UPDATE: It’s a miracle!! The witch is not dead. Actually – I think the proper word right now would be “irritated”. (By yours truly.) Within two hours of posting this – our boy John pulled up a month and a half old rant he never bothered to publish to save face. (Hell, even my wife warned me that what would happen.)

Not too upset. He’s supplied some of the best content and some really great laughs over the years. Based on his history, and the outdated rant, I see no evidence that will change.

~~~

Honestly, I never thought this day would come. I’ve run into my share of zealots and cynics over the years, but have never seen the likes of anyone so obsessed and disturbed as the “Coach” of the Anti-MLM Travel crowd. By default, anyone in YTB would know that person to be John W. Frenaye. One of the most arrogant, confused, and condescending dolts I’ve ever witnessed during my tenure with YTB.

I first caught a glimpse of John’s irritation with YTB back in 2007 with an article he wrote using MSNBC as his platform. It was his last article for MSNBC. You can only imagine how unamused the editors of MSNBC were with anyone “double dog daring” folks like John did for that soap box article. His last rant on MSNBC however was only the beginning of the type of outlandish and eccentric stunts pulled over the next 3 to 4 years of a one man battle to rid the industry of Travel MLM’s.

A few short months later John showed up as a commenter on our blog in an apparent attempt to educate me on his “issues” with Travel MLM’s. I still remember the coy attitude and the intimidation tactic – as if he had it all figured out. It was to become a trademark of the almighty Frenaye. At the time however, I did see John as both a challenge and an opportunity to correct not just misconceptions and misrepresentations the industry had about MLM – but bold face lies about our people our Founders, and our company.

I’ll always give anyone the benefit of the doubt. Call it an asset or a fault, but I did befriend John because I did agree with a few minor points and issues that needed to be cleaned up in our industry. One of those issues being a love of travel and service to others. Perks in our industry known as FAM’s are a privilege and a tool to sell more travel to paying customers – not a right simply because you call yourself a “Travel Agent”. MLM is a business, not some discount program or get rich quick scheme.

And that’s how our discussions began.

When it was my turn to clear the air that nobody actually paid for the opportunity to recruit others, or that gross travel sales were actually 4 to 5 times the amount of travel website sales – that’s where we ran into problems. See, John, like so many other zealots who think they’re the bees knees find it difficult to communicate, learn, and educate themselves to find a resolution. I suppose the reason for this is that if they actually did – there wouldn’t even be an issue. Zealots need controversy in order to maintain their charade.

I don’t know if you’ve ever seen the movie Network. It’s a 1976 film that takes a cynical look at TV networks exploits that stars a very deranged ex-TV anchor. The film has one very famous quote that I’m sure you’ve heard of: “I’m mad as hell, and I’m not going to take it anymore.“

That’s John Frenaye in a nutshell. What John saw in YTB at the time, was the biggest – baddest Travel MLM out there. Remember, nobody was able to do what YTB did – they all folded before YTB Travel came along. Sure, other Travel MLM’s were a nuisance and frustrating – but since they were so short lived – they weren’t any real threat.

YTB was a different animal all together – it had legitimacy attached to it. Carnival Pinnacle Awards and listings smack dab in the middle of Travel Weekly’s Power List aren’t something Travel MLM’s are even capable of doing in the eyes of an anti-MLM zealot. And because YTB was morphing into a host agency powerhouse, the only thing John could do was go on a rampage for the next couple of years, finding (or fabricating) any issue he could dream up to shame YTB into submission.

I can’t complain too much because he gave me some fabulous content to show how you should never just walk – but run from zealots like John if you want anything close to sanity or the truth.

Some of my favorites include:

• An amended Class Action suit John dubbed was “powerful” yet was thrown out of court just days later for being “redundant, immaterial, impertinent, or scandalous matter”. (Boy – does that shoe fit huh?!)
• The claims that Candi May couldn’t possibly be a legitimate Travel Agent, or had been courted by Carlson Wagonlit only to find YTB as a better alternative.
• When CLIA slapped John with his hands in the cookie jar over claims that CLIA was playing favorites with YTB and not abiding by the rules set for all agencies.
• The church parsonage which Coach Tomer and Chris donated to a church – which John conveniently spinned into a “lease”. (The idiot even provided the court documents himself to show it was a legitimate donation.)
• The perfect “Gotcha” turned sour. An outdated 32 year old law in Rhode Island which John dug up that required all Agents to be bonded. That is, until John brought attention to it – and instead of enforcing it, Rhode Island repealed the outdated law.
• And of course we can’t forget John’s hopes and the dreams that were dashed in both California and Illinois shutting YTB down and ending our existence all together.

I’ve lost count how many times we were warned that Coach, Scott, and Kim would ride off into the sunset. The warnings of bankruptcy. How the stock was being manipulated. And the ultimate dream – how YTB would get out of the travel industry all together.

Aside from being proven wrong and outed for outlandish and false claims so many times over the years – probably the straw that broke this dolts back was the revelation that John really wasn’t the saint he claimed to be was made public.

Look – nobody’s perfect and we all make mistakes. Lord knows I’ve made my share in my lifetime and so has YTB. The key difference between someone like me and a company like YTB is that we can at least acknowledge we’re not perfect and either make amends and/or correct the mistake.

And it’s that type of acceptance and humility that enables me to keep writing here and YTB to keep selling travel during events like we had last night with Sandals.

John, on the other hand has apparently moved on. While his charade and escapades will be documented on the Internet forever, like the comments section that he was once so proud of haven’t been updated in almost a month. Best I can tell, he’s found another hobby with yet another startup and another site called Eye On Annapolis. It has nothing to do with travel or MLM’s thank goodness. It’s more like a city beat type thing and frankly – I’m pulling for him that it works.

I honestly don’t know if John will ever come to terms with the MLM model. A good portion of these types of Zealots never do because emotion often overrides logic and common sense. In that same vein however – logic never changes like emotions do and that’s why MLM and Direct Sales has survived for more than a Century.

Letting go of a three or four year obsession however is a step in the right direction. The daily rants and spinning have finally come to an end for both John and YTB. The end of another chapter in our journey together in an industry I still love and respect – both MLM and travel.

John’s relevance in the travel industry started to erode with his “double dog dare” in 2007. It’s been a very slow and arduous process over the years. I’m not going to speculate his escapades are completely dead like the Wicked Witch of the West (although it’s a fun title) but the further we get away from this type of behavior the better off the travel industry as a whole will be.

It’s a bad mix nobody really needs.

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We’ve been writing our weekly newsletter for the last three years now for YTB and ZamZuu business owners. It’s been one of the most rewarding things we’ve ever done. The compliments and appreciation we get from subscribers means more than we can truly express. What started out as a team newsletter has spread throughout the company. Today, we send broadcasts reaching thousands of YTB and ZamZuu subscribers.

While our publication is designed and written for existing members of YTB and ZamZuu only, there are those who have subscribed under false pretenses. Opting to lie about their identity under an assumed name and e-mail address with the intent to play “Mall Cop”. After the California Settlement was reached two years ago, I was contacted by the Home Office with a list of “violations” from the Attorney General’s Office in California.

The AG had incorrectly charged that our publication was being used as a “recruiting tool” which was most certainly expressed by overzealous critics who desperately wanted to have my publication shut down.

After seeing so many desperate and childish stunts which feed Zealots uncontrollable obsession over YTB, we were well prepared for such an outlandish accusation. We set up our newsletter to verify our members with a valid ID and website address. We also used a double opt in feature to ensure that everyone who signed up actually verified with us they did indeed want our publication.

No shenanigans on our end.

These precautions were two fold. One, I wanted to make sure that everyone receiving this information was actually in YTB or ZamZuu already. And two, I fully expected the trolls to sign up – which they did – and were promptly deleted.

While their first attempt under real names and e-mail addresses were banned from our system, the sleaze then resorted to lying. Finding a YTB member in their local area that mirrored a location close to their own IP address, these parasites sucked off the other site owners ID and website address with a newly created gmail.com account and presto! Success in having our publication diverted to their inbox anyway.

Pretty elaborate scheme don’t you think? That’s the kind of bizarre behavior I’ve come to know while they pretend to be this noble, honorable “Mall Cop” for pour, unsuspecting souls. Truth is, they’re as dirty as the day is long.

A quick fix for the entire Attorney General debacle was a report of my entire list of subscribers with valid ID and website address, verification IP address, minus the user last name and e-mail address. The report clearly validated all subscribers were already in YTB and opted in under their own free will. A letter explaining that it was highly improbable that I was “recruiting” existing YTB website owners based on this report was also sent to the Home Office.

Not sure if it was the last time the AG or the Home Office ever heard about these “violations” again, but I certainly haven’t.

Interesting how morals, ethics, and honesty have no place for an obsessed Zealot that has to be right. When it comes to justifying their perceptions and perpetrating their fears and misconceptions to the general public, all this ethical stuff is mere window dressing they like to hide behind. It’s not just my newsletter they’ve infiltrated either. They’ve signed up as free Reps with the company, have become Fans of every Facebook page YTB or ZamZuu has, and have subscribed to every YTB and ZamZuu publication and newsletter they can get their hands on in order to feed their uncontrollable addiction.

With the latest settlement with the Attorney General in Illinois behind us, a new push by these imbeciles is once again in full swing. Obviously, they’re a bit upset that YTB was able to come to an agreement with another Attorney General and we are able to continue our business model. That’s what normal adults do – come to an agreement. Critics however have resorted to intercepting a new round of private correspondence, making its way to the internet with lists of supposed “violations” to say “see I told you I was right”.

While it’s clear that these correspondence are designed for “members only” – it’s upsetting the owners of these publications. Therefore, I’m offering up a list of items or precautions that you should implement in order to protect your publication and our fine company.

First, you need to accept that there will be sleazy little liars who will do and say anything in attempt to save face or to justify their position. Its part of the game they play. While I certainly don’t agree with it, getting upset and frustrated about it gives them the power and the control. You can take every precaution you want, and they’ll find a way to gain access. They’re that desperate for information and they need something they can spin against you and the company.

Second, most systems have a double opt in feature – use it. With the current CAN-SPAM Act that is in place, it’s not just jerks you want to protect against; it’s the FTC. Signing up someone to your mailing list is a practice we’ve never used. If your information and content is the quality it should be, you’ll get plenty of subscribers the right way. Every single subscriber we have has verified with our system they want our publication.

Third and I know this kind of sounds obvious – but put a disclaimer on your sign up page and in your publication something to this effect:

This newsletter is for information purposes for existing Website Sellers and Website Owners only.
It is not to be used as a recruiting tool for anyone outside the YTB company.

It won’t keep the pin heads out – but it will protect you in the event a pin head tries to play “Mall Cop” and claim you’re trying to recruit the general public or violating any rules.

Forth, and I know you’re not going to like this – but either turn off the “forward to a friend” feature or make sure your subscribers know that it’s only to be sent to existing team members. We’ve never used the “forward to a friend” feature for this reason: There may be some really good content that your subscriber wants to share with team members. Those team members however, may not want or feel the information is necessary. An issue we’ve had for years are folks who forward our publication out to team members and the team member unsubscribes the subscriber who sent it – because they don’t want it. (An unsubscribe link is also mandatory with current SPAM laws by the way.) Disabling this feature keeps complaints to a minimum because it’s only going to folks who actually subscribed.

An alternative for team members is having them forward your opt in link and have team members subscribe on their own. What you’ll find is an open rate that extraordinarily high, and a complaint rate that is practically non existent.

And finally, look over your data. We were able to spot our unauthorized troll by looking over our data. When Aweber changed their pricing along with their terms and conditions on us about a year ago, we had to upgrade. While we were upset at first having to pay more for exceeding 2500 subscribers, the new system and reports it offered showed just who was clicking what.

Low and behold, we found that one edition of our publication that was ripped off and posted publicly on a Zealots blog had over one dozen clicks from a single subscriber. A dozen clicks on the same link? Maybe two or three, but that amount raised a red flag. While the subscribers ID matched his website, and the IP matched where he lived – we found this subscriber based in Annapolis, Maryland had two subscriptions. One with a legitimate, unique domain, and the other with a Gmail account. The high click count came from the Gmail account – so we knew who was real and who the liar was.

It took me no time at all to delete the overzealous little twit.

If you have a newsletter and send correspondence to your team, I realize that you’re doing your team a service. I know all about offering news, support, training, mentorship, and positive reinforcement. It does have value and is a worthy and important part of being a true leader. Unfortunately, not everyone is able to acknowledge those traits because they’re so jacked up on hateraide. They simply can’t get past this idea that all you do is recruit and pick the pockets of poor unsuspecting souls. That’s the mantra rattling around in that empty space where a brain should reside. While they have no practical experience to base this limiting and false belief on – trying to change it is a complete waste of your time and effort. Just realize that they own that belief and you don’t have to.

So there you have it folks. Take it from me. These idiots have done it to me dozens of times and to no avail. Follow these simple steps and you not only protect your publication from being squashed, but you protect our fine company as a whole.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

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I participate in a private group on Facebook with other YTB Travel Agents. It’s one of the few places on the Internet we can discuss business openly without the fear of some jerk taking what’s said out of context or flat out rearranging our words to promote another agenda.

Instead, the group has been able to stay private (and therefore amazingly on topic) to discuss all things related to travel and servicing our clients. One of our Agents gave a review last week after sailing Carnival Splendor’s special one-night-only event which celebrated Splendor’s return to Long Beach for her regularly-scheduled series of 7-day Mexican Riviera sailings. (You may recall Splendor made International news last fall when it was disabled by an engine-room fire.) They were impressed with the ship and with Gerry Cahill, CEO of Carnival who thanked everyone for selling Carnival.

When Kim Sorensen announced the Home Office would be going virtual instead of live to save money for this year’s Funshine event, Agent’s in the group got together to create our own live event in Las Vegas the weekend before. We’ve shared ideas about which vendors we’d like to see there, and most of the Agents have had a grand time planning the event. Of course, the cost of doing something like this lies upon the Agents themselves. Because we’re successful business owners, we not only understand the concept, but appreciate what goes into organizing and planning an event like this.

The group also supports one another. If someone needs help with a particular niche – all they have to do is ask the group. One of the other members of the group will chime in to offer their assistance. We are free and open to discuss all ideas which has been invaluable in opening up new marketing ideas and offers for clients looking for new adventures.

To qualify as a member of this group, you must be a YTB Travel business owner that has taken the First Class Training and/or e-Campus Training. We don’t discuss ZamZuu (although there is another private group for that side of the business) and this isn’t about “recruiting”.

This group is about travel – and I absolutely love it.

It’s also a place where we can celebrate our success in this business as Travel Agents. Someone books a large group cruise – we’re all there to congratulate them. Last week I saw a link from one of our own who was featured on the morning news in Las Vegas as an expert guest to offer Travel Agent advice. (Segment below.)

This isn’t the first time one of our own has been featured on television or in print with YTB Travel Network. (Before the 2009 Convention, Travel Agent Central contacted yours truly for an interview – so it does happen.) But what I really like about this interview – is it’s all about travel.

Some will tell you that travel is dead within our company. Others will tell you that it’s all about recruiting. For them, I’m quite certain that assertion makes them feel better. For the rest of us however that don’t get all worked up about misguided issues and fabricated events, we see things in a more accurate light. YTB Travel Agents are not only alive, but doing very well these days thank you very much.

Clearly, for our clients, suppliers, and this news organization it makes no difference which host agency you align yourself with. It’s up to you to create your own value as a “Travel Agent” to the general public regardless of how industry insiders perceive how we conduct our business. Travel Agent isn’t a credential you carry, or a host you align yourself with. It’s how you present yourself and service your clients that really counts. (Who knew?)

Nice job Doris! It’s an honor to be associated with you as a Travel Agent with YTB Travel Network.

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In the last couple of weeks the Home Office has released a number of dates for company training and conferences for 2011.

YTB Travel Networks travel trade show called Funshine is back online. (Literally) The trade show designed exclusively for “travel” by YTB Travel Network is going virtual April 4th and 5th next year.

It’s easy enough for us, for example, to head down to Florida without much trouble or cost from Atlanta. But travel expenses can get pretty steep for someone traveling from California or Canada. In an effort to reach as many people, and provide an equal opportunity event for everyone, the company has chosen to go this virtual route.

The amount of online seminars, webinars, and virtual summits that have enabled us to learn and develop as professionals in the industry makes this a feasible and economical choice. Travel Weekly has been hosting virtual summits for almost two years now, and they are extremely thorough and effective. (Kim’s also been highlighted in one of Travel Weekly’s summits a few years back.)

The company has the experience, and the technology. As an Internet based company, the Home Office will make this a first class event.

Check your Travel Portal for the cost (just $10) and upcoming list of travel vendors.

The next scheduled event has everyone heading to St. Louis July 27-30, 2011 for Convention.

Convention happens to be one of our favorite events of the entire year. It’s an event where we get to hook up with folks we don’t see any other time of year, and always come away with new friendships.

Attending the ZamZuu Convention is hands-down the most important thing you can do for your business. In fact, it’s more than just an event. This is the place where you take control of your future as you hear from some of the best in ZamZuu! They will be teaching you everything you need to know to get your business on track and ready for exponential growth in 2011!

Over the course of these power-packed four days, you’ll experience dynamite discussions on leadership and building your business, see our incredible line of products up close and personal, hear first hand the many powerful new announcements from company Founders, get together with old friends, be mentored from industry leaders, and so much more!

Register early and save! You can register now from your back office!

• December 10-31, 2010 – Special Holiday Rate of $75 per person
• January 1-31, 2011 – New Year’s Special of $98 per person
• February 1- April 30, 2011 – Standard rate of $150 per person
• May 1-through the event – Final rate of $225 per person

ZamZuu Convention 2011 General Schedule Overview.

• Wednesday: On-site registration and ZamZuu Retail Store opens; Vendor Exhibits and Training
• Thursday: Breakout and Training classes
• Friday and Saturday: General Sessions

Every person must have a confirmed registration to attend this event, including guests, who can register at the current rate. After April 30, 2011, new members will have two weeks from their start date to register for Convention at the standard rate of $150.

We’ll see you this summer! Whoo Hoo!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

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Two weeks ago, YTB Travel Network launched a  weekly webcast available from within its travel portal. What they created was travel training news show all about travel for travel agents.

Imagine that – a program about travel. It’s called “Your Travel Blueprint” and is YTB Travel Network’s very own news show created by our Travel Department for our RTA’s and Travel Agents.

If you’re familiar with ZamNuuz – you already know the type of format we’re talking about. Your Travel Blueprint however, is produced, designed, and segmented for travel tips, tricks, and valuable insight on how to build and grow your “travel business”.

Each week, beginning Thursday at 5:00 pm Central, 6:00 pm Eastern a brand new weekly program will be aired from the travel portal for our valued RTA’s and Travel Agents. The weekly program will then loop continuously throughout the week, giving YTB agents the opportunity to catch the show at their convenience all week long.

If you’re serious about building anything you need a blueprint – a plan. Your Travel Blueprint will bring content, vendor profiles, along with tips and tricks in a fun and easy way to give agents the tools they need to build a viable and profitable travel business.

You can catch the current episode of Your Travel Blueprint right now by logging into the YTB Travel Portal and clicking the logo to watch the show. A new show will air beginning at 5:00 pm Central, 6:00 pm Eastern tonight.

No more excuses – If you want to find out what’s going on with YTB Travel – this would be the place.

Your Travel Blueprint will not replace the YTB Travel Compass, the vast amount of content found in your back office in the media center, nor will it replace the weekly vendor webinars, FAM’s and Seminars @ Sea offered in the Travel Industry. Nor do we believe that [yet another] source of travel related information provided by YTB Travel is overkill.

YTB Travel Network always has – and always will be about “travel”. I know there are a few remaining stragglers who still can’t comprehend the distinction after all these years. (Giving credence to the quote “you can’t fix stupid”.) Truth is, YTB Travel Network took advantage of the huge paradigm shift from Brick and Mortar to Click and Order at the turn of the Century. Today, four of the top ten travel agencies are internet booking engines booking nearly $50 billion annually. It should also be noted that Expedia is now king of the hill, knocking off American Express and Carlson Wagonlit from a decade long hold at number one and number two.

As the travel industry continues to evolve and change – YTB Travel Network isn’t going to sit back on it’s heals and relish in our accolades or success – finding our own company in the middle of Travel Weekly’s Power Rankings. Always new. Always innovative. Always leading the way in how travel is sold and consumed that’s relevant to today’s changing market.

If you’re serious about selling travel and building your travel business – YTB Travel Network would be the ONLY place to offer this type of training and information on a weekly basis. (AND IT’S FREE!)

Folks, no other Host Agency does this – no other agency provides so many sources of training and information for its members. It’s why we believe YTB Travel Network is the best “host agency” out there – all you have to do is apply the information that’s presented in a format that’s best suited to you.

So go check it out now – and keep up to date with all the latest industry information and upgrades that will be coming your way with YTB Travel Network.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

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I appreciate quality customer service. I’ve run into what syndicated radio and television host Clark Howard calls “Customer NO Service” far too many times – and simply won’t do business with companies who don’t offer the support I feel I deserve or require.

In my opinion, one of the companies that tops the list of great customer service companies is YTB. In the 6 years I’ve been with the company, I’ve always had superior service and support from the team at the Home Office.

What really gets me jazzed is the opportunity to meet the people I communicate with via phone and support tickets. The ability to visit with this dynamic team in person during Red Carpet Days, National Conventions, and other corporate events is a real treat for me because it gives me an opportunity to thank them personally for all they do for me during the year.

Customer Service can be very rewarding – or it can be a real drag. Much of what determines that outcome begins from the very top of the organization. If the Corporate Heads are upbeat and positive, that’s going to trickle down to the rest of the organization. Everyone I speak with in the Home Office always have a smile on their face, (and you CAN tell even when speaking on the phone) they’re always willing to help, and always gratefully, thanking me for contacting them.

This week, the Home Office is taking the time to celebrate and honor the Customer Service representatives at YTB/ZamZuu. Customer Service Week is a national event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers with the highest degree of care and professionalism. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October. The Home Office TEAM will participate in activities throughout the week designed to boost morale, motivation and teamwork and to reaffirm their commitment to a valued YTB/ZamZuu field force.

Coach posted something on his Facebook wall, giving us an opportunity to thank the awesome Customer Service staff we have and show our appreciation. Problem for me was there are so many there that have helped me over the years, I’m afraid that I might leave out someone who deserves it. So, I decided to do the next best thing, thank them all openly and publicly for my gratitude and appreciation for what they’ve done to help, support and teach me over the years.

It’s an honor every time I come in contact with any of them – be it support tickets, e-mail, phone, or in person. A true pleasure.

As a side note: The YTB Home Office will close from 11:15 am – 2:30 pm Central Time Friday, October 8, 2010 so that the Home Office team members can participate in the closing activities of Customer Service Week. They certainly deserve this time and recognition.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

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One of the BEST features about Convention is the opportunity to learn and grow. Sure the recognition and the upgrades are a nice benefit, but the opportunity to LEARN makes our industry special. Always the student, I relish the opportunity to learn something new – enhance what I’m already doing – or get turned onto a brand new product or feature.

It’s what keeps this company fresh and interesting. I mean, YTB has never been boring, (especially the last couple of years) but all the new features, vendors and income opportunities not only make a company like this fun but worth your while with this kind of assortment to choose from.

Oh – you’ll also notice even more of our Travel Vendors offering up their expertise. While they’ve always shown up as a vendor in the past – this is the first year their getting in on the classes being offered. Nice to see their continued support.

Check out the great courses that are offered by ZamZuu University today. A chance to learn from the best in business – Business Builders, Featured Stores and Travel Vendors all in one place. It’s all here!

HOW TO USE SOCIAL NETWORKING TO BUILD YOUR TEAM AND GROW YOUR BUSINESS
Nakia Muhammad, Coach’s Corner member
This course will provide attendees with the basic knowledge and understanding of how to prospect, qualify, identify and sign up new Business Owners via Facebook. Learn and apply these techniques and explore your business!

TRAVEL THE WORLD WITH PLEASANT HOLIDAYS
Barbara DeSanto, Pleasant Holidays
Presenting the world of Pleasant Holidays – offering vacation and cruise packages to Hawaii, Mexico, Caribbean, Tahiti/Fiji, Costa Rica and USA Learn about all the great specials Pleasant Holidays has to offer!

BECOME A DIRECTOR IN 90 DAYS
Dave and Marlis Funk, ZamZuu Directors
Learn how to become a Director in 90 days including the three phases you must go through to be successful in ZamZuu. They will teach you how your “Wheel of Fortune” can help you build if you JUST APPLY IT!

HIGH QUALITY, CUTTING-EDGE NUTRITIONAL SUPPLEMENTS
Brett Cherry, Nutraceutics
Nutraceutics is dedicated to formulating and bringing to market the highest quality nutritional supplements based on the latest in scientific research and manufactured to the most exacting pharmaceutical-grade specifications.

PROTECTING OUR KIDS WITH ZAMZUU CHILD PROTECTION MOBILE APPLICATION
Tim Woda
Protecting our kids from the dangers of sexting, cyberbullying, and sex predators.

BIGGER PROFITS WITH GINA ALEXANDER HANDBAGS
Gina Alexander, Gina Alexander Handbags
The story from the woman herself! Class includes social media strategies, how to make money with Facebook, how to recognize the PERFECT photo and placing orders with/without a photo.

THE MIND OF THE TEST DRIVE
Demond Crump, ZamZuu Director
Learn the reason for every move made during the “test drive.” Demond will demonstrate how the value of ZamZuu should be showcased!

JUMP START YOUR CRUISE BUSINESS
Ann Sedgwick, Carnival Cruise Lines
This fast paced seminar will include what you need to know to be successful in selling cruises, the tools to make you more successful, the most popular destinations to sell right now, the easiest way to sell and book travel, tricks of successful groups and selling up for greater commissions! Whether you are just getting started in the business or a seasoned pro, this seminar is for you!

EMPOWERING YOU TO PROSPER
James and Marcia Prewitt, ZamZuu Directors
Learn how to grow closer to the source of all true wealth and power. Leverage your time and effort by using a systematic approach to explore your business. Find a divine balance of being successful mentally, spiritually and financially!

EVERYTHING YOU NEED TO KNOW TO SUCCESSFULLY SELL DIAMOND ICE PRINTS
Julie Milford, Diamond Ice Prints
Come hear an introduction/history of the company and product, a detailed description of the process, photographic resolution training, sales strategies, and support.

HOW TO HAVE A SUCCESSFUL HOME PARTY WITH JOLIECOU JEWELRY
Lee Bayes and YoLanda McClease, JolieCou Jewelry
Imagine having fun selling JolieCou Jewelry and Accessories and making money while you do it! This presentation will teach you how to have a “Successful Home Party” and boost your sales. Who doesn’t love high quality, unique jewelry at affordable prices!

GIVING YOUR BUSINESS A FACE LIFT
Linda Chaé, Chaé Organics
Learn how to build your business with new, exciting products. Even men will have a secret weapon to enroll women and other men. Website Discount Code given to attendees only.

SETTING THE RIGHT (DNA) EXPECTATIONS!
Nick Nicholson, ZamZuu Director
This class will teach you how to set realistic expectations in your new ZamZuu Business. It will show you how to build a large and committed team of successful leaders.

YTB TRAVEL NETWORK
J. Kim Sorensen, President and CEO of YTB Travel Network, and Guest Speakers
Come hear about a few of the many opportunities YTB Travel Network provides. You can expect to learn about niche and group travel opportunities and hear from the experts!

TEAM BUILDING
Jerome Hughes, ZamZuu Director
Jerome Hughes and several team leaders will discuss skills for building a successful team.

ZAMTEK – WIRELESS PRODUCTS AND THE ZAMZUU DIGITAL VIDEO PHONE
Marc Tolkov, Simplexity and Barry MacCheyne, WorldGate
Simplexity will teach you everything you need to know about wireless products and services. WorldGate lets you experience an exciting demonstration of the ZamZuu Digital Video Phone and the opportunities it presents!

ZAMZUU INSURANCE 2.0 AND EDUCATION AND FINANCIAL SERVICES – “THE NEXT GENERATION
Mark G. Pollock and Dustin Lopez, ZamZuu Insurance
ZamZuu Insurance will cover the Website with a new Avatar look, how to quote and when you get paid. We will also cover the basics of the Financial Services site and what you get paid for. Both are kicked off with a “Did You Know” video!

LEARN HOW TO PUT THE “ZAM” IN YOUR ZAMZUU BUSINESS
Arlyne Thompson, ZamZuu Director
Utilizing themed home parties, inspiring events, educational webinars, exciting conference calls and tools to keep your team connected!

GETTING STARTED (ZAMZUUED) FAST!
Malcolm Alexander, ZamZuu Director
Ever wonder what the difference between you and the major networkers? How do you land a big fish? You will be let in on some industry secrets the big boys don’t want you to know!

THE WORLD OF PRINCESS CRUISES
Amy Alford, Princess Cruises
Join Amy Alford, District Sales Manager with Princess Cruises for an informative presentation and discover the World of Princess! Learn why Princess is the consummate host and the value of selling Princess to your clients. New itineraries for 2011 and 2012 will be featured.

FACING YOUR GIANTS
Jil Greene, ZamZuu Director
Everyone has the ability to be a Director! If you are not…something is stopping you. What is it? It’s your Giant. Attend a real live ceremony (presentation? Ceremony doesn’t fit here) that will show you how to slay your Giant, put it to rest and become a Director in the ZamZuu Business!

WHO WANTS TO BE A MILLIONAIRE? THE FORMULA FOR SUCCESS
Nick Pagano, ZamZuu Director
The economy has changed and so have the ways to create and maintain wealth. Given that, why is it that some people can build this business easily and others have more difficulty? We will answer that question in this presentation!

HOLLAND AMERICA LINE, ELEGANT COMFORT
Robin Pelland, Holland America Line
For more than 136 years, Holland America Line has been a recognized leader in cruising, taking their guests to exotic destinations around the world. Through excellence, they create once-in-a-lifetime experiences. Holland America Line provides elegant comfort, award-winning service, five star dining and extensive activities.

THE POWER OF RESIDUAL INCOME
Rick Ricketts, ZamZuu Director
Come hear Rick Ricketts talk about leadership and building relationships that will help you produce and maintain your residual income.

DISCOVER HOW PH PERFECT CAN BE YOUR ULTIMATE FOUNTAIN OF YOUTH
Kriss Hansen and George Hou, pH perfect, Inc .
Learn the dirty little secret multi-billion dollar companies don’t want you to know. Also, find out how pH perfect can eliminate toxic stress and pollution from your life.

As you can see – there’s something for everyone and most mix and match as they like. With so much to choose from, the hardest part is narrowing it down to just a few classes. Spend the whole day on travel if you’d like – or building your business – doesn’t matter to us. It’s all about what matters to YOU.

Nice – huh?!

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