Jerry’s claims about shutting the company down fell woefully short – we showed up a year later for another Convention.

California’s suit did work to some degree however. The suit did bleed the company of money with litigation and we never achieved the franchise model announced in 2008 as a legitimate or respectable “franchise”. We still don’t have a franchise to sell. After California took $875,000 from YTB’s pockets, (leaving only $125,000 for the “victims” they claimed they filed it for.) they handed their false claims over to Illinois to squeeze more money out of the company. The company continues to tolerate this myth that someone actually pays for the opportunity to recruit others into a pyramid. (Something that YTB has never done since it’s inception in 2001.)

The Illinois litigation has been stalled since it was filed – ironically filed  just 4 hours after the settlement with California was announced more than a year ago. After passing the baton, millions continue to be spent by both sides over ignorance, bitterness, and sheer stupidity instead of actually spending time and money on franchising.

Now that we’re two years removed from California’s stunt and we’re gearing up for our second Convention since the California A.G. announced his goal of ending our “pyramid scheme” I have to wonder if critics of YTB still think they won and we lost. Sure YTB has been bloodied and battered over California’s claims. The perception over the mere appearance of the word pyramid scheme would put some companies out of business.

Unfortunately, perceptions and accusations can’t overcome or extinguish truth or fact. The false claims from States like California and Illinois and the incessant shaming of our founders and members of YTB by overzealous critics has – in its own way – done some good.

Anyone who takes what they’ve read verbatim or doesn’t conduct their own due diligence about YTB (or Network Marketing in general) certainly won’t take the steps necessary to build a business. I learned very early on in my carrier with YTB that changing habits and perceptions over the ridiculous myths about money just rolling in without doing any work is an unnecessary step in the process. For the vast majority, it stacks the odds against them. While it’s not impossible – it’s a long shot at best that you can extract the weeds that choke logical thinking or change lazy habits if someone is unwilling or uncooperative.

To use an already overused verse – “You can lead a horse to water – but you can’t make them drink.”

I’ve seen and heard about the fears about brain washing. I’ll freely admit that I’ve been brain washed and take the term literally.

Thanks to my journey with YTB and the study I’ve done over the years, my mind has been cleansed. Dirt, stains, limiting beliefs, or any matter that doesn’t serve me has been washed away. One definition is “to free from spiritual defilement” which is appropriate when it comes to the brain. You are what you think about most of the time. What you focus on expands.

Some will continue to focus on perceptions, claims, fears and phobias. (Daily no less.) While the smart ones will see right through the hype and limiting beliefs. I find it fascinating that it’s the folks at YTB who are the ones who mislead and hype everything up. We’re the ones labeled as uncooperative and unwilling to see the light.

Looking back and reading memory lane documented here – and the fact the another Convention is less than 30 days away – me thinks it’s the other way around. ;-P

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Do You ZamZuu?

Remember that as a kid?

Or how ’bout this one?

“I’m rubber – you’re glue. What bounces off of me – sticks to you!” or “I know you are – but what am I?”

Back in 2007 a former columnist for MSNBC came bursting on this blog to tell me what MLM was really all about. Amused that anyone would “Double Dog Dare” me to produce commissions to validate my worth, I found this person simply ignorant. Ignorance I can handle with proper documentation and information to enlighten anyone willing to learn. The very meaning of ignorant is uninformed; unaware.

But stupidity is a completely different animal which I have to admit, I have very little tolerance for.

Many in the industry were shocked that I would not only communicate, but befriend someone so full of hate and bitterness. I’ve always believed that people can change their tune given the proper information. I’m living proof of it. People who have never known me during my drinking days can’t believe I was a functioning alcoholic.

I’ve been told that part of my appeal is that I make myself vulnerable – being open and honest about my past mistakes in an effort to help others learn from them. Nobody’s perfect, and to act like you’re the only one who is, is not only distasteful, but foolish.

It’s my belief that everyone is capable of change and enlightenment.

An awakening.

Some however, are far more stubborn (or stupid) than others. To avoid change, they play childish games like double dog daring you, and I know you are – but what am I to deflect the attention off of themselves and slap it right back on you.

Two weeks ago I outlined yet another gross misrepresentation of John Frenaye’s who still can’t seem to check his facts before he opens up his mouth. He has a long history of gross misrepresentations and lies that we’ve documented here on this blog. All bent out of shape about girdles he stated (among other gross misrepresentations) that the products cost more through ZamZuu so the company could feed the “pyramid”.

Granted, I poked fun at him using him as an example of someone needing a girdle – but it doesn’t change the fact that ZamZuu provided a 23% savings to our clients over a direct sale with Ghiada. The MLM “expert” had been exposed once again as a clueless.

Instead of acting like an adult and making some sort of correction – the dolt spends the next three days lambasting yours truly for being an MLM loser and failure – not on MSNBC – or in a trade publication – or one of the 10 agency locations once dreamed of, but on a free Blogspot account that has been his home for that last three years.

My how the mighty have fallen from grace.

What’s even more amusing is that one of his best buds also decided to take pot shots at me through e-mail and comments here in an attempt to disrupt my peaceful and productive existence.

It’s not that I don’t want to take responsibility for their anger. Truth be told, I actually enjoy pushing their buttons and getting them worked up. I read them like a book. When Jeanie Sharpless told me about her NCL cruise, I told her exactly what would happen if I put it in my newsletter. Like clockwork – it was up on John’s blog within minutes of sending it out, with all the spin and hype we’ve all come to expect from YTB’s biggest goof.

And I just laughed because I just knew it would get his goat. Illusions of lime green T-shirts crawling all over NCL with the quote “I got here free – ask me how” dancing in his head.

Their perceptions and illusions have gotten so out of hand that it’s actually easy to poke fun at them – even when you know they’ll attempt to bounce it right back on you. And when they do, you’ve won because mindless ridicule and childish outbursts are only used when you have nothing left.

So why aren’t they able to get me all upset and bent out of shape in the same way? Why am I so willing to just sit there and take such words as “failure”, “loser”, or “dumb ass” so easily?

I’ll let you in on a little secret – it’s money.

Money and success have a strange way of taking anything that’s negative about you and turning it into a non-issue. In fact, it can be downright comical when money arrives at the same time you’re being lambasted by a bunch of critics and cowards as some sort of failure. Truth is, they have nothing better to do with their time. They trample all over someone in an attempt to elevate themselves by putting you down. They’re showing how frustrated and jealous they are by their actions. (Forget words to the contrary.)

Since the last time I wrote about John two weeks ago – I’ve deposited over $6500 into my bank account doing exactly what I told you I was doing with multiple streams of income. Since residuals are paid on the 11th of each month, and travel commissions are paid on the 25th – none of it comes from recruiting or travel sales with YTB. (Besides, any of those commissions are put on my YTB Pay Card.) You’ll also notice no particular time such as the 1st and the 15th or every other week, nor do the deposits look as if taxes were taken out for an interest free loan to the Government.

Yep, looks like life is pretty rough right now for the Bauknight family – because critics have said so.

And to think if I didn’t take that first step with YTB all those years ago – I’d still be stuck in the Corporate World making someone else rich off of my efforts.

Guys, I’m not posting my income to brag or to tell my critics to go pound sand. (Well…they can still pound sand cause they’re idiots and I don’t care what they say or do at this point.) I’m posting this because you should never – EVER – allow anyone to tell you that you’re not worth it. You should never – EVER allow anyone to ridicule you from fear or jealousy. If I can do it – so can you. All you have to do is apply yourself and never – EVER quit.

Sure, you’ll fall down and go boom – several times. But the trick is picking yourself up, and trying it again with a slightly different approach.

The definition of insanity is doing the same thing over and over again and expecting a different result. Taking a good look at critics like John Frenaye – you’ll quickly see how you’ll end up if you don’t change or adapt; Bitter, angry, destitute, and without many options at your disposal.

Guys like John Frenaye don’t own you. I realize they demand approval and permission because they think their opinions should matter. Fact is, they’re nobody worth listening to. The louder they are the farther you should run. Find some new friends who will support you and mentor you. It’s also important to find friends who are more successful than you are. Hanging around a goof like John will leave you bitter, broke and a member of his dumb ass den.

It’s time to grow up folks and take charge of YOUR dreams – not John’s illusions or perceptions. It’s a fairy tale that only exists in his head and they’ll never win and never quit because their oversized egos won’t let them.

So go for it! Go ahead – I double dog dare you! ;-P

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Do You ZamZuu?

In 2008 a group of “ambulance chasers” filed a Class Action suit against YTB International in an attempt to cash in on California’s claim that YTB was nothing more than a “gigantic pyramid scheme”. The Class filed an absurd suit stating that YTB “operated an illegal pyramid sales scheme and employed an illegal chain referral sales technique in violation of the Illinois Consumer Fraud and Deceptive Business”. The complaint was filed in an attempt to “recover money illegally obtained” by YTB to the tune of $100 million.

Not a bad return for only 8 months of work on average per defendant. (Two in the Class only dabbled in YTB for 4 months before calling it quits.)

When California filled it’s Civil Case against YTB back in August, 2008 – opportunists saw California’s “accusations” as a way to justify their own failures and short lived carriers with YTB. As a result, zealots and cynics of YTB cheered with amusement over the apparently insurmountable odds that were slapped down on YTB.

Fortunately, (or unfortunately if you’re a critic of YTB) the legal process isn’t nearly as gullible or willing to allow mere perception or beliefs override or dictate right from wrong. If you’re going to file a lawsuit in any court of law – you best have all your ducks in a row.

I haven’t followed many Class Action cases. In fact, none other than the current Class Action come to mind. This Class however, has been a real eye-opener on what NOT to do when filing a lawsuit.

It’s proven to be one colossal misstep after another – a massive amount of disrespect towards authority – and an intolerance to actually learn from past mistakes.

If there’s one thing I’ve learned about zealots and cynics of Network Marketing and especially YTB it’s this:

They’re right – you’re wrong – and there is no amount of evidence, documentation, or legal precedence that can be produced to convince these dolts that their barking up the wrong tree.

Their defense is always the same. Keep barking over and over in an attempt to exhaust the opposition of time, money and/or patience.

What’s even more astonishing about their illusions and phobias surrounding the Network Marketing and MLM industry is their obsession has no boundaries. As if the laws of our land will magically realign if they simply repeat or chant their limiting and unfounded beliefs over and over again.

What happens as a result?

The $100 million Class Action filed two years ago has been pulverized, beaten, and obliterated by the Courts turning the entire lawsuit into a very amusing joke for this writer to expose as a proud member of YTB.

The Courts have also exposed this ordeal with the following statement in its latest analysis and ruling filed last week, May 13, 2010.

“In fact, pursuing discovery in the hopes of turning up something that may lead to a lawsuit seems to the Court to be the very definition of a fishing expedition.”

Nothing like calling a spade a spade now is there?

What’s even more amusing about this suit is how the Plaintiffs appear to have the attitude that Class Action lawsuits are like cats who have nine lives. When slaughtered, simply refile an amended suit for reconsideration. There have been five rulings over the last two years which the Court has denied on separate occasions – and instead of calling it quits – Plaintiffs simply come back for more.

After the First Amended Consolidated Complaint was stricken from the record and dismissed on June 5, 2009 – Plaintiffs considered the dismissal nothing more than a “first draft”. An amended complaint was conjured up just days later; this time even more brazen and bold than the first. While critics labeled the complaint “powerful” I had my own views on the subject. I outlined how the Plaintiffs in this case were just as clueless as the critics who have been plastering “pyramid scheme” all over the internet for years.

To add insult to injury, the Honorable Patrick Murphy would not only agree with my views just days later – but add the words “redundant, immaterial, impertinent, and scandalous matter” as an exclamation point to the amended filing on June 20, 2009.

I’ve heard it said that a dog only needs his snout smacked just a few times before it sticks his tail between his legs and whimpers away. Critics and Zealots? They appear to be a completely different breed all together. They get smacked and have the audacity to bark back at the individual who laid down the law.

On the very slimmest of margins, Plaintiffs refiled an adaptation of the First Complaint in December, 2009 – complete with all the trimmings the Court had denied several times prior. If it couldn’t pass muster the first time, I don’t know what possessed them to refile again – other than pure ego or stupidity. (Most likely, a combination of both.)

As a result, the Plaintiffs third attempt has once again been denied.

How pathetic – yet strangely riveting at the same time. They just can’t learn anything new – or consider the fact that their perceptions and beliefs just might be the ones that are wrong. Oh the humanity!

What makes this especially gratifying is that zealots have finally hit a wall they can’t slither under, over or around. Perceptions and mere words in the Court of Law are meaningless at this point. That’s really all they’ve ever had when it comes down to it. When faced with having to do things “by the book” they’ve wound up bloody and beaten like a drum. Exposed as scandalous and nothing more than a “me too” type suit to extort money as greedy bastards themselves.

All in the name of this fantasy – or phobia – about Network Marketing being a “pyramid scheme”.

Give me a break.

You won’t find much about this case anywhere else. Since all the teeth and therefore the fear has been pulled out of this suit, there’s not much to write about. The media needs something far more meaty, and zealots are left with more egg on their face – so they’ll just ignore it.

For the rest of us who actually like to educate ourselves to become better business minds and responsible citizens; we use this example to learn and grow. You’ve heard it said that success leaves clues. We’ll in some cases like this one – so does failure.

That’s why we are never denied the last laugh.

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Do You ZamZuu?

Sorry I didn’t post anything the latter part of the week. I had to go out of town and had limited access to the internet. I did have a layover in Charlotte each way and wish I could have spent more time there only because my CLEAR wireless card was burning up internet speeds at over 10 mbps.

I did pick up the 2009 Annual report late Wednesday night after I got settled in, which as financial reports often do, put me to sleep. I was able to get the basic outline of the previous year. After reading the outcome of the annual reports from companies like Orbtiz who lost $337 million in 2009, and another report from the ASTA that only one-third of all their agencies produced a profit in 2009, I was opening YTB’s Annual Report with a little apprehension.

The one thing I was looking for but couldn’t seem to find anywhere in the 2009 Annual Report was the “Going Concern” that was slapped on the company during the 2008 Annual Report. I documented last year at that time all the changes that the company had made in an effort to tighten its belt and reduce expenses in an effort to survive the lean year ahead. If you remember, YTB wasn’t just dealing with the doom and gloom of a depressed economy, but at that time California was poised to end the companies existence as some gigantic pyramid scheme and another Class Action suit was thrown on the company.

A year later, the economy is turning around, the California suit is behind us, and the Class Action was thrown out as redundant, immaterial, impertinent, or scandalous matter.

However, according to critics at the time, if you combine the lawsuits, the economy, and slap a “Going Concern” on top of that, there was just no way on earth that YTB would survive to produce another Annual Report for 2009.

At least that’s what we were told by the dwindling number of zealots who persist in spewing their opinions and perceptions all over the internet.

Speaking of that small group both in number and in mind – I did open the door a crack, and lifted the ban I have on reading anything they have to say for a brief moment on Saturday morning. It didn’t take long to slam the door shut again after reading just a few comments. It became abundantly clear that the anger and resentment towards YTB is still around – basically due to the fact that despite all their predictions to the contrary, YTB is still around. It’s got to be really frustrating and extremely uncomfortable at this point to be in their position. I mean – there was no way YTB would be able to make it – there was just too much to overcome with that long lists of negative obstacles the company had to hurdle over in order to survive.

For them, YTB is that small pebble that’s stuck in their shoe. The more they trample, the closer they think they are to removing it. And after all these miles, all this time, all the effort and energy, YTB just won’t go away.

Sucks to be them. Especially when they could just stop what they’re doing for like – a nanosecond, remove the shoe with the pebble, and dump it out – never to have it bother them again.

While I wasn’t willing to dive into everything that’s being spun on the internet right now, it’s apparent that they’re pretty upset. True, they have a $9.9 million loss and a reduction in IBC’s who are active in the company as of December 31st. That’s only going to last however for about another 30 days, and after all the years of doom and gloom, that’s a very short amount of time.

Thing is, they haven’t been willing to look at what our Auditors saw when looking at YTB’s business which prompted them to remove the “Going Concern” letter they slapped on the company one year ago.

“After the independent auditor’s report for the year ended December 31, 2008 raised doubt about YTB’s ability to continue as a going concern, the Company received positive news this week that the independent auditor’s report for fiscal year 2009 will not include the “Going Concern” uncertainty paragraph.

Robert Van Patten, YTB Chief Executive Officer commented on the 2009 results, stating, “We are absolutely thrilled with the audit firm removing the going concern. It justifies the significant sacrifices the home office and our Independent Marketing Representatives have made this past year. 2009 continued to be a challenging year for our entire industry as well as the general economy as a whole. Despite the challenges the economy faces, we remain focused on increasing our capital reserves, reducing corporate overhead and other administrative expenses in 2010. We are determined to solidify our business and grow the Company back to the level our management team and sales force believe is achievable.”

Are we surprise? Not really. While we’ve seen and heard our fair share of negativity and doom and gloom about our company over the years – fact is, we’re still in business. While that may upset others who can only justify with words and their own opinions, we have more tools than ever before, been given more income opportunities, attracting more suppliers and vendors, and we’re still getting paid to do what we love to do.

I didn’t spend a vast amount of time reading the opinions and findings of others this weekend for a couple of reasons. Not only does their increased anger and resentment speak volumes over how frustrated they are that we’re still around, but very little has changed in opinions and speculation that falls woefully short in coming to fruition.

Talk is cheap.

Fact is, I still have a business that I’m not only proud to own, but still get paid for the work that I do.

What a difference a year makes. From YTB being a “Going Concern” to YTB just “Keeps Going”.

Don’t you just love it?

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Do You ZamZuu?

I received a Facebook “tag” yesterday morning from one of my connections. One of the things I love about the growing list of friends on Facebook are the quotes I see from famous people or simple words of wisdom provided by them personally.

I can’t tell you how much I appreciate reading these words and quotes on my wall. Quite often the quotes I see are extremely timely for what’s going on in my current life – or like the one I found yesterday, I can relate to through my own experience. As I wind down the week, and get ready to spend a week with my family on vacation (the kids are on Spring Break) I thought I’d share my thoughts on what was forwarded to me – and see if you can relate.

It’s entitled “Winners vs. Losers”

Winners are always part of the answer.
Losers are always part of the problem.

Nobody’s perfect and everyone has problems – but why on earth do some people constantly dwell on the problem rather than looking for an answer? I mean – does complaining actually solve anything? While “venting” can make some feel better, it doesn’t resolve squat. Furthermore, until you actually find a solution to the problem – it’s never going to go away.

I’ll expand a little more a little later on how coming up with an answer can not only eliminate problems, but can also be extremely profitable.

Winners always have a program.
Losers always have an excuse.

Remember the goal setting you did back at the beginning of the year? (You DID do the goal setting right?) That’s your program – your road map – your blueprint. You wouldn’t build a house without some type of blueprint to follow. And for guys, I know this is hard…but it IS a lot easier when you actually READ the directions. You don’t however have to tell anyone. ;-P

Let’s say your “program” comes up short, or even worse, doesn’t work at all. Instead of making excuses and thinking you’re failure, think about what you could change or tweak that to produces a better result. I never look at anything I do as a failure, only a result.

Next time you think you need to make an excuse because somebody (even your own head) screams at you that you “failed” – think about this quote:

“I have not failed. I’ve just found 10,000 ways that won’t work.”
~Thomas Alva Edision

Instead of coming up with excuses the next time you stumble and fall, think about what kind of adjustments you need to make to your program. What you come up with could be the light bulb you need to complete your program.

Winners say, “let me help you.”
Losers say, “that’s not my job.”

The appreciation that I receive on an ongoing basis for our newsletter is humbling. I remember a time in our company that if you weren’t part of a particular team, you didn’t get much help. I never understood that concept, and the thing that I’m probably proudest of these days is a willingness to help each other out regardless of who your sponsor is, your Power Team Leader, or your Director.

You’ll never know how good it feels to give unconditionally until you actually try. You know what they say about tithing – that works with actions too. What you give happily and without any expected return – comes back to you many times over.

Opening up our newsletter to everyone in our company has proven to be not only extremely rewarding – but produced ample opportunities for new ventures and income I could have never imagined if I didn’t freely give of my knowledge, skills and talents.

Winners find answers in every problem.
Losers find a problem in every answer.

Wanna hear a really cool definition of an Entrepreneur? An entrepreneur is a “problem solver”.

Think about it.

Have you ever heard the story of Mike Nesmith’s mom? For those who don’t know the name Mike Nesmith – think back to The Monkees’. (And if you don’t know who The Monkees’ are – just call me an old fuddy duddy and read on…)

Anyway, Mike’s mom invented “liquid paper”. Her problem was she couldn’t correct her typing mistakes on one of those old fashion typewriters. (Please tell me that you at least know what a typewriter is.) She ended up using her experience as a starving artist to solve this problem and the rest as they say – is history.

An average housewife who was simply looking for a way to solve her problem.

Winners see a green near every sand trap.
Losers see 2 or 3 sand traps near every green

It’s so odd to me how so many people focus on the sand traps instead of the green. The Masters is coming up next week. Is there any question that these professionals have a laser focus on one thing and one thing only – the green. Imagine what their game would be like if the thought going through their mind as they take the club back is “Don’t hit the sand – don’t hit the sand – PLEASE don’t hit the sand!”

Those types of thoughts only ensure that the next thing that comes out of their mouth is “[expletive]! I just hit the sand!”

I can tell you from personal experience that listening (or reading) from those who focus on the sand will land you in that trap. And it doesn’t matter how strong willed you think you are. That kind of negative crap will rub off on you like it or not.

Instead, get yourself a Coach who will not only show you the green – but how to hit it every time.

All those Golf Pros you’ll see next weekend at The Masters have a Coach, and it’s because of their Coach (along with a lot of hard work and practice) that their playing on one of the most pristine tracks known to man – and you’re sitting at home watching.

Winners say, “it may be difficult, but it’s possible.”
Losers say, “it may be possible, but it’s too difficult.”

What the mind can conceive, it can achieve. Kennedy knew this when he gave our nation the goal of sending a man to the moon and landing him safely back here on earth. Ford knew it when he gave his engineers the task of creating a V8 engine.

Imagine where we would be if someone said “Nah – it’s too difficult.” The amount of problems and scenarios to overcome in order to land a man on the moon is mind blowing. Nothing worthwhile is ever easy – and I don’t know about you, but I’m nowhere close to knowing everything or feeling like I can stop learning, growing and expanding.

Walking was once difficult when you were a baby – but possible. Becoming financially independent in this current economic climate is difficult – put possible. If you see others doing it, it’s possible. The trick is finding out what they think – how they act – and what they feel. Then just model that behavior.

I won’t be around next week. Instead, I’ll be spending some time with my family and myself to work on more goals. I’ve checked off some born and achieved back in December and January – and it’s time to re-evaluate and create new ones. My own quarterly report if you will. I’ve also got some new ideas that you’ll find out more about in this weekend’s Newsletter and you’ll see one of the steps I’ve taken and how I’m planning to achieve this new idea.

So food for thought as we move into your week – be it spring break or not:

You’ll enjoy your weekend and you’re week much better if you think and act like a winner instead of a loser.

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Most all of you have read my tribute to Andy Cauthen. I’ve personally spoken with him and he’s adjusting to the drastic change from corn fields to cement and tall buildings. In my tribute, I mentioned that the only explanation critics would get was a Press Release to gnaw on that really won’t say much other than we’re sad to see Andy go, but wish him well in his future endeavors.

Something you need to understand about critics: they always have to be right. That’s why they have the last word – and they never let anything go.

My comment about critics only deserving a Press Release was actually perceived as a challenge by the ring leader of this group. Probably because they also have another obsession over trying to prove me wrong. Andy was in fact contacted during his last week of employment for an “interview” to answer some questions. Andy being Andy obviously agreed at first because he’s a professional and sincerely wanted our field to understand and look at his move in a positive light.

After careful thought and some time reading on this critics blog, it became apparent that any type of fair or balanced interview wasn’t likely by this individual. What he saw were half-truths, blatant misrepresentations, and some flat out lies about our company that made him extremely uncomfortable about his decision and interview. So Andy, very politely, and respectfully declined his interview with our head critic.

The word “No” isn’t a word critics like to hear. They’re like children, and “no” doesn’t actually mean “no” – it means go ask another parent. So our interviewer went on to another prospect at the home office for this “interview” about YTB.

Again, he was turned down. But this time he was told more truthfully that his past “reliable sources” for inside information have never been accurate and they [YTB] do not feel that their answers as written would be quoted completely or fairly…but rather changed to meet his own agenda. It was also decided that based on his trademark infringing and deliberately misleading “Zam Zuu” Facebook fan page (which by the way is finally gone thanks to Legal and a Cease and Desist) he could not be trusted to objectively report on any news or opinions about YTB in a fair and unbiased manner.

If that sounds harsh or stern, it is. I can’t tell you how many times something I’ve actually written here has been twisted to meet this individuals “agenda”. (After three years, I’d need more than my entire family’s fingers and toes to count.) The man is extremely gifted at taking words and comments and twisting them to mean something completely different.

So, since he can’t seem to find anyone to answer for him, he’ll do what he’s always done. Take all these rumors and beliefs, and publish them as questions as a public display of humiliation, and an “oh my, what’s wrong with YTB now?” While a handful of followers cheers him on thinking that nobody has answers concerning what they sadly believe as the truth.

Problem is, and I think you’ll clearly see this, these questions aren’t really questions. Better stated, they’re accusations that he’s asking the company to defend. That’s the critic’s way. Most of what you’ll see has no documentation or evidence to support the statements. Because its critics we’re dealing with, nobody needs supporting documentation.

Well, I’ll let you decide, because I got a copy of the questions.

For fun, I decided to answer as many as I could. Some as you’ll see couldn’t be answered because they don’t actually exist. Pay particular attention to the way each question is worded and you’ll quickly see why the home office thinks this guy is a joke. By the way; that’s how this should be consumed, with amusement, not anger or resentment. Part of our critics problem is that their anger consumes them and they can’t think logically or rationally. Seen it time and time again and it turns a complete fabrication into an emotional outburst that has no rhyme or reason.

So if you’re angry about this guy’s obsession over YTB, and his constant ridicule with every aspect of our company and our people, just move on to something else. This won’t help. If you understand like I do that this is nothing more than a fishing expedition and a desperate attempt for more drama to occupy his time and energy, by all means, read on!

Q: Over the last month, YTB has lost the CFO, the Master Distributor, the President and COO, and the SVP of Training and International Expansion. Is Bob Van Patten handling ALL of these tasks now?

I admire how much you think of Mr. VanPatten. From what I here, he is the single biggest reason you still have something to write about on your blog. He’s managed to keep YTB alive long after all of the critic’s predictions of impending doom. Bob VanPatten is the CEO of YTB International. As CEO he administrates, and puts the best people qualified in the positions needed. As you well know, the only position Mr. VanPatten has taken a close eye on is that of our former CFO. His background and experience dictates he is well suited for that position. (Not to mention our last two financial statements with him as CEO which have shown profits.)

In case you have not heard, Coach Tomer is our new Master Distributor. (I wrote about it here.) It’s a position he thrives in and is well suited for in my opinion. The field also gets to see much more of him now. I can’t think of a better “recruiter”.

Furthermore, as an outsider, I don’t expect you to know that the position of SVP of Training was furloughed several months back by the company. (We’ll address this “furlough” again for you a little further down.) The SVP position in question was vacant due to Mr. VanPatten making that choice, not the other way around.

Q: What has this done for the morale of the home office? The field?

For someone who trolls each and every Facebook page, blog, and forum that YTB has, you know exactly what it’s done. We adapt, we move on, and we move forward. We focus on things we can control and stay positive about. If you need proof here’s a thread from this past weekend I’m sure you saw. (It would make a great screen capture for your next blog post!)

Based on those comments, I’d say moral is mighty high right now, wouldn’t you? The same weekend Andy left too.

Q: YTB is continuing to lose about 100 RTA/TSO’s per day. What do you feel can be done to stop that?

Aside from getting a gag order prohibiting you and the handful of Zeolots from throwing mud and trash out there without any documentation or regard for the truth, I don’t know if there’s anything that can be done. I will say that much of your trash has been cleaned up thanks to the court system and because YTB is still around. People are starting to realize just how absurd some of your speculation and comments really are. As a result, it appears that a number of those “loses” are re-engaging in the company once again.

We call it F.E.A.R. which stands for False Evidence Appearing Real.

Q: I understand you are actively trying to sell the HQ building. What are the plans when it is sold? Where will YTB/Zam Zuu move? Certainly for a technology company, you don’t need that type of space. With Coach out of the Riverhouse now, are you planning to move to FL?

You understand? How do you “understand” without any documentation to support what you’re asking? Truth is, it’s nothing more than exploring some options.

So let’s turn this around and assume you’re right about the sale of the Home Office. My question for you would be – how will the sale of the home office advance your desire to see YTB killed off? A large influx of cash from this asset, along with the 56 acres the company also owns outright, would be a serious blow to someone like you who would like to see the company suffocate. It could be a real game changer. As you’ve said – as a technology company we don’t need this type of space and we could certainly use that “cash” to speed things up and moving in the right direction.

Think of it as “blog security”. ;-P

Q: By all measures, Zam Zuu seems like it was thrown together in a matter of days. Domains bought at the last minute for short durations. Lack of foresight in securing social networking URLS, etc. Do you feel Zam Zuu is in it for the long haul?

Read this article and then this article and note the dates they were published. Then help all of us undertand how you can measure that time span in “days”? I understand that a year consists of 365 “days”, but nobody uses “365 days” and “thrown together” in the same sentence without looking ridiculous.

You can also read this article and it will all come together for you very nicely. It should put to rest this absurd notion that the company didn’t think this through. And by the way, a company initially named “Cadabra” (as in “abracadabra”) was reluctantly changed at the last minute back in 1994. Do a little research on Amazon.com, and you’ll find what they did worked out just fine.

ZamZuu was a result of a years’ worth of testing, study, and a realization that we had another market shift. Kind of like travel was for us, and you saw what this company did with that. And regardless of any comments to the contrary, you did take notice. It scared the daylights out of you. You post and dribble about this company incessantly because of it.

Q: What sets Zam Zuu apart from any of the other online cash back “malls”? Even some of your stores are offering better cash back deals directly. IE: Last week, Best Buy had a 25% cash back program, while Zam Zuu was at 1.5%.

And just where is that 20% now?

Gone.

ZamZuu offers it’s Best Buy 1.5% all year long. (Sorry, that’s 365 “days” for you.) Furthermore, you’re assuming that by accessing BestBuy.com through our ZamZuu portal customers won’t have access to the special 20%? You’re assuming incorrectly if that’s the case. There is nothing that prohibits a ZamZuu customer from seeing or receiving that 20%.

Oh…and one other thing. I just checked my Best Buy e-mail folder, I can’t find this deal from them. Care to provide this “offer” just to keep things documented? Thanks!

Q: How do you explain to the field the incredible departure of directors and the change in the compensation plan? This plan was marketed as “copyrighted and on file with every Attorney General in the US and cannot ever be changed.” I think several departed directors might have a different opinion.

It’s no secret that YTB has assembled some of the best recruiters the industry has ever seen. They had a key role in YTB’s dramatic rise to the top and HUGE contributor to the insensate hammering by critics who fear recruiting and large sums of money like you. With the lawsuits, it became open season for other companies to recruit these leaders and bring them over to their teams. A huge feather in their cap snagging a YTB Director for sure. I can’t think of one Director who wasn’t bought off in some regard by money or position to make the switch.

While it’s sad to see some of these people go, I can’t blame them for taking some very attractive and lucrative offers. They’re tough to turn down when the offers grow in size and frequency.

Yes, the compensation plan has been increased and enhanced several times through my tenure with YTB. I would also speculate that you are correct that even the departed Directors would consider overrides on more products and higher commission splits on travel a plus. It’s never diminished in any form or fashion from the day I started.

Q: Can you comment or are you aware of the pending investigation by the Dept. of Justice?

Really? Which division? Antitrust? Civil Rights? Natural Resources? National Security? Or maybe Tax? Tell you what. When this “pending” turns into a “real” investigation and you have something more than just a rumor from one of your buds who heard it from another bud, we’ll discuss it then. For now, we’re limiting the questions and discussion to things that actually exist. Not some rumor or fantasy that gets you all excited and seething.

I know you’ve got finger and toes crossed that it’s true, but you also thought California was going to be your savior shutting YTB down, and look how that turned out.

Q: Are you finding it difficult to keep the momentum going? Since the settlement, the recruiting has been hemorrhaging.

Since the settlement, the hemorrhaging has actually stopped. You even wrote about it during the last quarterly report. Don’t revert back to something you admitted isn’t accurate. California was going to shut the company down, and when that didn’t happen people popped their heads out of their boom shelters and found that the scare you created was nothing more than a false alarm.

I’m happy to report that due to the launch of ZamZuu and the clarification from YTB Travel Network President Kim Sorensen, momentum isn’t a problem. By the time you find evidence of that in the quarterly reports, it may be too late for you to spin it another way however. (I certainly hope so.)

Q: Looking to the future (be that 5 days or 5 decades), how do you describe YTB? I know for years the focus has been on Travel and the mantra was “we’re a travel company”. I think that focus has changed. What kind of company will YTB be in the future?

Truth be told, you’ve never considered YTB a travel company, only a recruiting company. It doesn’t matter if it’s 5 days or 5 decades, your “thinking” is the only thing that won’t change in that regard. Nothing YTB ever does as a travel company is ever good enough for you. You’ve been harping about the Travel Weekly Power List for the last three years, but have never once even considered resolving your issue with them. Why not? What are you afraid of? Do you or don’t you want an answer?

Most likely, you don’t. Because it’s not about answers, it’s about questions. The more questions, the more chaos. The more chaos the more drama for you and your pals to stir up the pot.

Case in point, you were on the YTB Travel webcast last Sunday night and were given answers first hand from Kim. You heard about our plans and where we intend to be as a Host Agency. Do you expect us to answer any differently for you simply because of your inability to listen and actually learn like the rest of us?

Stop asking questions that you already have answers for. I know you don’t like the answers, but good grief, grow up and accept that we’re not going to change because you think we should. You’re not that important and there’s no amount of bitching that’s going to change that.

Q: Are you planning on hanging around?

Hanging isn’t word that resembles someone who is passionate and motivated. Too many people just “hang around” and that’s why we see the poor income disclosure statements that you like to slobber all over. So in that regard, no, I won’t hang around. I do however have a strong desire to continue to learn and grow with this company. I feel it’s an important aspect of success.

Q: With the cruise industry’s Wave Season in the beginning of the year; what was the rationale behind terminating 25% of YTB’s travel customer service people? I understand the economy and scaling back, but for a “travel company” to cut back on the travel staff just as the economy is picking up did not make sense to me.

Can you document for us which department was actually terminated? You found out the SVP of Training for YTB’s RPM program was part of that “termination”. RPM is not part of YTB’s travel customer service and neither were others I know at the home office.

You’ve got to do a better of collecting data and finding better sources. You’ve just proven you don’t actually know what department YTB decided to cut back on, so your question and accusation makes you look arrogant to some and foolish to others. (Not to worry, you still have a handful of faithful who like you, don’t care about facts, they just like to be part of the insults and slander.)

Q; How many RTAs/TSOs do you currently have? How many new Zam Zuu sites have been sold since the launch?

This qualifies as “insider information” and is not something a public company will disclose to anyone outside of the SEC filings.

Q; Do you have any comment on the income disclosures? Both the Marketing and Travel ones are showing that it costs more to be involved with each successive year, yet the average income declines each year as well.

I’m very happy to report that due to YTB Travel Networks commitment to training and upgrades, our new Travel Agent incomes have actually increased to a level that now exceeds the monthly service charges and fees as an average group. We owe much of that to the industry which help resolve and works with the industry instead of tearing it down. And we actually listen and then respond appropriately to the concerns and questions that the industry has. (Imagine that!) It’s especially gratifying to see this type of growth through a turbulent and difficult year that saw prices drastically reduced – thus cutting all of our commission by a substantial amount.

If you would like to compare 2008 numbers to 2009, you are welcome to do so. 2009 was a very trying and difficult year that saw many companies crumble and tens of thousands of jobs lost. To pin our decrease on our business model is narrow minded and one sided.

Word has it, and I’m certainly showing that 2010 could be a real game changer in that regard thanks to the hard work and enhancements now in place courtesy of the Home Office at YTB.

###

So there you go. I hope you enjoyed reading this as much as I enjoyed writing it. It’s been a long time since I had an opportunity to actually tear into somebody like this. (And after such a nice post like Wednesday…what a shame.)

I suspect there will be more pointed questions concerning my answers around the various blogs and forums. A lot of “Yeah butts” and “What about this” type stuff in an attempt to keep me engaged. Let me state for the record that I don’t expect them to consider my answers acceptable. Thing is, I didn’t answer the questions for them; I did it for those who comprehend and read accurately and correctly.

Like I said, it’s not about answers. It’s about drama, rumors, and doubt that these questions are asked. Most as you’ve seen had already been answered – several times.

I’m also sorry about the long post – but I wanted to get it over an done with in one shot. I get calls and e-mails all the time about his behavior and his accusations and there’s just not enough time to pick up after this guy. So I just let it go and you should too, especially after seeing how wrong he actually is.

Onward and upward on Monday and looking forward to getting back to our regularly scheduled programming.

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I don’t know how many actually remember reading “The Scarlet Letter“, nor how many have actually read this classic Nathanial Hawthorne novel. It takes place in Boston in the seventeenth century. A woman named Hester was sentenced to wear a large Scarlett Letter on her breast after it was discovered that her child was conceived from having an adulterous affair. She was deemed a sinner, and was publicly displayed as such. As a result, the town would hurl insults to humiliate her for having sinned.

Hester was publicly shamed – socially isolated and alienated for her indiscretion.

Three centuries later, most of us would consider such a public display barbaric – or at the very least uncivilized. I still see plenty of examples, mostly from my kids experience in school with one child’s attempt to shame another in front of their peers. (Remember seeing the “Kick Me” signs on the back of the class nerd?) As adults, we develop a higher sense of self-worth and self confidence in our own abilities that such behavior is no longer necessary.

The act of shaming another person is an attempt to gain power over another. The desire is to alter and shape another’s behavior or belief. It’s a way to communicate who is the outcast and who are the elite. Who is down-and-out and who is one-up. It produces an immense sense of power and control for the person dishing out the insults – using the other as a punching bag – while deflating the self-esteem and self-worth of the person being shamed.

I’ve never bought into shaming another person as a form of control – it’s just not something that I believe is effective or worthwhile. My recovery from alcoholism 20 years ago enabled me to develop a higher standard of self-worth, self-esteem, and self-confidence. My recovery also changed my perspective when dealing with individuals who attempt to shame others.

It was during that time I found they were the ones who are weak and insecure – not the other way around.

Think about it – if your position and confidence resided where you felt secure there wouldn’t be a need to fill any type of void by stepping on someone else to prop yourself up. Likewise, there wouldn’t even be a need to respond because your own experience and beliefs override any outside attempts to change that belief.

You’d already be whole or complete.

Seeing random acts of humiliating and alienating has increased for me over the last few years. In part, because I’m involved in a very emotional industry which provides average people an opportunity to run a home based business. On the one side, these same average individuals see an opportunity to get themselves out from under the bottom of the pyramid known as traditional business. (Starting at the bottom and never finding a way to work their way up the ladder, or pyramid.) On the other side, you find those who have either failed themselves in a short stint with MLM, or have bought into all the myths and stereotypes they find from reading.

A simple observation will quickly form the conclusion that those who have the least experience on either side are by far the ones who are the loudest and most obnoxious. Why? They don’t have enough experience or documentation to fall back on to support their beliefs or convictions.

Look at Coach, Scott, and Kim. All three have been extremely successful in MLM and their experiences extend back to the early 1980′s with A.L. Williams. Attempting to insert any of the myths, rumors, or stereotypes about MLM into their belief system is like trying to tell YOU the sky is purple. The opposition can jump up and down – scream at the top of their lungs – provide example of others who also think the sky is purple but you’re not going to budge. All those years of looking up to the sky and seeing blue simply can’t be overwritten or changed.

Think that example is oversimplified or outrageous? Possibly – for you. But those of us who’ve been a part of this industry and work it the right way know exactly what I mean. It’s something you can’t explain – like how kids will change your life. You have to experience it to realize the importance or relevance.

I was talking with my father last week about all the egg tossing and mudslinging that I see others get so wrapped up in. He told me he sees it all around us, and is thankful that he’s somewhat isolated now with my younger brother on their farm up in Pittsburgh. While my father is now retired, he still writes and teaches to keep himself occupied during the winter months on the farm. He sent out a publication to his subscriber base yesterday (of which I am a part of) and this one paragraph struck a chord with me after our conversation last week.

I know that rancor and incivility has existed before in the history of this nation’s politics. But seldom if ever has it been in the ugly stalemate we now experience. Neither major party will allow the other party to press any part of its agenda. Senators who argue vociferously on the floor of congress no longer later sit down to lunch or dinner with their other-party colleagues. The scene is ugly and disappointing.

Ugly and disappointing is something our entire Country appears to be trapped in right now. Incivility certainly isn’t reserved for critics of YTB or MLM. It’s a trait that’s been learned and developed throughout the years that frankly, like my father, makes me sick to my stomach. How humans can treat other humans in this fashion is deplorable and unconscionable. For someone to demand respect or a voice by using these tactics goes beyond any boundaries I’ve ever known. It’s a big reason why I have the rules that I do on this blog.

I’ve spent years documenting about my experience and what I know to be true about YTB and MLM here on this blog. You don’t have to agree with it or even read it if it bothers you. But it does have boundaries for those who are incapable of being civil or rational. It’s simply not a trait I’ve been willing to tolerate since I started this blog – and I’m certainly not going to change that position now.

For the life of me, I can’t think of a single example of how insults or humiliation changed or resolved anything. All it did was heighten emotions, not logic. You’d think some would get that. But as we’ve seen – even the brightest, most talented, most promising of individuals fall woefully short of reaching any resolution because they’re just too wrapped up in their own egos.

We can only hope (and pray) that someday they might grow up to become confident, respectable adults.

You never know…it could happen.

In the meantime, just put these people aside and focus on the things you can control and find enjoyable. There’s no pleasure or knowledge in reading insults.

If I can do it, so can you, and you’ll never know how much better life can be until you actually let it all go.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

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Do You ZamZuu?