If you keep up with YTB News, you’ve probably seen the plethora of posts highlighting a press release concerning YTB Travel Network and their new alliance with Sixth Scott. Those who were at Convention this summer heard about what was coming down the pike from YTB Travel Network. As it turns out, the key players for Sixth Scott were also at the Convention to check out the company structure, the numbers, the Founders and the culture they’ve created with thousands of RTA’s and Representatives all in one place.

As with any true business mind who takes the opportunity to really look closely at what YTB has – they liked what they saw. A distribution channel that only pays when that channel produces. With YTB’s incredible size and enthusiasm about travel, they didn’t just like what they saw – they loved it. For Sixth Scott, it was a very smart and strategic business move that will help expand their influence and objectives in the travel industry.

For long time Travel Agents in YTB like me, it puts me right back where I was prior to 2007, but with one major difference. I have years of experience under my belt not only selling travel, but in marketing that will benefit me and my travel business greatly.

You’ll always find a group of clowns in any industry who don’t have the proper tools and skill set to handle change or a new competitor. Because they can’t handle this change or increased competition, they end up making a lot of noise and do cause a disturbance with all sorts of shenanigans and stunts to distract the average onlooker. The problem with that type of hype and slandering is that it’s based on pure emotion instead of fact and logic. People can and do say all sorts of crazy things and make outrageous claims and predictions that you’ll find on the Internet.

I can assure you, these type of arrogant pin heads will not be happy with this new partnership enabling a Travel Agent such as myself access to all the product, benefits, and accreditation they have in the industry.

What they want is nothing short of pure annihilation.

On the other side of the coin, we have smart, savvy business minds in the travel industry that understand the power of a large sales force. Companies like Carnival Corporation, Pleasant Holidays, and Sandals resorts. Industry publication like Travel Weekly who has listed YTB Travel Network as a Top 50 travel company the last five years. Leading industry trainers like Marc Mancini who created our e-campus program for us several years ago and the late Phil Davidoff, a former ASTA President who offered support and training to our organization before his passing. Business owners like Debbie Maier and Mailpound who created a fantastic opportunity in marketing travel to our clients after visiting a Red Carpet several years ago. Debbie was completely blown away by our enthusiasm and our passion for travel. And of course we can’t forget Vicki Freed while she was with Carnival who participated in CLIA’s largest on sight training that industry accreditation had ever seen.

Both Vicki and CLIA were once again blown away by YTB’s enthusiasm and passion for travel.

It’s a shame that in every instance above, those who took a stance to support and help YTB Travel Network, were promptly slandered and attempts to shame them into submission was the order of the day by a bunch of overzealous Anti-MLM zealots who couldn’t handle an opposing view or perspective.

Makes me wonder if this new entity Sixth Scott who will now handle our travel bookings and travel support knows this and that’s why I can’t find any information about them?

I have to admit here that I’ve not had time to properly research this Sixth Scott company. An initial search on the Internet and a couple of phone calls turned up virtually nothing about this LLC. Maybe – just maybe, this could be done on purpose? An LLC is easy to form. It’s not out of the realm of possibility that these guys want to focus on expanding business, and not get mixed up with a bunch of crazed lunatics who I can assure you will have the spare time and most certainly spend the energy and resources to get to the bottom of who these folks are.

I however have a number of businesses I need to run – and frankly don’t have the time.

I’m willing to bet however – the overzealous crowd will make it a top priority because it produces a fear that YTB Travel Network and guys like me will continue to sell travel to the general public.

I’m also looking at the fact that this move is like all the slandering and brain washing that’s been done for the last four years has been completely washed away. We’re right back to where we were prior to the fall of 2007 when YTB Travel was taking the industry by storm with all the perks and vendors they’ve always had.

For those of us in YTB, this new partnership will have plenty. It will completely separate the marketing program we have from the travel program – enabling our marketing arm to focus on marketing (what it does best), and leaving the travel aspect of the business to industry veterans and experts.

Along with a sleek new look to the web site, with all the bells and whistles including group access, we’ll gain access to even more travel vendors including all the major cruise lines, tour operators, hotels, airlines and charter organizations, and best in class package deals at higher commission percentages.

We’ll also have a new specialized, in-depth training, that can show you exactly how to be successful – even if your new or have limited experience in the travel industry. The new entity will also help market your business, when to sell what, how to use CRM and client data, as well as sales techniques to create a more profitable business.

Industry perks will also be back in full force with IATAN accreditation just like before. (As always, reserved for those who actually earn it.) Access to FAM trips, inaugural cruises, and ship positioning cruises where available are all a possibility. A new A-list program will also be introduced in the near future for those Travel Agents who produce the travel required.

Yep, there’s no question this is great news for someone like me who loves travel and loves to promote travel and gets paid for doing just that. All the handcuffs and limitations the industry attempted to saddle me with because they can’t comprehend or get past the word “recruit” has now been washed away. As with any position or opinion, there will always be a different side. Thing is, I adapted and survived because like Sixth Scott – I understand good, basic business concepts.

That my friends is something that you can’t shame into submission, can’t slander with false claims and outrageous predictions, and can’t destroy simply because you’re too stubborn or too stupid to realize a legitimate, long term business model.

Consider this a reset – a way to go back to the future and show the entire industry how good and dominant a travel company can be.

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UPDATE: It’s a miracle!! The witch is not dead. Actually – I think the proper word right now would be “irritated”. (By yours truly.) Within two hours of posting this – our boy John pulled up a month and a half old rant he never bothered to publish to save face. (Hell, even my wife warned me that what would happen.)

Not too upset. He’s supplied some of the best content and some really great laughs over the years. Based on his history, and the outdated rant, I see no evidence that will change.

~~~

Honestly, I never thought this day would come. I’ve run into my share of zealots and cynics over the years, but have never seen the likes of anyone so obsessed and disturbed as the “Coach” of the Anti-MLM Travel crowd. By default, anyone in YTB would know that person to be John W. Frenaye. One of the most arrogant, confused, and condescending dolts I’ve ever witnessed during my tenure with YTB.

I first caught a glimpse of John’s irritation with YTB back in 2007 with an article he wrote using MSNBC as his platform. It was his last article for MSNBC. You can only imagine how unamused the editors of MSNBC were with anyone “double dog daring” folks like John did for that soap box article. His last rant on MSNBC however was only the beginning of the type of outlandish and eccentric stunts pulled over the next 3 to 4 years of a one man battle to rid the industry of Travel MLM’s.

A few short months later John showed up as a commenter on our blog in an apparent attempt to educate me on his “issues” with Travel MLM’s. I still remember the coy attitude and the intimidation tactic – as if he had it all figured out. It was to become a trademark of the almighty Frenaye. At the time however, I did see John as both a challenge and an opportunity to correct not just misconceptions and misrepresentations the industry had about MLM – but bold face lies about our people our Founders, and our company.

I’ll always give anyone the benefit of the doubt. Call it an asset or a fault, but I did befriend John because I did agree with a few minor points and issues that needed to be cleaned up in our industry. One of those issues being a love of travel and service to others. Perks in our industry known as FAM’s are a privilege and a tool to sell more travel to paying customers – not a right simply because you call yourself a “Travel Agent”. MLM is a business, not some discount program or get rich quick scheme.

And that’s how our discussions began.

When it was my turn to clear the air that nobody actually paid for the opportunity to recruit others, or that gross travel sales were actually 4 to 5 times the amount of travel website sales – that’s where we ran into problems. See, John, like so many other zealots who think they’re the bees knees find it difficult to communicate, learn, and educate themselves to find a resolution. I suppose the reason for this is that if they actually did – there wouldn’t even be an issue. Zealots need controversy in order to maintain their charade.

I don’t know if you’ve ever seen the movie Network. It’s a 1976 film that takes a cynical look at TV networks exploits that stars a very deranged ex-TV anchor. The film has one very famous quote that I’m sure you’ve heard of: “I’m mad as hell, and I’m not going to take it anymore.“

That’s John Frenaye in a nutshell. What John saw in YTB at the time, was the biggest – baddest Travel MLM out there. Remember, nobody was able to do what YTB did – they all folded before YTB Travel came along. Sure, other Travel MLM’s were a nuisance and frustrating – but since they were so short lived – they weren’t any real threat.

YTB was a different animal all together – it had legitimacy attached to it. Carnival Pinnacle Awards and listings smack dab in the middle of Travel Weekly’s Power List aren’t something Travel MLM’s are even capable of doing in the eyes of an anti-MLM zealot. And because YTB was morphing into a host agency powerhouse, the only thing John could do was go on a rampage for the next couple of years, finding (or fabricating) any issue he could dream up to shame YTB into submission.

I can’t complain too much because he gave me some fabulous content to show how you should never just walk – but run from zealots like John if you want anything close to sanity or the truth.

Some of my favorites include:

• An amended Class Action suit John dubbed was “powerful” yet was thrown out of court just days later for being “redundant, immaterial, impertinent, or scandalous matter”. (Boy – does that shoe fit huh?!)
• The claims that Candi May couldn’t possibly be a legitimate Travel Agent, or had been courted by Carlson Wagonlit only to find YTB as a better alternative.
• When CLIA slapped John with his hands in the cookie jar over claims that CLIA was playing favorites with YTB and not abiding by the rules set for all agencies.
• The church parsonage which Coach Tomer and Chris donated to a church – which John conveniently spinned into a “lease”. (The idiot even provided the court documents himself to show it was a legitimate donation.)
• The perfect “Gotcha” turned sour. An outdated 32 year old law in Rhode Island which John dug up that required all Agents to be bonded. That is, until John brought attention to it – and instead of enforcing it, Rhode Island repealed the outdated law.
• And of course we can’t forget John’s hopes and the dreams that were dashed in both California and Illinois shutting YTB down and ending our existence all together.

I’ve lost count how many times we were warned that Coach, Scott, and Kim would ride off into the sunset. The warnings of bankruptcy. How the stock was being manipulated. And the ultimate dream – how YTB would get out of the travel industry all together.

Aside from being proven wrong and outed for outlandish and false claims so many times over the years – probably the straw that broke this dolts back was the revelation that John really wasn’t the saint he claimed to be was made public.

Look – nobody’s perfect and we all make mistakes. Lord knows I’ve made my share in my lifetime and so has YTB. The key difference between someone like me and a company like YTB is that we can at least acknowledge we’re not perfect and either make amends and/or correct the mistake.

And it’s that type of acceptance and humility that enables me to keep writing here and YTB to keep selling travel during events like we had last night with Sandals.

John, on the other hand has apparently moved on. While his charade and escapades will be documented on the Internet forever, like the comments section that he was once so proud of haven’t been updated in almost a month. Best I can tell, he’s found another hobby with yet another startup and another site called Eye On Annapolis. It has nothing to do with travel or MLM’s thank goodness. It’s more like a city beat type thing and frankly – I’m pulling for him that it works.

I honestly don’t know if John will ever come to terms with the MLM model. A good portion of these types of Zealots never do because emotion often overrides logic and common sense. In that same vein however – logic never changes like emotions do and that’s why MLM and Direct Sales has survived for more than a Century.

Letting go of a three or four year obsession however is a step in the right direction. The daily rants and spinning have finally come to an end for both John and YTB. The end of another chapter in our journey together in an industry I still love and respect – both MLM and travel.

John’s relevance in the travel industry started to erode with his “double dog dare” in 2007. It’s been a very slow and arduous process over the years. I’m not going to speculate his escapades are completely dead like the Wicked Witch of the West (although it’s a fun title) but the further we get away from this type of behavior the better off the travel industry as a whole will be.

It’s a bad mix nobody really needs.

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I have to hand it to the Founders of YTB and the Home Office staff.

Last month, I wrote about our company celebrating it’s 10 year anniversary. When the company was founded, it positioned itself in front of a massive market shift – Online Travel. While some claimed it couldn’t be done via a direct sales model, YTB Travel Network solidified itself as one of the Top 50 Host Agencies in the United States that last four years running.

If you truly study Direct Sales like I do, and have an opportunity to work for an impact company like YTB you understand why this model works. Word of mouth has always been one of the best, most respected forms of advertising there is. If you want to equate it to something outside of Network Marketing – just take a look at Google, Facebook and Twitter. All three are top destinations on the Internet without a lick of traditional advertising to show for any of them. They’re all household names and multi-billion dollar companies today.

Accomplish 100% by word of mouth.

Network Marketing uses the exact same principle. During last year’s Convention, the company announced its “Free Revolution”. Giving away both travel and e-commerce sites to anyone who wants them. Without a lick of advertising, simple word of mouth, the company has attracted one hundred thousand new “Free Agent” recruits who now have their own booking engine and e-commerce web site in only six months’ time.

While YTB Travel Network and Your Travel Biz appeared to have massive growth when it went after the travel industry – one hundred thousand in six months’ time makes that look like a snail’s pace.

So what’s with this massive growth?

There’s a couple of reasons in my opinion.

Probably the biggest factor is seasoning. When we went after (and succeed) in the travel industry – there were those that frankly didn’t like it. (Still don’t like it quite honestly.) And when people don’t like something, they complain. (Whine, whimper, stomp, kick, and cuss in our case.) Many of the stunts that were pulled were frantically thrown out there to either slow the company’s growth or completely shut the company down are well documented on this site.

Yes, it may have been a nuisance, and did slow the company down for a while. Like any good company with a solid business model however, all the attention made the company stronger. We’re more creative, more steadfast, and more diversified than ever before.

That’s a powerful combination. If you couldn’t beat us then, you certainly don’t have a prayer now.

So what’s next for the company? You may have heard rumblings of something called a Z-Kit. The Z-Kit is the type of product everyone can see, feel, and touch – no matter who you are.

I’ve never really understood how companies like Nexion, Coral Sands, TravelQuest and the like can all charge startup and monthly fees for their “product” (AKA: Agency) while at the same time there are those that simply won’t put YTB Travel Network into that same category. It’s not like I can tell the IRS that the commissions reported on my 1099 aren’t real or not from the same suppliers they have. (Although I thought about it this week when my 1099 for travel sales came in.)

I know that the excuse will be what’s it’s always been – “it’s a recruiting game”. Unfortunately, nobody’s ever paid for the opportunity to recruit in this company. Payment has always been for the same product these other agencies charge for. A booking engine and vehicle to assist them in selling travel products and services. Sure, I’ve made money selling booking engines. If I sell it, I should get paid. Nexion, Coral Sands and TravelQuest all get paid – so why I shouldn’t is an argument that has been lost for a long time from the holes I’ve found in that bucket of hog wash.

So the company has come up with a “product” everyone can see and touch called the Z-Kit.

This Z-Kit can be used as an incredible foundation. People will be doing more than just trying these products out. They’ll be creating a personal product testimonial from an assortment of products they really like. Just like travel, you become a product of the product – simple right? I did it with cruises years ago and trust me – when you think a cruise is the best vacation money can buy, it’s easy to talk about and easier to sell.

Introducing potential Free Agents about the business becomes even easier. Drawing on their own experience with the products not only gives them confidence, but it also allows Free Agents to get excited just as the Broker is about their new free business.

Plus, Brokers receive rebates to distribute as they like. These make the perfect “Grand Opening” gift to new Free Agents, or they could even use them as prizes when hosting a home party for their business. Not only will this encourage Free Agents to purchase Featured Store products, but it will also help them to see the value of the great new business they received.

To kick things off, the company is hosting a ZamZuu Sales Extravaganza tonight to lay it all out for anyone interested. The webinar will provide all the updates and first-hand information you could ask for. Founders Coach and Scott Tomer will be live on ZamZuuTV.biz from 9 p.m. until midnight Central to talk about this new tool and how to use it.

And why should you listen to guys like Coach and Scott. Well, they’re successful for one. Before YTB, they spent decades with a company now known as Primerica. They also managed to guide this company (YTB International, Inc.) through some very turbulent economic times and come out more resolved and more diversified than ever before.

Oh, and they did what nobody prior to them did before. They successfully broke into the Travel Industry when no other model of this type was able to do it before. These are two very smart, very savvy, and very successful guys.

The choice is yours – and it doesn’t have to be about travel. It could be one of hundreds of products and services. All you have to do is take a look and if you find something that interests you, go for it.

Hope to see you tonight on ZamZuuTV.biz.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

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One of my favorite people in the whole world is T. Harv Ecker. His book “Secrets of the Millionaire Mind ” changed my whole perspective and financial thermostat surrounding life and money.

One of his creeds I live by to this day is: “Don’t believe a word I say – unless you can verify it on your own to be true.”

Harv is launching a brand-new 3-part Teleseminar/Webcast series called “Your Turning Point to Financial Freedom.”

And I am inviting you – your friends, family and colleagues to be a part of any or all sessions free of charge. Personally, I urge you to stick with the entire series. (Why not, it’s complimentary – and that’s hard to beat!)

In this Teleseminar, you’ll learn the 3 key strategies to creating your financial freedom in any economy.

You’ll become even more successful and watch your earnings and bank account soar.

And you’ll avoid the “feast or famine” cycle that millions of people go through.

Here’s what’s in store for you and your referrals at these life-changing sessions ….

======================================
Session #1: How to Create Financial Freedom
====================================

One of Harv’s students once asked him, “I wish I had enough money so I didn’t have to work anymore.”

“And, how much money would it take?” He asked him.

As with most people, he couldn’t say.

Listen: the key to financial freedom is to have enough money that you don’t have to work anymore if you don’t want to. Then you have the freedom to do only what you want.

The “Freedom Number” is the exact amount of money you need never to have to work again — and in this session, we show you how to calculate YOUR Freedom Number down to the penny!

Once you know your Freedom Number, your wealth-building efforts can focus on that goal. Make sense?

To register for this free Teleseminar/Webcast, click here now:
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=============================
Session #2: The 98% Mistake
============================

In this Teleseminar/Webcast, you’ll learn how to avoid the one mistake that 98% of people make in managing their money.

You’ll discover key strategies that flatten out the personal boom and bust cycles so many folks go through … and in this economy, it’s more bust than boom!

You’ll master the money rule of rich and successful people. And you’ll learn how to create a steady plan and follow it all the way to financial freedom.

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========================
Session #3: Success with Balance
========================

In our third Teleseminar/Webcast, you will learn:

• A new definition of success and how to define success for yourself.
• How to create wealth with balance in all areas of your life.
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Registering for “Success with Balance” is easy and free:

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This is for you AND the people you care about.

Not only can this series make a major difference in your life, it can do the same for your friends and colleagues too.

Getting trusted information that can alleviate your financial struggle and help you and those you care about get ahead has never been easier.

** It takes almost none of your time – each session is just 45 minutes.

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** It’s absolutely free of charge.

Take the first step and start doing something to help you – and your friends – achieve greater prosperity and abundance.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

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Here we are again – yet another upgrade and more product enhancements for the YTB and ZamZuu Representative. I’ve said it before and I’ll say it again – I absolutely love how this company listens and responds to the needs and desires of the field. Most companies that I’ve worked for in the past – and you’ve probably experienced it too – make changes and decisions without any care or concern to what YOU actually need or want to make your job easier or more attractive.

Most companies act more like a Dictatorship that strike down new initiatives and changes without any concern or care for field input. It’s refreshing to see a company that actually sends out surveys asking for input. Based on a majority rule – changes are then made and implemented that benefit the majority who voted for the change.

They call that a Democracy.

One other aspect that I’ve come to appreciate over the years is how our Founders and Executives aren’t “know-it-alls”. You know the type I’m talking about – the ones who have an answer for everything under the sun. They’re experts in every area you can imagine. Heaven forbid if you don’t agree with their perspective or decision. You’ll be condemned in an attempt to make you feel stupid and insignificant. Let’s face it, our Founders are incredible marketers and recruiters – but they never had any illusions that they possess a better skill set or temperament than someone like Robert Van Patten when it comes to the day to day operations of a publicly traded company.

As I write this piece, I’ve yet to see the working model of our new sites and enhancements that should be up and running later today. I did get an advanced copy of what I can expect when the upgrade is complete. Some of the upgrades are minor changes and tweaks that have been missing since the initial launch of ZamZuu back in January, while others streamline both the free shopping experience for customers and the sign-up process for those that want to capture the growing trend of online shopping as a business owner.

It’s a whole new look for the ZamZuu Marketing sites, the new media center that includes the ZamZuu Revolution webcasts that are readily available and on demand right from the new homepage. There’s also a private media center in the Rep Back Office containing important information and presentations for the marketing business.

The company has also made the recruiting process better, with a sign-up process that’s a bit more familiar to what they experience in a retail environment. The information form is all in one step as many retail stores are doing these days. The prospect’s email address will also be their user name, making it more convenient and a quicker process. The process will auto-populate their marketing site URL. After finding an available domain name they’d like to purchase from a register like GoDaddy, the user ID can be changed at any time from their Business Center or by calling into ZamZuu Support.

Demographic information will also be asked during the process (which is completely optional) and by doing so, it will provide a better experience for the Representative with targeted campaigns such as local events and trainings that are happening in their particular neck of the woods.

The Associate Registration process is exactly the same, minus the payment information. For those in California, the sign-up process also works the same, minus any place for payment information until after the 14 day waiting period has expired. Instead, California prospects will see a confirmation message explaining the next 14 days.

Speaking of California, unfortunately I have to cut ALL of our enhancement short here and save it for another day. It’s not that I don’t want to or don’t have the time. The problem resides with a small group of individuals who must have struck a deal with California called “Narc That Blogger”. You see both these individuals and California don’t believe you have the capability or the intelligence of understanding that there are two separate income opportunities. They believe that explaining both at the same time will not only confuse you but it’s somehow unfair to provide another income stream with products that are attached to the business you’re actually selling.

Truth is – our model not only confused the snot out of them, but makes them extremely uncomfortable. And because of the fear and discomfort it produces, they become childish tattle tails who want to see me punished for speaking my mind with views and a position that does not match their limiting beliefs.

It’s not that they come after me personally – they go after the Home Office with some letter or call about a rouge blogger who’s trying to recruit the world into a gigantic pyramid scheme.

However, if you’ve already figured out that this is a viable business and happen to own a site that’s been enhanced, feel free to sign up for our free newsletter. There I can explain both sides to you this weekend, not because you’ve proven to be more intelligent, but because there’s no chance of me “recruiting” you.

Dumb and cumbersome I know. But like you, I’ve come to enjoy my business and don’t want to put our company in jeopardy regardless of how ignorant and childish others can be.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

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Most all of you have read my tribute to Andy Cauthen. I’ve personally spoken with him and he’s adjusting to the drastic change from corn fields to cement and tall buildings. In my tribute, I mentioned that the only explanation critics would get was a Press Release to gnaw on that really won’t say much other than we’re sad to see Andy go, but wish him well in his future endeavors.

Something you need to understand about critics: they always have to be right. That’s why they have the last word – and they never let anything go.

My comment about critics only deserving a Press Release was actually perceived as a challenge by the ring leader of this group. Probably because they also have another obsession over trying to prove me wrong. Andy was in fact contacted during his last week of employment for an “interview” to answer some questions. Andy being Andy obviously agreed at first because he’s a professional and sincerely wanted our field to understand and look at his move in a positive light.

After careful thought and some time reading on this critics blog, it became apparent that any type of fair or balanced interview wasn’t likely by this individual. What he saw were half-truths, blatant misrepresentations, and some flat out lies about our company that made him extremely uncomfortable about his decision and interview. So Andy, very politely, and respectfully declined his interview with our head critic.

The word “No” isn’t a word critics like to hear. They’re like children, and “no” doesn’t actually mean “no” – it means go ask another parent. So our interviewer went on to another prospect at the home office for this “interview” about YTB.

Again, he was turned down. But this time he was told more truthfully that his past “reliable sources” for inside information have never been accurate and they [YTB] do not feel that their answers as written would be quoted completely or fairly…but rather changed to meet his own agenda. It was also decided that based on his trademark infringing and deliberately misleading “Zam Zuu” Facebook fan page (which by the way is finally gone thanks to Legal and a Cease and Desist) he could not be trusted to objectively report on any news or opinions about YTB in a fair and unbiased manner.

If that sounds harsh or stern, it is. I can’t tell you how many times something I’ve actually written here has been twisted to meet this individuals “agenda”. (After three years, I’d need more than my entire family’s fingers and toes to count.) The man is extremely gifted at taking words and comments and twisting them to mean something completely different.

So, since he can’t seem to find anyone to answer for him, he’ll do what he’s always done. Take all these rumors and beliefs, and publish them as questions as a public display of humiliation, and an “oh my, what’s wrong with YTB now?” While a handful of followers cheers him on thinking that nobody has answers concerning what they sadly believe as the truth.

Problem is, and I think you’ll clearly see this, these questions aren’t really questions. Better stated, they’re accusations that he’s asking the company to defend. That’s the critic’s way. Most of what you’ll see has no documentation or evidence to support the statements. Because its critics we’re dealing with, nobody needs supporting documentation.

Well, I’ll let you decide, because I got a copy of the questions.

For fun, I decided to answer as many as I could. Some as you’ll see couldn’t be answered because they don’t actually exist. Pay particular attention to the way each question is worded and you’ll quickly see why the home office thinks this guy is a joke. By the way; that’s how this should be consumed, with amusement, not anger or resentment. Part of our critics problem is that their anger consumes them and they can’t think logically or rationally. Seen it time and time again and it turns a complete fabrication into an emotional outburst that has no rhyme or reason.

So if you’re angry about this guy’s obsession over YTB, and his constant ridicule with every aspect of our company and our people, just move on to something else. This won’t help. If you understand like I do that this is nothing more than a fishing expedition and a desperate attempt for more drama to occupy his time and energy, by all means, read on!

Q: Over the last month, YTB has lost the CFO, the Master Distributor, the President and COO, and the SVP of Training and International Expansion. Is Bob Van Patten handling ALL of these tasks now?

I admire how much you think of Mr. VanPatten. From what I here, he is the single biggest reason you still have something to write about on your blog. He’s managed to keep YTB alive long after all of the critic’s predictions of impending doom. Bob VanPatten is the CEO of YTB International. As CEO he administrates, and puts the best people qualified in the positions needed. As you well know, the only position Mr. VanPatten has taken a close eye on is that of our former CFO. His background and experience dictates he is well suited for that position. (Not to mention our last two financial statements with him as CEO which have shown profits.)

In case you have not heard, Coach Tomer is our new Master Distributor. (I wrote about it here.) It’s a position he thrives in and is well suited for in my opinion. The field also gets to see much more of him now. I can’t think of a better “recruiter”.

Furthermore, as an outsider, I don’t expect you to know that the position of SVP of Training was furloughed several months back by the company. (We’ll address this “furlough” again for you a little further down.) The SVP position in question was vacant due to Mr. VanPatten making that choice, not the other way around.

Q: What has this done for the morale of the home office? The field?

For someone who trolls each and every Facebook page, blog, and forum that YTB has, you know exactly what it’s done. We adapt, we move on, and we move forward. We focus on things we can control and stay positive about. If you need proof here’s a thread from this past weekend I’m sure you saw. (It would make a great screen capture for your next blog post!)

Based on those comments, I’d say moral is mighty high right now, wouldn’t you? The same weekend Andy left too.

Q: YTB is continuing to lose about 100 RTA/TSO’s per day. What do you feel can be done to stop that?

Aside from getting a gag order prohibiting you and the handful of Zeolots from throwing mud and trash out there without any documentation or regard for the truth, I don’t know if there’s anything that can be done. I will say that much of your trash has been cleaned up thanks to the court system and because YTB is still around. People are starting to realize just how absurd some of your speculation and comments really are. As a result, it appears that a number of those “loses” are re-engaging in the company once again.

We call it F.E.A.R. which stands for False Evidence Appearing Real.

Q: I understand you are actively trying to sell the HQ building. What are the plans when it is sold? Where will YTB/Zam Zuu move? Certainly for a technology company, you don’t need that type of space. With Coach out of the Riverhouse now, are you planning to move to FL?

You understand? How do you “understand” without any documentation to support what you’re asking? Truth is, it’s nothing more than exploring some options.

So let’s turn this around and assume you’re right about the sale of the Home Office. My question for you would be – how will the sale of the home office advance your desire to see YTB killed off? A large influx of cash from this asset, along with the 56 acres the company also owns outright, would be a serious blow to someone like you who would like to see the company suffocate. It could be a real game changer. As you’ve said – as a technology company we don’t need this type of space and we could certainly use that “cash” to speed things up and moving in the right direction.

Think of it as “blog security”. ;-P

Q: By all measures, Zam Zuu seems like it was thrown together in a matter of days. Domains bought at the last minute for short durations. Lack of foresight in securing social networking URLS, etc. Do you feel Zam Zuu is in it for the long haul?

Read this article and then this article and note the dates they were published. Then help all of us undertand how you can measure that time span in “days”? I understand that a year consists of 365 “days”, but nobody uses “365 days” and “thrown together” in the same sentence without looking ridiculous.

You can also read this article and it will all come together for you very nicely. It should put to rest this absurd notion that the company didn’t think this through. And by the way, a company initially named “Cadabra” (as in “abracadabra”) was reluctantly changed at the last minute back in 1994. Do a little research on Amazon.com, and you’ll find what they did worked out just fine.

ZamZuu was a result of a years’ worth of testing, study, and a realization that we had another market shift. Kind of like travel was for us, and you saw what this company did with that. And regardless of any comments to the contrary, you did take notice. It scared the daylights out of you. You post and dribble about this company incessantly because of it.

Q: What sets Zam Zuu apart from any of the other online cash back “malls”? Even some of your stores are offering better cash back deals directly. IE: Last week, Best Buy had a 25% cash back program, while Zam Zuu was at 1.5%.

And just where is that 20% now?

Gone.

ZamZuu offers it’s Best Buy 1.5% all year long. (Sorry, that’s 365 “days” for you.) Furthermore, you’re assuming that by accessing BestBuy.com through our ZamZuu portal customers won’t have access to the special 20%? You’re assuming incorrectly if that’s the case. There is nothing that prohibits a ZamZuu customer from seeing or receiving that 20%.

Oh…and one other thing. I just checked my Best Buy e-mail folder, I can’t find this deal from them. Care to provide this “offer” just to keep things documented? Thanks!

Q: How do you explain to the field the incredible departure of directors and the change in the compensation plan? This plan was marketed as “copyrighted and on file with every Attorney General in the US and cannot ever be changed.” I think several departed directors might have a different opinion.

It’s no secret that YTB has assembled some of the best recruiters the industry has ever seen. They had a key role in YTB’s dramatic rise to the top and HUGE contributor to the insensate hammering by critics who fear recruiting and large sums of money like you. With the lawsuits, it became open season for other companies to recruit these leaders and bring them over to their teams. A huge feather in their cap snagging a YTB Director for sure. I can’t think of one Director who wasn’t bought off in some regard by money or position to make the switch.

While it’s sad to see some of these people go, I can’t blame them for taking some very attractive and lucrative offers. They’re tough to turn down when the offers grow in size and frequency.

Yes, the compensation plan has been increased and enhanced several times through my tenure with YTB. I would also speculate that you are correct that even the departed Directors would consider overrides on more products and higher commission splits on travel a plus. It’s never diminished in any form or fashion from the day I started.

Q: Can you comment or are you aware of the pending investigation by the Dept. of Justice?

Really? Which division? Antitrust? Civil Rights? Natural Resources? National Security? Or maybe Tax? Tell you what. When this “pending” turns into a “real” investigation and you have something more than just a rumor from one of your buds who heard it from another bud, we’ll discuss it then. For now, we’re limiting the questions and discussion to things that actually exist. Not some rumor or fantasy that gets you all excited and seething.

I know you’ve got finger and toes crossed that it’s true, but you also thought California was going to be your savior shutting YTB down, and look how that turned out.

Q: Are you finding it difficult to keep the momentum going? Since the settlement, the recruiting has been hemorrhaging.

Since the settlement, the hemorrhaging has actually stopped. You even wrote about it during the last quarterly report. Don’t revert back to something you admitted isn’t accurate. California was going to shut the company down, and when that didn’t happen people popped their heads out of their boom shelters and found that the scare you created was nothing more than a false alarm.

I’m happy to report that due to the launch of ZamZuu and the clarification from YTB Travel Network President Kim Sorensen, momentum isn’t a problem. By the time you find evidence of that in the quarterly reports, it may be too late for you to spin it another way however. (I certainly hope so.)

Q: Looking to the future (be that 5 days or 5 decades), how do you describe YTB? I know for years the focus has been on Travel and the mantra was “we’re a travel company”. I think that focus has changed. What kind of company will YTB be in the future?

Truth be told, you’ve never considered YTB a travel company, only a recruiting company. It doesn’t matter if it’s 5 days or 5 decades, your “thinking” is the only thing that won’t change in that regard. Nothing YTB ever does as a travel company is ever good enough for you. You’ve been harping about the Travel Weekly Power List for the last three years, but have never once even considered resolving your issue with them. Why not? What are you afraid of? Do you or don’t you want an answer?

Most likely, you don’t. Because it’s not about answers, it’s about questions. The more questions, the more chaos. The more chaos the more drama for you and your pals to stir up the pot.

Case in point, you were on the YTB Travel webcast last Sunday night and were given answers first hand from Kim. You heard about our plans and where we intend to be as a Host Agency. Do you expect us to answer any differently for you simply because of your inability to listen and actually learn like the rest of us?

Stop asking questions that you already have answers for. I know you don’t like the answers, but good grief, grow up and accept that we’re not going to change because you think we should. You’re not that important and there’s no amount of bitching that’s going to change that.

Q: Are you planning on hanging around?

Hanging isn’t word that resembles someone who is passionate and motivated. Too many people just “hang around” and that’s why we see the poor income disclosure statements that you like to slobber all over. So in that regard, no, I won’t hang around. I do however have a strong desire to continue to learn and grow with this company. I feel it’s an important aspect of success.

Q: With the cruise industry’s Wave Season in the beginning of the year; what was the rationale behind terminating 25% of YTB’s travel customer service people? I understand the economy and scaling back, but for a “travel company” to cut back on the travel staff just as the economy is picking up did not make sense to me.

Can you document for us which department was actually terminated? You found out the SVP of Training for YTB’s RPM program was part of that “termination”. RPM is not part of YTB’s travel customer service and neither were others I know at the home office.

You’ve got to do a better of collecting data and finding better sources. You’ve just proven you don’t actually know what department YTB decided to cut back on, so your question and accusation makes you look arrogant to some and foolish to others. (Not to worry, you still have a handful of faithful who like you, don’t care about facts, they just like to be part of the insults and slander.)

Q; How many RTAs/TSOs do you currently have? How many new Zam Zuu sites have been sold since the launch?

This qualifies as “insider information” and is not something a public company will disclose to anyone outside of the SEC filings.

Q; Do you have any comment on the income disclosures? Both the Marketing and Travel ones are showing that it costs more to be involved with each successive year, yet the average income declines each year as well.

I’m very happy to report that due to YTB Travel Networks commitment to training and upgrades, our new Travel Agent incomes have actually increased to a level that now exceeds the monthly service charges and fees as an average group. We owe much of that to the industry which help resolve and works with the industry instead of tearing it down. And we actually listen and then respond appropriately to the concerns and questions that the industry has. (Imagine that!) It’s especially gratifying to see this type of growth through a turbulent and difficult year that saw prices drastically reduced – thus cutting all of our commission by a substantial amount.

If you would like to compare 2008 numbers to 2009, you are welcome to do so. 2009 was a very trying and difficult year that saw many companies crumble and tens of thousands of jobs lost. To pin our decrease on our business model is narrow minded and one sided.

Word has it, and I’m certainly showing that 2010 could be a real game changer in that regard thanks to the hard work and enhancements now in place courtesy of the Home Office at YTB.

###

So there you go. I hope you enjoyed reading this as much as I enjoyed writing it. It’s been a long time since I had an opportunity to actually tear into somebody like this. (And after such a nice post like Wednesday…what a shame.)

I suspect there will be more pointed questions concerning my answers around the various blogs and forums. A lot of “Yeah butts” and “What about this” type stuff in an attempt to keep me engaged. Let me state for the record that I don’t expect them to consider my answers acceptable. Thing is, I didn’t answer the questions for them; I did it for those who comprehend and read accurately and correctly.

Like I said, it’s not about answers. It’s about drama, rumors, and doubt that these questions are asked. Most as you’ve seen had already been answered – several times.

I’m also sorry about the long post – but I wanted to get it over an done with in one shot. I get calls and e-mails all the time about his behavior and his accusations and there’s just not enough time to pick up after this guy. So I just let it go and you should too, especially after seeing how wrong he actually is.

Onward and upward on Monday and looking forward to getting back to our regularly scheduled programming.

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That life is boring at YTB. ;-P

I apologize for not getting something out sooner – the kids had early release the last two days and we had projects planned. I also have a business to run and don’t have the vast amount of time in my profession that others apparently have. I have however been trying to sort out fact from fiction from various sources I know and trust via phone since the latest episode of “Days of YTB” has hit cyberspace.

Before we get started…I think it’s appropriate for the proper background music due the nature of what’s happened this week. For your listening pleasure, I’ve resurrected an oldie but goody that I’ve used before when there’s so much talk about YTB.

Apparently there was a mass exodus of wackos over the last 36 hours that have put out some pretty outrageous stuff. As usual, those of us who have a firm grasp on the situation are left to clean up the mess. Due to time restraints, I need to warn everyone that I have not read – but merely heard some of the rumors I’m about to squash. Therefore, please understand that some of what I might comment on – may not have ever been written in the vast space we call the internet – nor can I reference just who said it.

The following is a list of what I have heard and what I know to be true.

YTB’s CFO, John Clagg has resigned effective February 2nd. I’ve heard of various scenarios on how this came about. Some reasonable and some outlandish. The reasonable would consist of being burned out. With what the company has gone through since the California Law Suit was filed the day before the 2008 National Convention, and a new CEO who has a keen eye on the companies bottom line – it’s understandable that it would drain anyone.

Another reason I’ve heard is that John saw the writing on the wall – meaning, YTB isn’t going to make it.

Please…

One, the company has secured a $650,000 loan based on the expectant sale of the former home office located at One Country Club Drive. Which is odd – because it’s been widely publicized for years on various boards and blogs that YTB doesn’t have any assets to speak of. (Who knew?)

Two, it was announced on a company call yesterday, and corresponding documentation will be available to the field of some 300 $1000 Quick Start Bonuses will be in mailboxes across the country today. The ZamZuu e-commerce platform announced at the Coach’s Birthday Bash in early January has provided a much needed stimulus package for the field. When the field is making money, the company is making money. The enhanced commission structure enables the average person to attain a bonus, and that builds momentum.

You certainly don’t need to be a CPA to understand that cash flow isn’t the current problem at this point in time. (Still tight, but there is light at the end of the tunnel.)

An interesting observation from some time ago – I remember the exiting CFO being chastised by critics as “unqualified” for the position. It’s rather convenient that the ridicule and lack of qualifications are quickly tossed aside now that John has decided resign. I just love how folks can play both sides of the fence when a new position appears to benefit them. Happens with Directors too. All of the sudden these liars, scammers, and cheaters suddenly turn into Saints simply by leaving the company for another.

It would make any John Kerry supporter proud.

While there is a rumor of massive trading from our Directors due to this news, I’d hardly consider 29,300 shares massive. While John did resign on February 2nd, it was well after the closing bell on Tuesday. (3:00 Central time) I’ve never really understood just why this type of rumor persists with our Directors. I just chalk it up to ignorance and a way for critics to create more drama. Day traders have a ton more fun with this stock than any Director. Due to the timing of our CFO’s resignation and how suddenly (although not surprising) the resignation developed – nobody had any chance to benefit one way or another from this news. Based on the volume, between the verbal resignation and the release of the 8K – the numbers certainly don’t indicate insider knowledge.

Current CEO Robert Van Patten will fill in as interim CFO of the company until a replacement can be acquired. Mr. Van Patten is well equipped to fulfill the roll as CFO for YTB International, and has been in charge of much larger corporations in the past. His leadership is the largest reason why YTB has been able to acquire – all be it small – profits the last two quarters even with revenue down in 2009.

Another rumor floating around is that Ron Head, YTB’s Master Distributor has been terminated. While this may be the case after a thorough investigation – at present any word of termination is premature. Ron has I’m sorry to say been suspended due to possible cross recruiting.

If I’m getting e-mails and calls from every Tom, Dick, and Harry about the next “Big Thing” I can’t even begin to imagine what kind of carrots our Directors are seeing. How much greener the pastures are – how well everyone BUT YTB is doing in this economy – or all those “special positions” reserved for “true leaders” in the industry. I’ve seen and heard some real WHOPPERS in regards to rumors about what’s going on with YTB – including one I’ll mention later – that aren’t created by critics of MLM – but other MLM companies to lure people over to their company.

Attaining a Circle of Champion Director from YTB is a HUGE feather in the cap of any company because – as we all know – YTB created massive amounts of income for those who went to work. So much so, it caught everyone’s attention. Especially in an industry that understands and wants “recruiters”.

A personal note here – and this has nothing to do with Ron or any specific Director who has since left YTB for “greener pastures”. I have yet to hear of see any of YTB’s former Directors leave and actually stay with the next best thing they left YTB for. Several Directors that I know of have been with several different companies since leaving YTB and I can’t think of one (NOT ONE) who is currently better off today than they were the day they left YTB. Nor, with the exception of Corr, who just launched his new venture this week, is currently with the same company they moved on to.

That’s not to say they won’t be able to find another home. For some, I sincerely hope they do. It should be noted however that all of the fanfare up to this point has been nothing more than a passing fancy for every single Director who has left YTB for the next big thing.

Another very curious rumor floating around was that Coach, Scott and Kim were forming another MLM. Honestly, I just can’t wrap my head around this one. Critics, I could understand – they’ve always thought that our Founders would eventually call it quits. Some speculated retirement on some remote island with all our $50 checks in tow – while others speculated another industry entirely to rape and pillage. I’d expect that kind of stupidity from them.

It appears that rumor has also been squashed as Coach has been appointed the newest Master Distributor of…

Wait for it…

YTB.

Sigh…Coach will be recruiting again and honestly, it’s what he does best. I realize that frustrates some, and I know the fears and phobias surrounding the word “recruiter”. People slap that word on me all the time – and truth be told – yes, I do recruit. I recruit for Carnival, Princess, Sandals, Collette, Delta, Air Tran, Holiday Inn, Avis, Sears, Home Depot, Best Buy, and YTB. (Among others, but you get the idea.) We all recruit in some form or fashion and I fail to see what the concern or deal is when it comes to word “recruit”.

I can only hope that at some point in time they come come to grips with their “issues”. But don’t expect me to own that type of stupidity and fear just because it makes someone angry or bitter. The heightened outbursts and emotions I see reflects more about them, then it ever will me.

In closing, for those of you in YTB for reasons only you have a right to decide and place judgment on – don’t lose your focus or the sight of your dreams. Many of you got into YTB to sell travel and/or e-commerce. Others have found a new spark in the e-commerce platform that has triggered bringing people into a very promising opportunity that like travel a couple years ago was attractive to the masses.

If you’re like me, you see all the deposits waiting to turn into cash when these vacations are consumed this summer. Like the company, you need to think long term and tighten up to stay in the game in order to capitalize on the deposits your sitting on. Others saw checks in the form of cash back this week for doing what you already do – shop. More of the same is coming on the 11th when the residuals for being a business owner are sent out not only for your own shopping but all those who shopped on your sites.

By the way you realize they too got cash back checks this week from their own shopping experience with ZamZuu right?

Call them up…ask them if they think this works.

I got to tell you, it’s a much better alternative than searching the internet right now, trying to get a feel from a bunch of cowards who don’t have the guts to put a real name behind what they plaster all over the internet or talk about on the phone.

Because I had another post scheduled for today, it’s been bumped to Monday. I think you’ll like it and it drives home why ZamZuu is right on mark and why big name companies are going to a model just like ours to sell their product or service. You don’t want to miss it!

Hope to see you again on Sunday in your e-mail box with this week’s wrap up and the Just Picture It Now Newsletter.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

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