I remember our first trip to Jamaica more than 13 years ago. It was our first cruise and Ocho Rios was one of the ports of call.

Ronda and I climbed Dunn’s River Falls and after the falls a local took a Polaroid of us and handed it to me.

Not knowing the local “landscape” at the time, I took possession of the Polaroid from the man’s hands – and before I knew it – he was asking for $5.00. For a stinkin’ Polaroid picture! When I told him “no” and tried to hand it back, he pushed my hand away only to stick his other hand out for his $5.00 “picture fee”. The more I told him I wasn’t interested – the more he insisted.

I finally ended up dropping his picture on the ground and walking away.

When we got back on board that afternoon I saw a number of souvenir shirts that read what’s pictured here.

I swore at that moment that our next trip to Jamaica would include this shirt.

We’ve been back several times since then, and I can’t remember which cruise I found it on, but it’s one of my favorite shirts I keep in my drawer.

Yesterday afternoon I got a Google Alert that made me think of this shirt. So I pulled it out, ironed it (it was really wrinkled) and took a snapshot of it just for this article.

Why? Because there are really stupid people in this world who can’t take “NO” for an answer.

Remember the the $100 million Class Action filed two years ago that’s been pulverized, beaten, and obliterated by the Courts turning the entire lawsuit into a very amusing joke? Well it just took a turn for the worse from “joke” to total “embarrassment” because they’re at it – AGAIN!

I wasn’t kidding when I said these idiots think Class Action lawsuits are like cats who have nine lives. It’s simply refilled for another shot. There have been six rulings over the last two years which the Court has denied or dismissed on separate occasions – and instead changing their stance – coming at it from another angle, or better yet – just admitting defeat – these pin heads just keep spouting the same tired argument over and over again.

After six ruling against them, I’m sorry, but it’s time to consider a Mental Health evaluation, not a Lawyer.

What’s even more mind blowing is their claims and position hasn’t changed a single bit. The latest filing is almost verbatim of the first suit file two years ago. It’s the same bogus myths and pyramid scheme mantra with the same cast of characters. What happened to words like “failed”, “corrected”, “deficiency”, “amending”, “incorrectly”, and “realized after 100 hours of arguing”?

Apparently, it was nothing more than lip service. Nothing’s changed and they haven’t learned a blessed thing.

True to form – they’re myths and illusions are spot on – and your knowledge and experience is wrong. The Courts have called this ordeal an “ungainly monster” and used specific words like “redundant, immaterial, impertinent, or scandalous matter” in one ruling, and “the very definition of a fishing expedition” in another ruling.

A Zealots response? Damn the torpedoes – we’re going full speed ahead.

I’m sorry guys…but I have zero tolerance for this kind of stupidity and arrogance. Zealots like this, and the “professional” gang like Frenaye and Stilphen who continue to pitch this pyramid scheme mantra are just dumber than dirt. Anyone who wants to hitch their wagon to this dead horse is only hurting themselves and their reputation. There’s no gray area after all this time and all these rulings.

The answer is still going to be “NO”.

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If you’ve been wondering when you’d be able to post some of your Deals and Steals specials on your Facebook wall, the wait is officially over.

Yeah-yeah-yeah, I know…YTB’s no longer in the “Travel Business”. Well, somebody forgot to tell the Home Office. ;-P

Typical of YTB and one of the reasons why they’re still around: YTB see’s opportunities to expand and grow business. Its probably the single biggest reason why I absolutely love this company.

This type of integration is such a piece of cake for the end user. It’s so easy, it’s almost embarrassing. See a deal that someone else might like? Want to share it with others? With one simple click of an icon up pops the link with comment box to share on your wall or via a private message to whom ever you’d like in your network.

If you need to jazz it up a little, or input some of your own information, that can be done as well in four different areas. (If there’s any doubt concerning what I’m talking about here, just click on the link and it will bring up a picture of each area.)

First is the comment box, which we’re all familiar with and use to doing if you’ve linked to any type of file or video in the past. From what I’ve seen, most people stop there, and that’s all well and good – but did you know you can do more?

• You can insert your own heading above the link
• Insert your own description under the link
• And of course – you can change the thumbnail picture to one that suits you best

After that, all that’s needed is a quick click on the “share” button to post it to your Facebook wall.

Sharing with family members, specialty groups, or close friends is now just a few simple clicks away on the most popular social networking site on the internet. Promoting your travel business has never been easier than this.

Just one more feather in YTB’s cap that shows how innovative and cutting edge this company really is.

Thanks YTB!

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During my second full year with YTB, the company launched what was known as a Regional Travel Training. The tour hit several of the major markets around the country where vendors and suppliers came to us, instead of requiring us to come to them. At the time, YTB had grown to a size that enabled suppliers to hit strategic cities in conjunction with YTB to offer information, support, and additional training for the field.

I remember sitting in the large audience at the time, taking notes, and thinking that YTB was well on its way to being a major player in the travel industry. It’s not that vendors don’t do this kind of training for other large Host Agencies, they do. But they don’t do it for just any Agency. (Maybe a BDM would, but not the President of the Company.)

The trainings inspired me to research more about the companies that spoke during the day and what they had to offer. I left with new tools and ideas on how to promote my travel business. Because of the training put together, I knew YTB was serious and I needed to get serious. It tools were always there, I just needed to take the time to go do it.

What also impressed me during that day was how excited the suppliers were about being with us. I’ve seen it for years. YTB happens to be a real breath of fresh air for most suppliers because of our passion and excitement. I remember seeing a vendor just last year up at Red Carpet who just raved about our Company. I believe the exact words were “Completely blown away”. It was such a shame to see that sour because Travel Professionals couldn’t accept the partnership. Anyone who actually catches our enthusiasm and passion are soon trashed by this group who’ve never seen or experienced the passion or enthusiasm they see when it comes to travel.

Remember Robert Dickinson? If you don’t, I sure do. (Wrote about it here.) That was another example of someone who saw the vision of YTB and was excited about being on YTB’s Board of Directors only to suddenly “decline” less than 24 hours later.

Regardless of the number of times I’ve seen individuals or companies pressured or harassed to drop YTB there are companies who see the fears and phobias that traditionalists have about MLM’s and support us anyway. (They’re just a little quieter about it publicly to keep from being spit at.)

If you want to know more about how vendors really feel about our company, go watch some of the videos in the Media Center in your back office. (Sorry, you’ll need to log in to see it.)

Or, you can show up at one of this year’s Travel Training Roadshows that kicks off this weekend in Costa Mesa, California.

President and Founder Kim Sorensen will be hitting cities, including here in Atlanta later in March, to offer travel training from some of the industries most respected suppliers in the travel industry. It’s your opportunity to see for yourself why suppliers and vendors appreciate YTB Travel Network, and why we as a company should support them. They’ve all got some great product and the proper tools to help you succeed in the travel industry.

The biggest advantage I’ve found in Regional meetings like this is more face time with the vendors. Funshine is great, but it’s also very crowded. With the country split up into regions there are fewer people, giving you a better opportunity to ask questions, get additional information and develop relationships. Heck, I ran into one of the supplier from the first Regional Training a year or more later and she remembered who I was.

Check your travel portal for cities, dates, vendors and times and make one of these roadshows this spring with YTB. I can tell you from personal experience, it inspires me to this day when I get around other passionate travel agents with a hunger to learn and grow their business.

It’s there for those who want it – and I know plenty who want to build this side of their business.

So go out and get it – starting this weekend.

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I’m guessing I’m showing my age here – but you can’t bring up Princess Cruises without “The Love Boat” Theme running through my head. Truth is, the show was partly responsible for me wanting to work in the travel industry. The show certainly portrayed a very glamorous lifestyle that I wanted to be part of.

Little did I know at the time what the future had in store for me with an opportunity like YTB.

Several years ago YTB came up with this idea of hosting a “Sail-a-thon” on the Internet to promote both key partners and destinations for our customers. The field loves it because it gives many an opportunity to host a party at the house. Partners love it because it costs them nothing. They simply piggy back on the technology and infrastructure YTB has invested in – giving them an opportunity to promote from a single location to thousands. YTB has been hosting these “Sail-A-Thons” for years with several companies and since they keep on popping up every couple of months – everyone involved sees value in the events.

Cruise nights aren’t new however. CLIA (Cruise Line Industry Association) actually came up with the concept five years ago with the “World’s Largest Cruise Night“. Hundreds of Agencies still get together in a collective effort each year in October to promote the joy of cruising to clients.

All YTB did was modernize the concept, making it easier for clients to become informed and educated, while at the same time saving Cruise Lines some serious money by reaching the same number of clients (if not more) from one centralized location over the internet. Most recently, YTB partnered the webcast with Facebook to make it even easier for YTB Agents to send a simple link to friends and clients to enjoy specials and promotions on the worlds most popular social networking site.

Adding Facebook into the equation makes it interactive, an element that was missing with a simple webcast. When YTB tried it for the first time with Carnival back in November, we had no idea the power it possessed and how much fun it could be. Thousands of people posted their favorite cruise pictures and some even won prizes! (Like yours truly. ;-P)

Thursday night, Princess Cruises gets into the act with a new twist called Trivia Night. The hour long broadcast will ask six Trivia Gold questions about Princess and/or Alaska to give viewers a chance to win prizes by answering the questions. In the meantime viewers also become educated on the value of cruising – and more specifically why Princess Cruises is the premier cruise line when it comes to an Alaska destination.

For example, a 7-night Voyage of the Glaciers cruise is followed by 5-nights on land featuring 1 night at McKinley Princess Wilderness Lodge, 2 nights at Denali Princess Wilderness Lodge and 2 nights at Fairbanks Princess Riverside Lodge. It’s the only cruise of it’s kind. Princess has invested millions into these lodges and you won’t find these type of amenities from any other cruise line.

This cruisetour offers the ultimate vacation for the entire family, ensuring you see all the best of Alaska by land and by sea. You just can’t get that with any other line. 

As an added incentive to “come aboard”, Cruise customers will see some great prices for all destinations with the following benefits:

• Up to $100 onboard credit per stateroom
• Reduced deposit of just $100 per person
• Coupons worth up to $325 in onboard savings

The entire savings package can be found right here, and you can pull up a direct link to Princess Cruise Lines here to investigate and price out your next Princess Cruise.

The Sail-a-Thon should be a lot fun. From what I saw, Facebook fans enjoyed interacting with each other during the Carnival Sail-a-Thon a few months ago.

Technology – aint it grand?

Hope to see you there and of course some of you will be singing it with me until then…

Love, exciting and new
Come Aboard. We’re expecting you.
Love, life’s sweetest reward.
Let it flow, it floats back to you.

If you’re too young to remember the song that’s okay. Just remember to join us tomorrow night!

Hope to see you then!

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For those who were at Funshine a couple of weeks ago, you were introduced to Kenny and Karen Knox. Both have been RTA’s for quite some time, and each have their own claim to fame.

Kenny Knox played on the PGA Tour for several years and has 3 PGA Tour victories on his resume. (The 1986 Honda Classic, 1987 Hardees Classic, and 1990 Buick Southern Open.) He’s probably best remembered however for being paired with John Daly in the final round of the PGA Championship at Crooked Stick in Carmel, Indiana. (Daly won that tournament which made him a household name.) After a back injury sidelined him from competitive golf, Kenny created a synthetic turf business called TourGreens, installing greens and developing short game facilities across the United States.

Karen Knox is a published author who wrote Forget the Die-its ~ Learn to LIVE-it! and coaches clients in their quest to get healthy. (Including Kim Sorensen who has lost 25 pounds after reading her book.) Karen travels to speaking engagements all over the country. Both Karen and Kenny host Wellness & Golf Weekends at their home in north Florida where couples or individuals spend the weekend and experience Karen’s health seminar and receive personalized golf instruction with Kenny.

One of the things I love most about YTB it’s the ability to focus on niche markets. I wish I had a YTB Golf site when I worked in the golf industry in the mid to late 1990′s. A site like this would have been a huge hit with customers who had a real passion for playing some of the best tracks in the world. It would have been a great service to my clients and a killer revenue source when I got paid to book these trips. (Or even better – go for free AND get paid!)

Not only did YTB Golf get an upgrade and face lift during Funshine, it also got an upgrade with content provided by Kenny and Karen Knox – YTB’s new Head Pros.

Both Kenny and Karen will write a bi-weekly articles for YTB Golf that will not only enrich your golf game with tips and tricks from Kenny, but proper health and nutrition that will keep you physically fit from Karen.

Kenny will begin his series of articles with The Basic Fundamentals of Golf.  His first article highlights the importance of the golf grip. The proper grip is the first step in establishing the basic fundamentals in anyone’s golf game.

Karen’s first article is on proper hydration. Too many overlook or don’t pay attention to proper hydration while out on the golf course. I always drank water instead of soda or alcohol while playing. Typically, my game was still going strong at the end on of an 18 hole (or even 36 hole) round of golf.

I’ve seen a lot of golf sites in my day, and while there are some good ones out there – I’ve yet to find one that’s as comprehensive and thorough as YTB Golf. It’s truly a one stop shop for the best courses, the best equipment, and a plethora of advice to help you improve your game. Take a look at YTB’s new e-magazine and you’ll see what I mean.

For those who love this game and want to play more – at some of the best courses around the world – it’s a perfect part time (or full time) business that will enable you to do just that. (Although, it does take dedication and work to market and promote properly.) I know a number of golf fanatics who use this site exclusively as their main site. (Just like hunting and fishing fanatics use YTB Outdoors, and a Wedding Coordinators add YTB Romance to increase profits.)

Kim Sorensen is so impressed with both Kenny and Karen, he introduced them during Friday night’s General Session at Funshine. He produced a short video on his Facebook page that explains YTB’s partnership with YTB Golf and Kenny and Karen Knox that explains the concept if starting a business like this interests you.

And by the way…all these sites (YTB Golf, YTB Outdoors, YTB Romance, YTB Flowers, shopYTB and YTB Cars) come with your YTB Travel Store for one low price. That’s a ton of revenue for under $500 and and $49.95 a month – all you have to do is go out promote a PGA Golf Pro, who’s not only helping clients with their golf game, but also a site owner in YTB.

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Since day one with YTB, I’ve considered myself a “Travel Agent”. Not because I had any special training, achieved any special credentials, or aligned myself with any specific host. It was an attitude that I had when I joined. I was about as green as they came when I joined YTB, but I did have a passion for travel and a desire to learn that got me to the point that I am today. I’ve heard over and over that unless I align myself with one of those legitimate hosts out there, that I’d never be considered a “Travel Agent”.

Yet, the folks with all the arrogance and attitude – haven’t actually experienced the service and value I bring to my clients.

Fact is, anyone can become a “Travel Agent” with the proper mindset and willingness to learn and it doesn’t matter what company you align yourself with. Other than my family, 99.9% of our clients have no idea who or what YTB is. All they know is Doug and Ronda with BandBVacations.com. If a client has a change in schedule, a problem with a booking, or happen to need assistance with arrangements, the “Agent” they call is us, not the Home Office.

That being said, having the mindset of “Travel Agent” isn’t going to cut the mustard when it comes to servicing our clients. We could have all the love and passion in the world – but without the proper knowledge to actually assist our clients, mindset alone is moot.

It also takes knowledge and training to drive this business and make it a success.

When YTB launched the E-Campus training two years ago with theAcademy.com and Dr. Marc Mancini, I was ecstatic. At the time, it was a major advancement and move towards training our sales force. The move was also “pro-active”, being launched before all the attention and fuss in the news and media publications came out about YTB being some sort of “card mill”. (A term and definition we still don’t answers for two years later.)

Like Carnival Corporation, Apple Vacations, Pleasant Holidays, Collette, World Choice, Globus, and other preferred suppliers who do business with YTB, Dr. Mancini saw something in YTB that lead to this training to help the company achieve its long term goal of being a dominant force in the travel industry.

If you’re going to partner with someone, they might as well be the best. Here’s a little bio that I picked up on Dr. Mancini two years ago.

What’s even more impressive is that the YTB E-Campus program is designed by Dr. Marc Mancini, one of the travel industry’s most highly respected speakers, educators and consultants and authors of such books as Conducting Tours: A Practical Guide, Cruising: A Guide to the Cruise Line Industry, and Selling Destinations: Geography for the Travel Professional. Dr Mancini and his firm are the creative force behind some of the best-known and most successful training programs in the business including training programs for CLIA, AAA, and NTA.

What YTB did was land the industries leading authority in travel to design and implement a very intensive and thorough training program that covers the following 10 segments.

• Course 101: Overview of the Travel Industry
• Course 102: Lodging
• Course 103: Tours / Groups
  
• Course 104: Cruising
  
• Course 105: Air Travel
  
• Course 106: Rail, Car Rentals and the Rest
  
• Course 107: Travel Sales, Service and Marketing
  
• Course 108: Destinations: North and South America
  
• Course 109: Destinations: Europe
  
• Course 110: Destinations: Africa, Asia and the South Pacific

And for doing what we as “Travel Agents” should do for our business and completing this course, what do you think YTB did to reward those who took their travel business seriously?

• The ability to drop the “R” from RTA and the title of “Travel Agent”
  
• 75% Commission Contract
  
• Monthly YTB Special Promotions
  
• Entry For A Free Cruise
  
• Exclusive YTB FAM Trips
  
• Training Events & Trade Show (Funshine was comped)
  
• The Fun & Travel Magazine to help you grow your business
  

Not too shabby for some rinky-dink MLM that has no interest in Travel huh? Fact is, those who claim YTB doesn’t offer training haven’t been paying attention to the facts. Instead, they choose to ignore any type of training to keep their fantasy over YTB being less than legitimate alive.

We posted a list of those who completed the E-Campus training this past weekend in our newsletter. If you’re a YTB TSO or Rep and you’d like a listing to view, please get signed up on our list. I don’t think it’s appropriate to post this list publicly. With all the attention and animosity from a very small and childish group in the travel industry who have nothing better to do it will simply create more spin and turn this significant accomplishment into something it’s not.

For those who did complete this training, you know who you are. You know the value of knowledge and learning. I commend you for taking responsibility and ownership of your travel business. You can now not only call yourself “Travel Agent”, but earn an above average commission percentage found in the industry. (Industry average being 74%.)

Congratulations!

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Scott Tomer was in town a couple weeks ago and I had a chance to sit down with him in a small group setting the night before the Saturday training. One of the other members of the group asked the question “Why don’t we [YTB] hand out more travel awards at Convention?”

What Scott told us, was the idea of Travel Awards did come up for Friday’s afternoon General Session at this years Convention. If you recall, Friday afternoon unleashed the industries best commission contracts and benefits in the industry, the upgrades for “Steals and Deals” and the enhanced Great Escapes packages for both Travel Store owners, and clients. With Friday afternoon dedicated to Travel it just made sense to offer Travel Awards. However, when they called the travel leaders in our company to ask if they would be at Convention, every one of them said “Yes, I’ll be at Funshine.”

The “Convention” our travel leaders were talking about begins today at the Gaylord Palms Resort & Convention Center. Funshine provides two days of seminars and a trade show floor with some 60 or 70 suppliers who are soliciting their products and services for your clients next vacation.

Funshine will also hold a General Session tonight to hand out awards for our travel leaders who have produced significant travel sales. There will be other upgrades and announcements; one of which is a new “skin” with additional features which you can get a feel for from with our Golf site. (Sorry, couldn’t hold back on this one, but since it’s already live…what the heck.)

The trade show floor of course is free, and those of us who have completed the Marc Mancini’s E-Campus series of courses also receive a complimentary upgrade to all the seminars offered by our preferred suppliers. (We also get to call ourselves “Travel Agents” and are upgraded to a 75% commission contract without quotas after completing the E-Campus courses.)

Here is a list I was able to obtain from the Home Office of the seminars and descriptions.

American Destinations
“Significantly grow your YTB Business with Educational Student Travel” Content for beginners and experienced agents alike.
ADI specializes in all-inclusive, multi-day group tour packages with an emphasis on Educational Student Travel.  YOU can have a hand in shaping our Nation’s youth and work toward your YTB $5,000 Matching Travel Commission Bonus!

Carnival Cruise Lines
(Friday) “Getting Started Selling Cruises – What you really need to know” – Beginner
(Saturday) “Super Sales with Carnival Cruise Lines” – This all-inclusive seminar will touch on the keys to great success selling cruises.  It’s a must attend event! – All levels are encouraged and welcome!

CCRA
“What’s new with CCRA”   This seminar speaks to those mostly already familiar with their product but they would love to include anyone wanting to learn more about who they are.
We will show you how to book hotels and other services – make more money and save time!

CLIA
“Cruise Vacations: an Introduction” This seminar is 3 hours and worth 15 CLIA credits once you have passed the test.

Collette Vacations
“How to make the most money in Travel Today!” For all levels of experience.
Deluxe escorted tours to all 7 continents, door to door transportation from the passenger’s home to the airport.  Our unmatched cancellation waiver protects your passenger.

Costa Cruise Lines
“Have you seen Costa lately?”  For both beginner and experienced agents.
Costa, Europe’s number one cruise line, offers an experience that is delightfully different in service and cruise.  In an atmosphere filled with love, laughter and La Dolce Vita.

Globus Family of Brands
“Globus Family of Brands; Product, Groups and Marketing” Balanced for beginners and experienced agents.
With more than 400 vacations to over 60 countries worldwide, the Globus Family of Brands offers a variety of travel styles to fit anyone’s budget or desire.

Holland America Line
“How to understand & sell Holland America Line, including in depth training on our Alaska vacations”  Balanced for beginners and experienced agents.
We invite you to sail with us and discover a world of elegant, mid-sized ships, award-winning service, intriguing onboard enrichment programs and sophisticated five-star dining.

Honeymoon Wishes
“The Honeymoon and Destination Wedding Market is still growing – Learn how to be a part of it.” For both beginner and experienced agents.
Clients can have any part of their honeymoon as a wedding present!  Earn commissions form their gift registry and market your business.

Pleasant Holidays
“The World of Pleasant” For both beginner and experienced agents.
Since 1959, Pleasant Holidays has sent over 9 million travelers on dream vacations.  Pleasant Holidays features hundreds of specials and value-packed vacations.

Princess Cruises / Cunard Lines
“The World of Princess Cruises” “The Legendary Voyages of Cunard Lines”
Escape completely with Princess Cruises to over 350 destinations and 105 unique itineraries.  Show your clients the world!

Silversea Cruises
“Selling the World of Silversea” Learn the value of selling an all inclusive luxury product and earn higher commissions. For both beginner and experienced agents Silversea Cruises is recognized as an innovator in the luxury segment, offering guests large-ship amenities aboard five intimate vessels, Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper and Silver Spirit – all designed to offer an atmosphere of conviviality and casual elegance.

Steps of Paul Coastal Cruises
A unique cruise line navigating through the lands of the Bible, the Steps of the Apostle Paul and the Holy Lands.  Fundraising plans for your church groups.

Travelocity Partner Network
“Travel, Travel, Travel – Trends, Industry Knowledge and more” For both beginner and experienced agents.
A division of Travelocity, the industry leader in offering scalable and private label online travel solutions.  It builds your brand, not ours.

Travel Guard
Travel Insurance… How it benefits you and your customers
Travel Guard Insurance Regional Account Manager Nancy Mallek from Stevens Point WI, is curious if you know how easily you can increase your revenue by recommending travel insurance.  Join us for an informative session that will help you sell more.  Learn various tips on how to sell, why your customers should purchase, and ways to overcome objections.  Plus, everything you want to know about what is covered in a travel insurance policy.

Other suppliers who I don’t have course descriptions for but will be at Funshine to educate TSO’s who want to learn include Epic Tours, The Mark Travel Corporation, Worldwide Golf Vacations, MSC Cruises, Cunard Lines, Worldwide Tours, Inc., and Carey International.

When you take a look at the list of seminars above and then compare it to the Home Based Agent Show and Conference in Atlantic City in a little more than a week, it’s shocking to see how a single company like YTB can attract a similar segment and number of suppliers for its conference. I’d also be willing to bet that YTB will provide a larger crowd for Funshine compared to the Home Based Agent Show designed for an entire segment of the industry.

It should be a fun weekend with our peers who have a legitimate desire to learn and grow in the travel industry from suppliers who see YTB for what it truly is – the 25th largest Seller of Travel in the industry. 

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