Most all of you have read my tribute to Andy Cauthen. I’ve personally spoken with him and he’s adjusting to the drastic change from corn fields to cement and tall buildings. In my tribute, I mentioned that the only explanation critics would get was a Press Release to gnaw on that really won’t say much other than we’re sad to see Andy go, but wish him well in his future endeavors.

Something you need to understand about critics: they always have to be right. That’s why they have the last word – and they never let anything go.

My comment about critics only deserving a Press Release was actually perceived as a challenge by the ring leader of this group. Probably because they also have another obsession over trying to prove me wrong. Andy was in fact contacted during his last week of employment for an “interview” to answer some questions. Andy being Andy obviously agreed at first because he’s a professional and sincerely wanted our field to understand and look at his move in a positive light.

After careful thought and some time reading on this critics blog, it became apparent that any type of fair or balanced interview wasn’t likely by this individual. What he saw were half-truths, blatant misrepresentations, and some flat out lies about our company that made him extremely uncomfortable about his decision and interview. So Andy, very politely, and respectfully declined his interview with our head critic.

The word “No” isn’t a word critics like to hear. They’re like children, and “no” doesn’t actually mean “no” – it means go ask another parent. So our interviewer went on to another prospect at the home office for this “interview” about YTB.

Again, he was turned down. But this time he was told more truthfully that his past “reliable sources” for inside information have never been accurate and they [YTB] do not feel that their answers as written would be quoted completely or fairly…but rather changed to meet his own agenda. It was also decided that based on his trademark infringing and deliberately misleading “Zam Zuu” Facebook fan page (which by the way is finally gone thanks to Legal and a Cease and Desist) he could not be trusted to objectively report on any news or opinions about YTB in a fair and unbiased manner.

If that sounds harsh or stern, it is. I can’t tell you how many times something I’ve actually written here has been twisted to meet this individuals “agenda”. (After three years, I’d need more than my entire family’s fingers and toes to count.) The man is extremely gifted at taking words and comments and twisting them to mean something completely different.

So, since he can’t seem to find anyone to answer for him, he’ll do what he’s always done. Take all these rumors and beliefs, and publish them as questions as a public display of humiliation, and an “oh my, what’s wrong with YTB now?” While a handful of followers cheers him on thinking that nobody has answers concerning what they sadly believe as the truth.

Problem is, and I think you’ll clearly see this, these questions aren’t really questions. Better stated, they’re accusations that he’s asking the company to defend. That’s the critic’s way. Most of what you’ll see has no documentation or evidence to support the statements. Because its critics we’re dealing with, nobody needs supporting documentation.

Well, I’ll let you decide, because I got a copy of the questions.

For fun, I decided to answer as many as I could. Some as you’ll see couldn’t be answered because they don’t actually exist. Pay particular attention to the way each question is worded and you’ll quickly see why the home office thinks this guy is a joke. By the way; that’s how this should be consumed, with amusement, not anger or resentment. Part of our critics problem is that their anger consumes them and they can’t think logically or rationally. Seen it time and time again and it turns a complete fabrication into an emotional outburst that has no rhyme or reason.

So if you’re angry about this guy’s obsession over YTB, and his constant ridicule with every aspect of our company and our people, just move on to something else. This won’t help. If you understand like I do that this is nothing more than a fishing expedition and a desperate attempt for more drama to occupy his time and energy, by all means, read on!

Q: Over the last month, YTB has lost the CFO, the Master Distributor, the President and COO, and the SVP of Training and International Expansion. Is Bob Van Patten handling ALL of these tasks now?

I admire how much you think of Mr. VanPatten. From what I here, he is the single biggest reason you still have something to write about on your blog. He’s managed to keep YTB alive long after all of the critic’s predictions of impending doom. Bob VanPatten is the CEO of YTB International. As CEO he administrates, and puts the best people qualified in the positions needed. As you well know, the only position Mr. VanPatten has taken a close eye on is that of our former CFO. His background and experience dictates he is well suited for that position. (Not to mention our last two financial statements with him as CEO which have shown profits.)

In case you have not heard, Coach Tomer is our new Master Distributor. (I wrote about it here.) It’s a position he thrives in and is well suited for in my opinion. The field also gets to see much more of him now. I can’t think of a better “recruiter”.

Furthermore, as an outsider, I don’t expect you to know that the position of SVP of Training was furloughed several months back by the company. (We’ll address this “furlough” again for you a little further down.) The SVP position in question was vacant due to Mr. VanPatten making that choice, not the other way around.

Q: What has this done for the morale of the home office? The field?

For someone who trolls each and every Facebook page, blog, and forum that YTB has, you know exactly what it’s done. We adapt, we move on, and we move forward. We focus on things we can control and stay positive about. If you need proof here’s a thread from this past weekend I’m sure you saw. (It would make a great screen capture for your next blog post!)

Based on those comments, I’d say moral is mighty high right now, wouldn’t you? The same weekend Andy left too.

Q: YTB is continuing to lose about 100 RTA/TSO’s per day. What do you feel can be done to stop that?

Aside from getting a gag order prohibiting you and the handful of Zeolots from throwing mud and trash out there without any documentation or regard for the truth, I don’t know if there’s anything that can be done. I will say that much of your trash has been cleaned up thanks to the court system and because YTB is still around. People are starting to realize just how absurd some of your speculation and comments really are. As a result, it appears that a number of those “loses” are re-engaging in the company once again.

We call it F.E.A.R. which stands for False Evidence Appearing Real.

Q: I understand you are actively trying to sell the HQ building. What are the plans when it is sold? Where will YTB/Zam Zuu move? Certainly for a technology company, you don’t need that type of space. With Coach out of the Riverhouse now, are you planning to move to FL?

You understand? How do you “understand” without any documentation to support what you’re asking? Truth is, it’s nothing more than exploring some options.

So let’s turn this around and assume you’re right about the sale of the Home Office. My question for you would be – how will the sale of the home office advance your desire to see YTB killed off? A large influx of cash from this asset, along with the 56 acres the company also owns outright, would be a serious blow to someone like you who would like to see the company suffocate. It could be a real game changer. As you’ve said – as a technology company we don’t need this type of space and we could certainly use that “cash” to speed things up and moving in the right direction.

Think of it as “blog security”. ;-P

Q: By all measures, Zam Zuu seems like it was thrown together in a matter of days. Domains bought at the last minute for short durations. Lack of foresight in securing social networking URLS, etc. Do you feel Zam Zuu is in it for the long haul?

Read this article and then this article and note the dates they were published. Then help all of us undertand how you can measure that time span in “days”? I understand that a year consists of 365 “days”, but nobody uses “365 days” and “thrown together” in the same sentence without looking ridiculous.

You can also read this article and it will all come together for you very nicely. It should put to rest this absurd notion that the company didn’t think this through. And by the way, a company initially named “Cadabra” (as in “abracadabra”) was reluctantly changed at the last minute back in 1994. Do a little research on Amazon.com, and you’ll find what they did worked out just fine.

ZamZuu was a result of a years’ worth of testing, study, and a realization that we had another market shift. Kind of like travel was for us, and you saw what this company did with that. And regardless of any comments to the contrary, you did take notice. It scared the daylights out of you. You post and dribble about this company incessantly because of it.

Q: What sets Zam Zuu apart from any of the other online cash back “malls”? Even some of your stores are offering better cash back deals directly. IE: Last week, Best Buy had a 25% cash back program, while Zam Zuu was at 1.5%.

And just where is that 20% now?

Gone.

ZamZuu offers it’s Best Buy 1.5% all year long. (Sorry, that’s 365 “days” for you.) Furthermore, you’re assuming that by accessing BestBuy.com through our ZamZuu portal customers won’t have access to the special 20%? You’re assuming incorrectly if that’s the case. There is nothing that prohibits a ZamZuu customer from seeing or receiving that 20%.

Oh…and one other thing. I just checked my Best Buy e-mail folder, I can’t find this deal from them. Care to provide this “offer” just to keep things documented? Thanks!

Q: How do you explain to the field the incredible departure of directors and the change in the compensation plan? This plan was marketed as “copyrighted and on file with every Attorney General in the US and cannot ever be changed.” I think several departed directors might have a different opinion.

It’s no secret that YTB has assembled some of the best recruiters the industry has ever seen. They had a key role in YTB’s dramatic rise to the top and HUGE contributor to the insensate hammering by critics who fear recruiting and large sums of money like you. With the lawsuits, it became open season for other companies to recruit these leaders and bring them over to their teams. A huge feather in their cap snagging a YTB Director for sure. I can’t think of one Director who wasn’t bought off in some regard by money or position to make the switch.

While it’s sad to see some of these people go, I can’t blame them for taking some very attractive and lucrative offers. They’re tough to turn down when the offers grow in size and frequency.

Yes, the compensation plan has been increased and enhanced several times through my tenure with YTB. I would also speculate that you are correct that even the departed Directors would consider overrides on more products and higher commission splits on travel a plus. It’s never diminished in any form or fashion from the day I started.

Q: Can you comment or are you aware of the pending investigation by the Dept. of Justice?

Really? Which division? Antitrust? Civil Rights? Natural Resources? National Security? Or maybe Tax? Tell you what. When this “pending” turns into a “real” investigation and you have something more than just a rumor from one of your buds who heard it from another bud, we’ll discuss it then. For now, we’re limiting the questions and discussion to things that actually exist. Not some rumor or fantasy that gets you all excited and seething.

I know you’ve got finger and toes crossed that it’s true, but you also thought California was going to be your savior shutting YTB down, and look how that turned out.

Q: Are you finding it difficult to keep the momentum going? Since the settlement, the recruiting has been hemorrhaging.

Since the settlement, the hemorrhaging has actually stopped. You even wrote about it during the last quarterly report. Don’t revert back to something you admitted isn’t accurate. California was going to shut the company down, and when that didn’t happen people popped their heads out of their boom shelters and found that the scare you created was nothing more than a false alarm.

I’m happy to report that due to the launch of ZamZuu and the clarification from YTB Travel Network President Kim Sorensen, momentum isn’t a problem. By the time you find evidence of that in the quarterly reports, it may be too late for you to spin it another way however. (I certainly hope so.)

Q: Looking to the future (be that 5 days or 5 decades), how do you describe YTB? I know for years the focus has been on Travel and the mantra was “we’re a travel company”. I think that focus has changed. What kind of company will YTB be in the future?

Truth be told, you’ve never considered YTB a travel company, only a recruiting company. It doesn’t matter if it’s 5 days or 5 decades, your “thinking” is the only thing that won’t change in that regard. Nothing YTB ever does as a travel company is ever good enough for you. You’ve been harping about the Travel Weekly Power List for the last three years, but have never once even considered resolving your issue with them. Why not? What are you afraid of? Do you or don’t you want an answer?

Most likely, you don’t. Because it’s not about answers, it’s about questions. The more questions, the more chaos. The more chaos the more drama for you and your pals to stir up the pot.

Case in point, you were on the YTB Travel webcast last Sunday night and were given answers first hand from Kim. You heard about our plans and where we intend to be as a Host Agency. Do you expect us to answer any differently for you simply because of your inability to listen and actually learn like the rest of us?

Stop asking questions that you already have answers for. I know you don’t like the answers, but good grief, grow up and accept that we’re not going to change because you think we should. You’re not that important and there’s no amount of bitching that’s going to change that.

Q: Are you planning on hanging around?

Hanging isn’t word that resembles someone who is passionate and motivated. Too many people just “hang around” and that’s why we see the poor income disclosure statements that you like to slobber all over. So in that regard, no, I won’t hang around. I do however have a strong desire to continue to learn and grow with this company. I feel it’s an important aspect of success.

Q: With the cruise industry’s Wave Season in the beginning of the year; what was the rationale behind terminating 25% of YTB’s travel customer service people? I understand the economy and scaling back, but for a “travel company” to cut back on the travel staff just as the economy is picking up did not make sense to me.

Can you document for us which department was actually terminated? You found out the SVP of Training for YTB’s RPM program was part of that “termination”. RPM is not part of YTB’s travel customer service and neither were others I know at the home office.

You’ve got to do a better of collecting data and finding better sources. You’ve just proven you don’t actually know what department YTB decided to cut back on, so your question and accusation makes you look arrogant to some and foolish to others. (Not to worry, you still have a handful of faithful who like you, don’t care about facts, they just like to be part of the insults and slander.)

Q; How many RTAs/TSOs do you currently have? How many new Zam Zuu sites have been sold since the launch?

This qualifies as “insider information” and is not something a public company will disclose to anyone outside of the SEC filings.

Q; Do you have any comment on the income disclosures? Both the Marketing and Travel ones are showing that it costs more to be involved with each successive year, yet the average income declines each year as well.

I’m very happy to report that due to YTB Travel Networks commitment to training and upgrades, our new Travel Agent incomes have actually increased to a level that now exceeds the monthly service charges and fees as an average group. We owe much of that to the industry which help resolve and works with the industry instead of tearing it down. And we actually listen and then respond appropriately to the concerns and questions that the industry has. (Imagine that!) It’s especially gratifying to see this type of growth through a turbulent and difficult year that saw prices drastically reduced – thus cutting all of our commission by a substantial amount.

If you would like to compare 2008 numbers to 2009, you are welcome to do so. 2009 was a very trying and difficult year that saw many companies crumble and tens of thousands of jobs lost. To pin our decrease on our business model is narrow minded and one sided.

Word has it, and I’m certainly showing that 2010 could be a real game changer in that regard thanks to the hard work and enhancements now in place courtesy of the Home Office at YTB.

###

So there you go. I hope you enjoyed reading this as much as I enjoyed writing it. It’s been a long time since I had an opportunity to actually tear into somebody like this. (And after such a nice post like Wednesday…what a shame.)

I suspect there will be more pointed questions concerning my answers around the various blogs and forums. A lot of “Yeah butts” and “What about this” type stuff in an attempt to keep me engaged. Let me state for the record that I don’t expect them to consider my answers acceptable. Thing is, I didn’t answer the questions for them; I did it for those who comprehend and read accurately and correctly.

Like I said, it’s not about answers. It’s about drama, rumors, and doubt that these questions are asked. Most as you’ve seen had already been answered – several times.

I’m also sorry about the long post – but I wanted to get it over an done with in one shot. I get calls and e-mails all the time about his behavior and his accusations and there’s just not enough time to pick up after this guy. So I just let it go and you should too, especially after seeing how wrong he actually is.

Onward and upward on Monday and looking forward to getting back to our regularly scheduled programming.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

Boy…for a company that critics said would be out of business last year – the Home Office keeps rolling out new upgrades – business models – and marketing tools that appear to be aimed at building business.

I guess the Home Office never got the word that it was supposed to lay down and play dead.

What a shame, huh? ;-P

Once again, Business Owners have yet another new tool to market with in this day and age of digital communication with a new program called Grand Incentives.

Just what is Grand Incentives? It’s the latest in technology that obtains qualified prospects who are looking for a viable internet business which captures the emerging trend in travel and e-commerce. This digital media prospecting tool not only collects prospect information, but helps current business owners qualify and understand key interests and needs through an online survey.

To thank prospects for their time for viewing and filling out their information they receive several incentives as a thank you such as a 3 day, 2 night getaway, companion air, or a gas rebate for their time.

Grand Incentives has partnered with some of the premier vendors in the industry including Carnival, Marriott, Sandals, Delta, and American Express to offer incredible package giveaways. These types of incentives aren’t anything new. Some of the nation’s most respected brands and companies have already employed the Grand Incentives program, including McDonalds, Target, General Motors, and General Mills (for their Green Giant brand).

Don’t make the mistake of thinking that these are some sort of Time Share deals. These may be the same type of packages you receive after you sit through a grueling hard sell to spend thousands on a time share you’ll never use – but there’s no “hard sell” involved from previewing the ZamZuu business opportunity.

Similar to the traditional businesses referenced above, YTB will host live presentations for prospects with Grand Incentives “Traffic Ticket” program. After viewing the ZamZuu business model prospects will have an opportunity to scan their ticket to see what they’ve won. It’s far more interactive than a simple scratch off, and gives the entire group an opportunity to participate and react to the various prizes that are offered at each meeting.

YTB’s first roll out of this new model is tomorrow night, February 2nd, at 8 pm Eastern, 7 pm Central, 6 pm Mountain, 5 pm Pacific. The webcast can be viewed live on the internet at www.zamzuutv.com.

I found a couple of examples of how effective this type of program worked with other business models – and while it’s a little pre-mature to speculate how well it will work for YTB, the following examples are to say the least promising.

• Target used the Traffic Tickets to increase awareness and participation in their ‘Treat Seats’ program. The tickets were handed out in select store locations and guests were asked to complete a credit application for a chance to see what they won. The Traffic Ticket promotion generated three times the number of applicants as their ‘personal greeter’ program.

• Circle-K used the Traffic Ticket system to drive consumers into their stores. The tickets were mailed to households surrounding their locations. As a result sales increased 165% with only a 14% response rate.

• McDonald’s and Chevron used the program for their grand openings. Traffic Tickets were mailed out households in the surrounding area. Before the program, a typical response rate from other methods was 4%. The Traffic Ticket program however increased response rates anywhere from 12% to 16% each time they ran the Traffic Ticket program.

• And lastly, there is Safeway. They used this program to counter attack incoming competition. Traffic Tickets were mailed out to households in the surrounding area and attained a 32% response rate from direct mail. In every store 1000 people per day came up to the deli counters to play the game – and the promotion was credited for 100% market share retention.

Why is the Safeway promotion meaningful? Because, I see this Traffic Ticket system as a way to counter attack all the baloney out there on the web. Seen it for far too long and smart people DO question what they see out there – especially when it’s as emotional and violent as it is. One of the first things I do for those unfortunate enough to run into critics who oppose our model and our people, is forward a memorandum penned by an Honorable District Judge to those willing to take a closer look. This one document not only very eloquently, but lawfully puts all the ranting and raving lunatics in their place – and prospects begin to unravel the spin they see out there on the internet.

What people begin to realize is outspoken critics use the web in a confusing, disjointed, and repetitive manner. What they call “facts” suddenly doesn’t appear to add up when you supply actual documentation to counter it.

What I’m getting at here is that what Grand Incentives, and the Traffic Tickets enable Business Owners to do is provide a meaningful incentive for people to take a look at our Founders, our people, and our business model face to face. The cowards out there that potential prospects only know as some bogus screen name won’t amount to much after documentation and a live person with a real name comes into the picture.

Done properly in conjunction with a settlement that will transform YTB Travel Network into a full-fledged franchise model (instead the bogus pyramid scheme mantra proposed by critics) and documentation supplied by Travel Weekly as the 25th largest seller of travel in the country – the wheels on the bus begin to fall off as critics are exposed as being the ones who are childish and misleading – not the other way around.

If you’re a business owner, you need to invest in a good marketing program to advertise and bring people in. If you don’t, you won’t be in business for very long. Looking at the ROI for Grand Incentives and this Traffic Ticket program, it’s by far the best partnership I’ve seen YTB come up with. Especially when you look at the companies who are already using it to build business and retain customers.

Best of all – for me, it provides just the vehicle I need to get the truth out there about a business model I love and respect and why I think it’s here to stay.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

Sorry I haven’t posted more here this week. Those on our Newsletter subscription have seen more than usual from us in updating subscribers on YTB’s new division of e-commerce and additional compensation package that comes with ZamZuu. As a member of YTB over the years, I’m quite use to new initiatives and launches like this when they come twice a year. Once in January for Coach’s Birthday Bash to kick off the new year, and once again at Convention in August.

One things for sure, YTB is never dull, stale, or boring.

There are a couple of things that make this launch a little different. But, it’s not completely new. When I broke news on the internet just after the webcast Monday night you should have seen the monsoon of traffic with “zamzuu” as a search term that flooded this blog. Nobody (including me) had ever even heard the word before. Another reason I haven’t updated here. This week broke into the top 5 just from that one article. (Of course it helps when you have first page ranking on Google.) All I had to do was ride that wave of traffic.

Which brings me to this question that I know your asking – Why “Zamzuu”? I have to admit even I was a little puzzled at this name at first. When I searched the term myself, I couldn’t find a blessed thing to clue me into what it was or what it meant.

Believe it or not – that’s one of the reasons we have the name. Just look at your own reaction to it, and what you did when you heard it. YTB did a considerable amount of research in picking this name to get that exact reaction from you. See, the name is unique and really doesn’t have any place in our vocabulary or have any meaning attached to it.

Yes, most initially start out puzzled – for now. But what about 6 months from now when this ZamZuu is attached to an e-commerce site with companies like Home Depot, Barnes and Noble, Macy’s, Wal-Mart, Bass Pro Shop, Target, Best Buy and hundreds of other names they know and trust?  ZamZuu then becomes a free portal to those retailers that customers can and will shop with on the internet to save time, save money, and get cash back when they use ZamZuu.

Brilliant – absolutely brilliant.

Think about it…what did the word “Expedia” mean in 1996? How ’bout “Orbitz”? “Kayak” had a totally different meaning at the turn of the century didn’t it? Today they’re all household brands that are not only used in our vocabulary, but all have very distinct meanings and companies attached to them.

While the name may be new – the concept has been tried, tested, and proven many times over. Like I told you on Monday night, this whole e-commerce idea started out as nothing more than a partnership with a company called Aisle 19. What transpired over the next 12 months was the realization that e-commerce is the next wave on the internet. All the signs and research pointed to it. When brick and mortar retailers are hopping on board spending millions in an online presence and promotion you’ve got to believe that it’s a concept and area you at least need to attempt to claim a stake in.

Again – we all know what “Black Friday” is – but would you even have a clue about something called “Cyber Monday” even two years ago?

Heck no! But, it’s not only a term we recognize, it’s a event some of us actually looked forward to during this past Christmas shopping season. Our kids wouldn’t have unwrapped a number of presents Christmas morning if it weren’t for being able to order it over the internet. Likewise, a dual DVD player for the family van now has a brand new carrying case that was ONLY available online.

How many times do you see these terms on retailer web sites?

“Not Found In Stores” or “Online Only”.

E-commerce expands business for retailers, it expands product offerings for consumers, and with ZamZuu it expands the budget for consumers while saving time, money, and getting cash back.

Of course – we can’t forget how it’s going to expand the revenue for site owners of ZamZuu or the parent company, YTB International. Plenty of companies diversify into other areas and expand. Look at Carlson. Not only do they have one of top travel companies in the world, they also own the Country Inn hotel chain, and T.G.I. Friday’s restaurants. The other largest travel retailer in the world is another one of those household names that many equate more to banking than they do travel – American Express.

Yet, Carlson Wagonlit and American Express have battled for the number one position in Travel Weekly’s Power List for years.

And today, YTB International expands into the same type of diversification these two companies have that will add stability and additional revenue to move into the future.

And the best part of it for me personally – that scares the living daylights out of the critics who see YTB as nothing more than a scam. I haven’t read any of the spin and hype about this new launch – and really don’t care to. I simply don’t have large enough hip waders to survive the pile of manure they create. But I’ve seen plenty of evidence and a new resurgence this week because YTB just sneezed again – and the critics caught another cold.

There must be an incredible amount of frustration going on inside the heads of critics right now. They were absolutely certain that 2009 would be the year YTB went away. As the new year and new decade dawns, they’ve been awaken from this dream only to realize that they’ve got to start all over again with more spin, more lies, more hype, and more yelling at people who truly don’t even care to listen to their rhetoric any longer.

Sucks to be them.

Not sure what I’ll be doing for my signature line below – but I’ll most certainly be adding the ZamZuu business to it. I see no reason not to – it’s an opportunity that has grown on me over the last year. No doubt, you’ll still have the same great travel and vacation deals from BandBVacations.com and a Travel Agent with years of experience and training to service you. It IS my first love and why I got involved with YTB when nobody else in the industry gave me the time of day.

But I wouldn’t be very realistic if I thought that ZamZuu and this new E-commerce arm of the company wouldn’t be an easy add on to build and promote.

Last decade YTB powered it’s way into the travel industry and is a household name for many in the travel industry. I like the odds of doing it again with E-commerce with a proven concept, company, and Founders with the name YTB.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

I love this time of year. My creativity seams to flow much better after I’ve done a good round of goal setting.

I’ve done goal setting for years. In 2005 I wrote down “new business”, and two weeks later we got a call about YTB. In 2006 I did a round of goal setting and within minutes of putting down on paper the word “writing”, I got a call about some new thing called a blogging. Two years ago I started our Newsletter, complete with a full “7 Day Quick Start” guide to help team members get up and running. None of these ideas were anything more than a thought that was transferred from my head to a piece of paper and then circled as one of the things I wanted to focus my time on.

I couldn’t tell you if any of these opportunities would have come to me if I didn’t spend time thinking about what I wanted to do in my life. Ever since I was introduced to “The Secret” some years ago, I have found some compelling evidence both from personal experience and from what I’ve read that what the mind can conceive it can achieve.

One of the things I’ve learned over the years is to take “inspired action”. Joe Vitale (as well as many others) tell you to follow your small hunches. You may not know where it will lead, but if you do – you’ll be doing exactly what you suppose to do. I know there are many “Christians” who read this blog, and you call that force God. For others who feel more comfortable with “The Universe”  – you can use that terminology if you want.

Think about this phrase for a minute.

“Ask and you shall receive.”

What kills me is that so many people ask for things like a new car, a million dollars, a new soul mate and then just sit there waiting – and waiting – aaaand waiting.

Then end up complaining that it never happens.

That’s because they forgot about another quote that I know they’ve heard over and over again – but never actually do.

“Faith without works is dead.”

The point here is that when you ask for things like a new car, a million dollars, or a new soul mate and focus your energy thinking about those things, opportunities begin to present themselves to nudge you in that direction. It’s up to you to not only recognize what those opportunities are, but to actually move in that direction. If you do, you’ll find that thought an “inspired step” in the direction you want not only moves you closer to your intended goal, but this simple step turns out to be a thoroughly enjoyable experience.

Why? Because that’s what God (or The Universe) wants you to do!

Look…here’s a recent example of what I’m talking about.

One of the items on my list of goals was an overhaul of our newsletters auto-responder “7 Day Quick Start Guide”. I’ve changed this guide a few times since I first created it two years ago. One of the nice things about auto-responders is that once it’s written it works on auto-pilot from then on. That being said – it can often take a back seat because it’s done and you really don’t have to think about it much longer.

This series however has been in need of an overhaul or some time. With all the changes to YTB since it was first published there were areas that needed to be updated and produced to provide a more timely and effective program.

Thanks to GoodDay@YTB and Andy Cauthen’s Goal Setting Tips that I published here on the blog and also provided in our Newsletter a brand new stream of subscribers have been opting-in to our Newsletter. I see spikes in subscribers from time to time, but this particular spike got me thinking.

“What if all these subscribers could get that new series I want to do from my goals list?”

That one little hunch or thought – prompted me to actually start my overhaul of the series – and as a result my series has been taken to a whole new level. It’s like being in “The Zone”. New ideas – new topics – new documents – a completely new look and feel that I feel really – really good about. The more I dive into this project – the more I know that this is exactly what I should be doing right now.

What I first thought to be a major “chore” and really didn’t want to do because of all the work it entails has completely turned around to be a truly inspiring and moving experience for me.

Why? I took “Inspired Action”. This thought – opportunity – project – whatever you want to call it – was presented at the best possible time for me because without knowing it – I was ready to do it.

But I would have never known unless I followed up on this hunch.

I think back a rainy night in January some five years ago after our introduction to YTB with an Opportunity Meeting. I remember talking with Ronda about this business as we weighed the possibilities and the obstacles that presented itself during our drive home. I had no idea if this business was for real – nor was it a proven leader like it is today.

But that one small voice – a hunch – a gut feeling told me that this was the right place at the right time for me.

Based on that hunch am I a millionaire? No.

Do I live in some mansion sitting beside the water? No

Am I financially independent with no worries or problems? Hardly.

But I DO have a business that’s provided for myself and my family. Not only that,  I’ve probably grown more as a person and as a business man over the last five years than any other time in my life. I also have a closer relationship with family and more friends than I could ever ask for. It’s been one of the most rewarding, most productive, and most enjoyable times of my entire life.

I wouldn’t trade it for anything.

Stop and actually think the next time an idea or thought comes and rattles around in your head. Most of the time our past programming automatically negates it as either too hard or even worse -  impossible.

Kennedy wanted to put a man on the moon before the end of the 1960’s. Was that too hard? Was that impossible?

Just because you set a goal or state an intention of what you want doesn’t mean it’s going to happen. There’s work involved in anything worth while and many times you have to swim out to it instead of just having it was up on shore.

But if you follow your hunches – your gut instinct – not only will it lead you in the right direction – but you’ll have a blast doing it.

Take hold of that thought and use it to take Inspired Action. You’ll never know until you do how enjoyable life can really be.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

In case your wondering…no you didn’t miss some secret National Convention – Funshine – or some special Birthday Bash this week with YTB. With all the news in the past week, you’d think that there should have been something to get everyone together to celebrate what’s been going on.

Think about it…last Friday we release the new Group Cruise Page with Convergentware and posted a 10Q profit. Tuesday, the company hosted another Carnival Sail-a-thon and tied the Facebook phenomenon into the mix for a very cool and creative way to promote the best vacation money could buy.

Then yesterday, the company rolled out a wish list if you will. A small group of enhancements and improvements that those of us out in the field wanted to see to streamline prospecting and provide information in various departments and topics.

To end the week long list of promotions, enhancements and upgrades we come back to a topic that has been on the mind of many for quite some time.

It’s been over a year now since we first heard about YTB contemplating a franchise model. Soon after, California slapped a $25 million lawsuit with claims of some “gigantic pyramid scheme” in with it the day before the 2008 National Convention. I’ve heard rumor that the franchise announcement was nothing more than a “ploy” to stop the impending litigation which also produced a stance from the same clowns that it would never happen. By the time a settlement was reached (something else clowns never said would happen.) the court documentation that came out verified that a franchise model was required in California because in their eyes YTB was operating an on-line travel agency franchise without registering as one.

“Defendants have operated an on-line travel agency franchise without having registered as a franchise with the California Department of Corporations, in violation of California Corporations Code Section 31005 et seq.;”

By the way, I have no knowledge of any other company ever being accused of being both a pyramid scheme AND franchise at the same time – but leave it to California to be the first to do something like this. ;-P

So, we’ve been hearing about YTB implementing a franchise model for quite some time, and for months the home office has been preparing documents, manuals, and registrations for this new development.

Today, it’s time to take one more step towards making franchise a reality.

Starting today, November 13, 2009, there will be a link to a franchise seller disclosure form in your Rep Back Office. All Reps have to do is log in, answer a few questions, and submit the form. Once YTB officially implements franchise next year, (a little more that a month and a half away) we will be ahead of the game. (And yes, I intend on registering.)

The link will only be active for a limited time. And, you won’t want to miss out on your opportunity to be one of the first to officially register as a franchise seller with YTB.

PLEASE NOTE: All Canadian Reps who might sell a franchise in the United States should fill out this form in their Back Office. Once YTB implements the franchise model in the United States, only registered franchise sellers will be able to market the YTB Affiliate opportunity.

One last clarification – you’ll only be able to register for this document from the YTB Marketing side of the business. You will not find it from the Travel Portal. Remember Reps sell Internet Business Centers – and Travel Agents sell travel. They are two separate opportunities and models.

Wait – you already knew that didn’t you? Sorry – as you were.

Actually – log into you back office and get yourself registered…

Nice job, once again YTB! Thanks for all the info and opportunity to show folks that you’re not only still around, but have plans to be around for a long – long time. It’s been an awesome week.

Got to run…there’s a newsletter to produce with a ton of new content.

C-ya!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

I’ve mentioned this a time or two before on the internet, but I’m not sure if I’ve ever written about it here on this blog. When a client comes to me with a request for a cruise, the very first place that I look is on our Groups Page to see if anyone has something that would fit.

The search for a Group that matches a clients request just became a piece of cake with YTB’s new Group Search Upgrade on the YTB Booking Engine. It also enables your customers to book your group without having to search through all of the groups. (Over 500 at any given time!) You can now search by ship, by name of group, destination or date.

How cool is that?

The new group page comes via Convergentware, an upgrade that YTB purchased last year that I really like. The technology platform is extremely versatile and easy to use from an end user prospective. It’s also easy to use from a Travel Agent perspective. Set up a client with a user name and password, create the itinerary, and send them a link to view and book it themselves.

One of the reasons I love groups so much is because the price just can’t be beat. Typically, a group cruise is going to be $50 less per person than anything else a client can find on thier own. I’ve had some challenge me on this, but quickly shut them up when they realize they never added port charges or taxes (and sometimes gratuities) to the total price.

In all the years I’ve been doing this, a group rate has never been beat. (And if anyone else tells you differently, just smile – tell them “Thanks for sharing” – and move on. They’re not worth the time.)

A couple other cool changes you need to be aware of with the new upgrade that I like. As a site owner, you have the ability to have a public or private group. A private group will be assigned a special code that will be needed in order to view the group. If you want to reserve the space for just family, or a class reunion, you can now do that.

Also added is the ability to reserve as few as 8 cabins to start. If you need more, all the better. In that past, a group required 20 cabins to get yourself listed on the groups page. (One of the reasons the price was so attractive.) Convergentware also makes it easier for the Home Office to set up, so they’ve lowered the minimum requirement to get your group listed on the page.

To show you how easy it is to use this puppy – let’s say you’re looking at the new Carnival Dream. Simply pull up the new Groups Page from any YTB website (preferably mine) and select “Ship Name” for the pull down menu in the box. From there you can select the “Carnival Dream” and click the “Find It” button. Up comes two pages of group cruises ready for you to book at the special group rate on the Carnival Dream. You can do the same for length, date, region..you name it.

A couple things you need to keep in mind when looking at this pricing. Pricing is not only based on double occupancy (meaning it includes both berths in the cabin) but also includes port charges and taxes. Most but not all, also include the gratuities for the length of the cruise as well in the unit price that you’ll see. Most clients will realize the value you provided them when they compare apples to apples with any other Agency or Online Booking Engine they do a price comparison with. (Some clients, and all critics however, will need some help with this.) It should also be noted that most of these groups will only require a $25 deposit (per person) at the time of booking to reserve the space. This provides some additional time for them to budget for the deposit and the final payment due around 60 days before sailing. (Most really like this option.)

I’m really jazzed about this new upgrade. My job just got A LOT easier for those clients who look to me for a great cruise value. If you’re serious about making some decent money selling travel, cruises are an area you need to specialize in. All you really need is one 7 day cruise booking to break even per quarter, and when you add just one group per year – that my friends is gravy!

Thanks YTB!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?

I have to admit that shopYTB has not been a real high priority on my radar since it was introduced last January during Coach’s Birthday Bash. Don’t get me wrong, I like the idea and the concept – but my first love with YTB is travel. (It’s why I got into this business in the first place.)

Back then shopYTB was known as Aisle19 and as YTB often does, it looked at what we had and made it better. If you’ve been with YTB for any length of time, you’ve seen several website upgrades, product upgrades with new suppliers and travel vendors, and course upgrades such as First Class and RPM. That’s what YTB does. If there’s any question that YTB isn’t ground breaking or innovative, just take a look at Travel Weekly’s Power List and try to find another Travel MLM other than YTB since MLM’s first appeared on the scene in the mid 1990’s. (The vast majority of Travel MLM’s couldn’t even survive let alone appear on a list with other Brick and Mortar and Online Travel Companies.)

Back at the Convention, YTB renamed and re-wrapped the old Aisle19 and introduced shopYTB. By doing so, the company had better tracking and control of commissions and stores they wanted to do business with.

It didn’t take long for YTB to start adding new stores to this new package. Since Convention, not only has the IT Department been able to attach all the old stores from Aisle 19 under the shopYTB umbrella, but have added 100 new stores for a current total of 700 stores that offer the ease of shopping from home, and offer members cash back for doing so.

And the cost of signing up as a member? Not a single penny.

Yep, it’s still free to become a member of shopYTB.

I’ve heard YTB’s new Chairman of the Board state several times that one of the things he’s proudest of is that YTB doesn’t sell something like Carnival – something like Holiday Inn – or something like Avis Rental Cars – private branding it with some label and then selling it for 40% more for the “privilege” of purchasing it through some network of friends. It IS Carnival, Holiday Inn and Avis – all for a competitive price.

It’s the same for shopYTB -but better. It’s still the same store (or website if you will) but because you’ve entered through shopYTB instead of hitting the site directly you save money in the form of cash back.

Macy’s, Target, Best Buy, Wal-Mart, Barnes and Noble, Lens Crafters, Old Navy, Sears…

You beginning to get the idea?

In addition, shopYTB is a good place to find those special deals, kind of like the Sunday paper, but every day. When I logged in this morning I found an offer from for 60% off Restaurant.com certificates on the front page. Barnes and Noble offers “The Deal of the Day” on books, music to movies. Another offer from Target includes free shipping with orders over $50.00. It’s a great place to start your shopping experience to save money.

The newest list of stores recently added include The Home Depot, eCampus.com, 123Inkjets, MacMall, Bass Pro Shops, Banana Republic, and InkPlusToner.com. (And we just bought a new exterior door for our back patio that I could have saved money on!)

I guess I’ve been purchasing online for so long now that the allure of shopping on the Internet has worn off. Been doing it for years. Now that I can get cash back for doing what I already do – there’s a new incentive and perk for this old dog.

If you like saving money and like deals (Who doesn’t?!) than you owe it to yourself to at least check out shopYTB as a legitimate way to save. It’s easy to use, connects directly with the online sites you already purchase with, provides immediate discounts and savings, and offers cash back when you do.

To me…it’s common sense.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Learn How To Become A Travel Agent

Book Your Travel & Vacations With

Do You ZamZuu?