We’ve been writing our weekly newsletter for the last three years now for YTB and ZamZuu business owners. It’s been one of the most rewarding things we’ve ever done. The compliments and appreciation we get from subscribers means more than we can truly express. What started out as a team newsletter has spread throughout the company. Today, we send broadcasts reaching thousands of YTB and ZamZuu subscribers.

While our publication is designed and written for existing members of YTB and ZamZuu only, there are those who have subscribed under false pretenses. Opting to lie about their identity under an assumed name and e-mail address with the intent to play “Mall Cop”. After the California Settlement was reached two years ago, I was contacted by the Home Office with a list of “violations” from the Attorney General’s Office in California.

The AG had incorrectly charged that our publication was being used as a “recruiting tool” which was most certainly expressed by overzealous critics who desperately wanted to have my publication shut down.

After seeing so many desperate and childish stunts which feed Zealots uncontrollable obsession over YTB, we were well prepared for such an outlandish accusation. We set up our newsletter to verify our members with a valid ID and website address. We also used a double opt in feature to ensure that everyone who signed up actually verified with us they did indeed want our publication.

No shenanigans on our end.

These precautions were two fold. One, I wanted to make sure that everyone receiving this information was actually in YTB or ZamZuu already. And two, I fully expected the trolls to sign up – which they did – and were promptly deleted.

While their first attempt under real names and e-mail addresses were banned from our system, the sleaze then resorted to lying. Finding a YTB member in their local area that mirrored a location close to their own IP address, these parasites sucked off the other site owners ID and website address with a newly created gmail.com account and presto! Success in having our publication diverted to their inbox anyway.

Pretty elaborate scheme don’t you think? That’s the kind of bizarre behavior I’ve come to know while they pretend to be this noble, honorable “Mall Cop” for pour, unsuspecting souls. Truth is, they’re as dirty as the day is long.

A quick fix for the entire Attorney General debacle was a report of my entire list of subscribers with valid ID and website address, verification IP address, minus the user last name and e-mail address. The report clearly validated all subscribers were already in YTB and opted in under their own free will. A letter explaining that it was highly improbable that I was “recruiting” existing YTB website owners based on this report was also sent to the Home Office.

Not sure if it was the last time the AG or the Home Office ever heard about these “violations” again, but I certainly haven’t.

Interesting how morals, ethics, and honesty have no place for an obsessed Zealot that has to be right. When it comes to justifying their perceptions and perpetrating their fears and misconceptions to the general public, all this ethical stuff is mere window dressing they like to hide behind. It’s not just my newsletter they’ve infiltrated either. They’ve signed up as free Reps with the company, have become Fans of every Facebook page YTB or ZamZuu has, and have subscribed to every YTB and ZamZuu publication and newsletter they can get their hands on in order to feed their uncontrollable addiction.

With the latest settlement with the Attorney General in Illinois behind us, a new push by these imbeciles is once again in full swing. Obviously, they’re a bit upset that YTB was able to come to an agreement with another Attorney General and we are able to continue our business model. That’s what normal adults do – come to an agreement. Critics however have resorted to intercepting a new round of private correspondence, making its way to the internet with lists of supposed “violations” to say “see I told you I was right”.

While it’s clear that these correspondence are designed for “members only” – it’s upsetting the owners of these publications. Therefore, I’m offering up a list of items or precautions that you should implement in order to protect your publication and our fine company.

First, you need to accept that there will be sleazy little liars who will do and say anything in attempt to save face or to justify their position. Its part of the game they play. While I certainly don’t agree with it, getting upset and frustrated about it gives them the power and the control. You can take every precaution you want, and they’ll find a way to gain access. They’re that desperate for information and they need something they can spin against you and the company.

Second, most systems have a double opt in feature – use it. With the current CAN-SPAM Act that is in place, it’s not just jerks you want to protect against; it’s the FTC. Signing up someone to your mailing list is a practice we’ve never used. If your information and content is the quality it should be, you’ll get plenty of subscribers the right way. Every single subscriber we have has verified with our system they want our publication.

Third and I know this kind of sounds obvious – but put a disclaimer on your sign up page and in your publication something to this effect:

This newsletter is for information purposes for existing Website Sellers and Website Owners only.
It is not to be used as a recruiting tool for anyone outside the YTB company.

It won’t keep the pin heads out – but it will protect you in the event a pin head tries to play “Mall Cop” and claim you’re trying to recruit the general public or violating any rules.

Forth, and I know you’re not going to like this – but either turn off the “forward to a friend” feature or make sure your subscribers know that it’s only to be sent to existing team members. We’ve never used the “forward to a friend” feature for this reason: There may be some really good content that your subscriber wants to share with team members. Those team members however, may not want or feel the information is necessary. An issue we’ve had for years are folks who forward our publication out to team members and the team member unsubscribes the subscriber who sent it – because they don’t want it. (An unsubscribe link is also mandatory with current SPAM laws by the way.) Disabling this feature keeps complaints to a minimum because it’s only going to folks who actually subscribed.

An alternative for team members is having them forward your opt in link and have team members subscribe on their own. What you’ll find is an open rate that extraordinarily high, and a complaint rate that is practically non existent.

And finally, look over your data. We were able to spot our unauthorized troll by looking over our data. When Aweber changed their pricing along with their terms and conditions on us about a year ago, we had to upgrade. While we were upset at first having to pay more for exceeding 2500 subscribers, the new system and reports it offered showed just who was clicking what.

Low and behold, we found that one edition of our publication that was ripped off and posted publicly on a Zealots blog had over one dozen clicks from a single subscriber. A dozen clicks on the same link? Maybe two or three, but that amount raised a red flag. While the subscribers ID matched his website, and the IP matched where he lived – we found this subscriber based in Annapolis, Maryland had two subscriptions. One with a legitimate, unique domain, and the other with a Gmail account. The high click count came from the Gmail account – so we knew who was real and who the liar was.

It took me no time at all to delete the overzealous little twit.

If you have a newsletter and send correspondence to your team, I realize that you’re doing your team a service. I know all about offering news, support, training, mentorship, and positive reinforcement. It does have value and is a worthy and important part of being a true leader. Unfortunately, not everyone is able to acknowledge those traits because they’re so jacked up on hateraide. They simply can’t get past this idea that all you do is recruit and pick the pockets of poor unsuspecting souls. That’s the mantra rattling around in that empty space where a brain should reside. While they have no practical experience to base this limiting and false belief on – trying to change it is a complete waste of your time and effort. Just realize that they own that belief and you don’t have to.

So there you have it folks. Take it from me. These idiots have done it to me dozens of times and to no avail. Follow these simple steps and you not only protect your publication from being squashed, but you protect our fine company as a whole.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

Three years ago, YTB’s most famous cynic came bursting onto this blog with the mission to tell me – you, and anyone else who could stomach it – that MLM and Travel was a bad mix. When John Frenaye landed here, it took a nanosecond to figure out how this guy ticked. It’s a very standard and predictable M.O. that works by categorizing, separating, hiding, judging, condemning, attacking and rejecting.

Today, the name John Frenaye is synonymous with Anti-YTB after three years of rants and obsessive – compulsive behavior. Daily life consists of prowling the Internet for any tid-bit or morsel of food that can be reworked or rearranged and thrown back out in an attempt to justify his radical cause. His obsession has also compelled him to join every Facebook Fan page YTB or ZamZuu has – opting in under various aliases on several YTB newsletters (including ours), and even joining YTB a few years ago as a free “Rep” just to gain access to company information and communication to rework and refine with his own twist in an effort to satisfy his immense appetite over YTB.

Proper etiquette, rules or boundaries have little place for someone who needs to feed a powerful addiction. Nor is there any room for reasoning or solution based alternatives. All “pro” statements that don’t conform to the “Frenaye Creed” are quickly met with a direct rebuttal or even better – an abrupt and public reprimand. Many have described his uncompromising behavior cult like.

John is personally responsible for spreading his “creed” to every available board, forum, and blog, promoting his radical thinking and perceptions. Always watching – always monitoring the vast amount of communication and sites about YTB, just as soon as there’s a comment to support YTB – you can bet that John will be there to distract everyone from the topic at hand to trash the model, company, Founders and members.

After years of incessant rants – about the only option anyone has these days is the “ignore feature” found on these forms and boards to protect your computer (or your mind) from being infected. I have very little knowledge or care about what he’s writing these days, but there’s only one person I can think of that fits this description:

“Obviously, from your blog you will spin anything to the negative against this company. Some of it may be for good reason…some of it seems like an old crazy girlfriend I dated in high school.”

What’s also obvious is that John’s reputation precedes him.

While I’m years removed from the confines of alcoholism, I remember what it’s like to be consumed by addiction. How the compulsion controls every aspect of your life. True, to outsiders who see the daily rants, it looks to be bizarre and dysfunctional. For John however, life feels quite normal – even “right” because it’s so routine.

His own blog throughout the years, has been the home port to spew all that’s wrong with YTB. He’s prided himself on an open blog forum that allows all views and positions. A few months back however, his open blog forum policy was drastically changed and comments have since been shut down – completely.

The only views expressed or allowed are those of the owner now. Mind you, it’s no big loss. In fact – I applaud the disposal of daily rants and trash talking designed to keep emotions, rumors and fear at a frenzy level.

However, when I heard about the excuse in this thread (sorry, no direct link because Ainsworth is also on “ignore”) – I couldn’t help but think how John has deceived his own flock. Has John told his followers that someone was attacking his kids on Facebook?

Mind you, I would agree that would certainly be enough to scare any parent. (This one included.) If that were truly the case, I’d even feel applauded over John’s situation. It’s just not right – and if I find documented proof this is the case – beware.

Truth is however, from what I know about the comments made on his blog – they weren’t about his children at all – but about John and his personal failures as a young adult and travel professional. After all the years of poking and prying into everyone else’s lives and publicly posting them on his blog, someone has finally had enough and exposed the real John Frenaye and his less the perfect behavior and past on this site.

Several members of YTB have known about John’s troubles for some time, including me – but nobody has stooped to this level before. I’ve been asked on several occasions to post these findings in the hope it would turn the tables against John. Some have even speculated that it would shut him up.

About all it would do for sure would provoke more anger and resentment. John’s clearly not able to look at himself or his views as anything less than admirable and above reproach. With John’s bizarre behavior and ridiculous spin over the years, I’ve really never seen the need to add this information into the mix. In my opinion, the documentation provided here related to YTB would conclude this guy isn’t playing a full deck.

Some may consider this new blog unfair or underhanded.

If that’s the case, would it be underhanded for John to purchase “thefactsaboutytb.NET” to link to his blog? Would it be considered unfair that John also created a “Zam (space) Zuu” fan page to mock and poke fun at the name, our members and our Founders? Would it be considered a personal attack that John posted a link to a news story similar to the one about him surrounding one of our Directors? How ’bout posting personal bankruptcy findings?

John’s been guilty of all these offensive and abusive actions over the years. Frankly, I’m somewhat surprised it took this long for it to show up in cyberspace. When you play with this kind of fire, you’re bound to get burned sooner or later.

With that said – I have no idea if John’s going to wise up or straighten up. It’s not my place – and I’m completely powerless in helping him at this point. The only person that can help John is John – that much I do know.

My hope however, is this information will help you let go and move on like I have. John’s perception of YTB is similar to telling me the sky is purple. Rant all you want about it – it’s not going to change the color from blue to purple simply because you yell louder than I do – or make believe you know any more than I do.

That charade ended the second he barged in here and he opened up his mouth.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

Want some great comic relief for the trip up to St. Louis? After the events of last week surrounding YTB and the stock jumping up in price, I decided to do some poking around on the internet to see what was being written about it this weekend.

Honestly, not much. Sure the stock tripled in just a couple of days, but when the price starts at 4 cents a share and climbs to 24 cents, there’s not much to talk about when compared to other stocks.

For Zealots however, little ol’ YTB appears to be the only thing that matters. (A company that controls them by living “rent free” inside their heads.)

Anti-YTB Zealots tend come out of their holes when things like this happen in an attempt to keep their illusions in check. While the folks of YTB and ZamZuu are busy gearing up for another Convention in St. Louis to educate themselves and celebrate another year – Zealots (who just can’t help themselves) get really nervous and vomit some real whoppers in an attempt to curb momentum.

This year however, unlike years past, (for those of us who take the time to pull up the historical pricing) there was a huge run on the stock last week. Was it pre-convention news? Possibly. YTB’s Q2 earnings report? Maybe. Or have people have finally caught on the zealots are full of themselves? (Most likely.)

What busted my gut over the weekend was reading the wreckage anti-MLM zealots left in the wake of the events. When the stock started it’s upward trend at the beginning of the week, I can only imagine how their palms began to sweat – and eyelids began their uncomfortable twitching. By Thursday morning the “head worm” couldn’t take it any longer and posted something in order to satisfy the uncontrollable twitching. Anyone who takes the time to post something like this over a $0.05 increase (as of Thursday morning) – simply shows how nervous, obsessed and irrational some idiots are over Direct Sales and Network Marketing.

Excuse me, that’s “pyramid scheme” according to them.

Oh, but wait – it get better.

The eye twitching turned into a full blown panic attack by 11:00 am that morning after the stock doubled in price once again. Clueless as to what was going on, the worm copied and pasted some screen shots of the 139% increase since his lame attempt to squash the stock failed to catch any traffic or traction. (How dare anyone not take heed of the Great and Powerful Man Behind the Keyboard.) Of course, it could have gotten plenty of traffic, and those who know this guy’s history – most likely took bets in the opposite direction. (If I had read it that morning, I sure would have bought more!)

By 5:00 pm that very same day – the mornings confusion and quote “Not sure what is going on” magically turned into “all so predictable” after 2 million shares were traded that very day when the financial were released after the bell. A flip flop that would have made John Kerry proud! (Did this guy not read what he posted just hours before?)

In all for the day – six separate posts that day all surrounding little ol’ YTB.

Too funny. Who has time for that? (I’m not talking about just writing it – but reading it!!)

For the record, the last time “predictable” YTBLA traded even close to 2 million shares in one day was August 12, 2008 when investors went running for cover thinking California’s Attorney General understood the difference between a legitimate business model and pyramid scheme. (We now know much different – he’s just as clueless as the worms.) The only other time prior to that was when YTB posted it’s first yearly profit – nowhere close to Convention but in April of 2007.

And that’s a trend this Goof calls “predictable”!

I have to give these liars some credit however. They remembered how they spewed illusions that there aren’t any Directors left in YTB to “pump and dump” the stock. Nope. Because they can’t use that as an excuse any longer when stock climbs a few cents a share, they decided to lay it out on Coach, Scott, and Kim! They’re the ones who are pumping up the stock before convention.

How? Well according to the head worm, they terminated their “employment” earlier this year, and are free to trade all they want. (My guess, based on how clueless he is about THAT idea, is so they don’t have to file a Form 4)

Let’s say (for like – a nano second) this worm is right about Coach, Scott, and Kim not being employees of the company. There would still be a Form 4 to document the trades regardless.

Why? Because Coach is still a 10% shareholder and Scott and Kim still reside on the Board of Directors until at least 2012. Until a Form 4 is produced showing even a single share of stock being traded by any of the three – the worm is simply squirming for an answer that will fit into the hole he’s created for himself. It’s a far better alternative than using common sense, logic, or reading actual documentation.

Poor guy – that would just be far to much to handle for a zealot like him.

With so much activity on one blog, the only other place I bothered to check in on was the Yahoo Boards which you just have to love for the simple reason that nobody who posts there owns a single share of stock. Funniest comment I read there over the weekend was some arrogant snot who thought the board was worth reading. Like anyone in YTB or better yet, an investor, would take any of these no name cowards seriously. The one guy who did stand up for the company (sort of) didn’t stand a chance after he misspelled his own name. (Like that has anything to do with stocks.) After that, the guy didn’t have a chance because that’s all the compost the worms needed to chew him up and extract him out the other end.

The rest of the holes these guys may have crawled out of could be better or worse – but I couldn’t tell you. Same story most likely – as they all follow the “head worms” with “baited” breath. (Poor saps have no idea they’re being baited.) Just more no name cowards who think they talk a good game, but end up looking as dumb as the dirt they squirmed out of. Nobody with have a brain really cares to participate in that kind of stupidity, ignorance or childish behavior.

Nope – the smart ones will be heading to St. Louis to celebrate another year that never should have happened.

The worms? They’ll eventually crawl back into the holes they came from after a while. Right now St. Louis is the place they’ll be in mind and spirit this week.

Funny how they wouldn’t touch this company with a ten foot pole – but it sure takes up a lot of energy and time digging holes for themselves.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

Now that we’re inside 30 days until the Convention, most of the “news” and “upgrades” are saved for those who actually show up in St. Louis. I went back to July, 2008 to review all the excitement of our largest Convention to date – the buzz about Lady Liberty – and clear signs that YTB was doing everything they could to appease California’s claims about YTB being a “gigantic pyramid scheme”.

The month before Convention, YTB announced they were contemplating a franchise model, and also removed the booking engine link from the marketing sites although nobody really knew why these changes were being made so close to Convention.

Hindsight is always 20/20 – and it’s clear looking back that YTB and California were communicating at the time. YTB was making the appropriate changes during their discussions to conform and ease the concerns California had.

Discussions had been going on since January 2007 when YTB came out with booking requirements for credentials in California. New legislation passed in the state required that any agent had to actually book travel before they were qualified to carry any card offered in the industry.

Typical of critics and zealots who have no clue – they thought this legislation would stop the massive growth of YTB and end the reign of MLM’s in their industry. What it did was put YTB on the map in California. At the beginning of 2007 there was somewhere around 3000 RTA’s in the state. By the end of 2007 – there were more than 20,000.

Oooops.

So zealots and critics do what they always do – they come up with more obstacles. Another group of “professionals” convinced Royal Caribbean to pull the plug on bookings with them to make it look like suppliers were now against MLM.

Problem was – business isn’t that stupid – bookings are bookings and only one other company YTB did a small number of bookings with pulled the plug besides RCL. (There was one other, but I can’t remember who it was. We never did business with them to begin with but any critic could tell you because it matters to them.)

After only securing 3 vendors with no more in sight, critics then came up with more complaints and more hoops that YTB had to jump through in order to remain “compliant”. The heat was cranked up after the company showed a profit to the SEC and was labeled a “Darling” instead of a “scam”. The company got their stock symbol off the Pink Sheets and back onto the OTC.BB. We also can’t forget YTB’s 9 point jump in Travel Weekly’s Power List from #35 to #26.

It scared the living daylights out of the dolts who can’t accept MLM and Network Marketing as a legitimate and viable business model. Remember THEY have to be right – otherwise they’re entire world collapses. MLM’s just can’t do things like this – it’s not right and there has to be something wrong here. (Small thinking I know – but look at whose pointing fingers at us.)

Since nothing critics said or did appeared to be working – they did what they always do when MLM grows to big too fast for their comfort zone. You file a $25 million lawsuit and for added impact they did it the day before everyone got together for the largest Convention to date.

That ‘ill show ‘em! Right?

Wrong…

Fast forward to 2009, and we find Jerry Brown announcing that he “brought an end to an elaborate pyramid scheme” in a very amusing press release. Legal documents however confirmed that all the time and money spent on the litigation pointed directly to the hoops YTB jumped through before the suit was filed to appease concerns about being an illegal pyramid scheme.

If you’re thinking the pyramid schemes are illegal – you’re spot on. Programs and companies that fall into that category are shut down – abruptly.

Since little had changed and Jerry’s claims about shutting the company down fell woefully short – we showed up a year later for another Convention.

California’s suit did work to some degree however. The suit did bleed the company of money with litigation and we never achieved the franchise model announced in 2008 as a legitimate or respectable “franchise”. We still don’t have a franchise to sell. After California took $875,000 from YTB’s pockets, (leaving only $125,000 for the “victims” they claimed they filed it for.) they handed their false claims over to Illinois to squeeze more money out of the company. The company continues to tolerate this myth that someone actually pays for the opportunity to recruit others into a pyramid. (Something that YTB has never done since it’s inception in 2001.)

The Illinois litigation has been stalled since it was filed – ironically filed  just 4 hours after the settlement with California was announced more than a year ago. After passing the baton, millions continue to be spent by both sides over ignorance, bitterness, and sheer stupidity instead of actually spending time and money on franchising.

Now that we’re two years removed from California’s stunt and we’re gearing up for our second Convention since the California A.G. announced his goal of ending our “pyramid scheme” I have to wonder if critics of YTB still think they won and we lost. Sure YTB has been bloodied and battered over California’s claims. The perception over the mere appearance of the word pyramid scheme would put some companies out of business.

Unfortunately, perceptions and accusations can’t overcome or extinguish truth or fact. The false claims from States like California and Illinois and the incessant shaming of our founders and members of YTB by overzealous critics has – in its own way – done some good.

Anyone who takes what they’ve read verbatim or doesn’t conduct their own due diligence about YTB (or Network Marketing in general) certainly won’t take the steps necessary to build a business. I learned very early on in my carrier with YTB that changing habits and perceptions over the ridiculous myths about money just rolling in without doing any work is an unnecessary step in the process. For the vast majority, it stacks the odds against them. While it’s not impossible – it’s a long shot at best that you can extract the weeds that choke logical thinking or change lazy habits if someone is unwilling or uncooperative.

To use an already overused verse – “You can lead a horse to water – but you can’t make them drink.”

I’ve seen and heard about the fears about brain washing. I’ll freely admit that I’ve been brain washed and take the term literally.

Thanks to my journey with YTB and the study I’ve done over the years, my mind has been cleansed. Dirt, stains, limiting beliefs, or any matter that doesn’t serve me has been washed away. One definition is “to free from spiritual defilement” which is appropriate when it comes to the brain. You are what you think about most of the time. What you focus on expands.

Some will continue to focus on perceptions, claims, fears and phobias. (Daily no less.) While the smart ones will see right through the hype and limiting beliefs. I find it fascinating that it’s the folks at YTB who are the ones who mislead and hype everything up. We’re the ones labeled as uncooperative and unwilling to see the light.

Looking back and reading memory lane documented here – and the fact the another Convention is less than 30 days away – me thinks it’s the other way around. ;-P

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

I remember our first trip to Jamaica more than 13 years ago. It was our first cruise and Ocho Rios was one of the ports of call.

Ronda and I climbed Dunn’s River Falls and after the falls a local took a Polaroid of us and handed it to me.

Not knowing the local “landscape” at the time, I took possession of the Polaroid from the man’s hands – and before I knew it – he was asking for $5.00. For a stinkin’ Polaroid picture! When I told him “no” and tried to hand it back, he pushed my hand away only to stick his other hand out for his $5.00 “picture fee”. The more I told him I wasn’t interested – the more he insisted.

I finally ended up dropping his picture on the ground and walking away.

When we got back on board that afternoon I saw a number of souvenir shirts that read what’s pictured here.

I swore at that moment that our next trip to Jamaica would include this shirt.

We’ve been back several times since then, and I can’t remember which cruise I found it on, but it’s one of my favorite shirts I keep in my drawer.

Yesterday afternoon I got a Google Alert that made me think of this shirt. So I pulled it out, ironed it (it was really wrinkled) and took a snapshot of it just for this article.

Why? Because there are really stupid people in this world who can’t take “NO” for an answer.

Remember the the $100 million Class Action filed two years ago that’s been pulverized, beaten, and obliterated by the Courts turning the entire lawsuit into a very amusing joke? Well it just took a turn for the worse from “joke” to total “embarrassment” because they’re at it – AGAIN!

I wasn’t kidding when I said these idiots think Class Action lawsuits are like cats who have nine lives. It’s simply refilled for another shot. There have been six rulings over the last two years which the Court has denied or dismissed on separate occasions – and instead changing their stance – coming at it from another angle, or better yet – just admitting defeat – these pin heads just keep spouting the same tired argument over and over again.

After six ruling against them, I’m sorry, but it’s time to consider a Mental Health evaluation, not a Lawyer.

What’s even more mind blowing is their claims and position hasn’t changed a single bit. The latest filing is almost verbatim of the first suit file two years ago. It’s the same bogus myths and pyramid scheme mantra with the same cast of characters. What happened to words like “failed”, “corrected”, “deficiency”, “amending”, “incorrectly”, and “realized after 100 hours of arguing”?

Apparently, it was nothing more than lip service. Nothing’s changed and they haven’t learned a blessed thing.

True to form – they’re myths and illusions are spot on – and your knowledge and experience is wrong. The Courts have called this ordeal an “ungainly monster” and used specific words like “redundant, immaterial, impertinent, or scandalous matter” in one ruling, and “the very definition of a fishing expedition” in another ruling.

A Zealots response? Damn the torpedoes – we’re going full speed ahead.

I’m sorry guys…but I have zero tolerance for this kind of stupidity and arrogance. Zealots like this, and the “professional” gang like Frenaye and Stilphen who continue to pitch this pyramid scheme mantra are just dumber than dirt. Anyone who wants to hitch their wagon to this dead horse is only hurting themselves and their reputation. There’s no gray area after all this time and all these rulings.

The answer is still going to be “NO”.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

You best stay out of the kitchen.

Being one of the more visible YTB blogs on the internet, I have my share of readership. Most readers are supporters and enjoy my insight and information about our company.

I also have my share of detractors. Some I would safely say detest my existence for one reason or another. If you’re in the public eye, you can’t be everything to everybody and there will always be those who don’t agree with you. What makes my sort of activity and exposure dangerous is when emotions enter into the mix.

Emotions have too many variables. You can’t expect emotions to remain constant over time or from one person to another. Each individual perceives and reacts to each situation differently. Logic and facts however always have a base or a core that remain constant. One of the things we’re finding through our journey together with YTB is that the facts of our business model are able to withstand the misconception, half-truths, and lies that we see from those who use perceptions and opinions as their core defense.

As expected, John Frenaye took exception to my article on Friday and boldly laid claim that I’m the one who “spins”. He added that his blog was more “legitimate” and his was the only viable option where people had to ability to “judge for themselves”.

He’s also a tad upset at what he’s deemed a “personal attack” and eventually, “my lies” will catch up with me.

My – my – my. How easy it is to dish it out.

It’s interesting to me how quickly this group pulls the “personal attack” card when challenged. I’m not sure if they think they’re too pure, or we’re to take pity and look the other way when their blatant misrepresentations about our people, our Founders and our company are created by their hands. I hate to break it to this group – but they leave some enormous “stinkers” out there on the web. Their activities have left some laughing, and others appalled. We DO know right from wrong, ethical from unethical, what is morally right and what’s morally bankrupt.

To illustrate how bold and brazen John has become over the years, we’ll reference one of the most legitimate and honorable sources I know – our court system. What was forwarded to me last week clearly illustrates why our Home Office made the decision to turn down his requested interviews and why others have come to the conclusion that John can’t be trusted to “report” anything concerning YTB in an unbiased or accurate manor.

Case in point: This was written by John last week on his blog:

Of course, back in August of 2009, we reported on the story where Coach had a ramshackle home and was able to convince a church to make the repairs in return for a lease. But Coach reneged on the lease and got his home fixed for free.

I don’t know about you, but I wouldn’t call his post entitled “Once Upon a Time” an actual “report” but ironically – a “Fairy Tale”. If you strip away John’s “report” and look at the court documents which are linked in the word “TRUTH” it reveals John’s elaborate web of deception – not Coach’s.

Yes – John’s the one deceiving the flock – pouring Kool-Aid if you will. The “truth” shows that Coach and Chris “donated” the parcel in question to the church for a Minister and his family use as a parsonage. More troublesome; the word “lease” never even appears in the actual court documents, although conveniently inserted by John in his – “report”.

True, the home needed electrical upgrades to meet code, and a gas furnace needed to be converted to propane. There was never any lease however, and Coach and Chris never received a penny for their generous donation to the Church and its family. Consequently, the court concluded:

“the parcel here in issue and the house thereon qualified for exemption during all of the 1998-assessment year either because it was in the process of adaptation for exempt use or because it was actually used by the Church as a parsonage for Rev. Casey.”

I know I’m going out on a limb, but you be the judge here. Which do you find more “legitimate”? John’s “Once Upon A Time” fairy tale – or – documentation from “The State of Illinois“?

What’s so astounding to me, is the man doesn’t appear to understand how anyone could possibly question his “reporting” as wrong or even inappropriate. To question anything he says or does is challenged with a very coy rebuttal and continued claims that HE is the most fair and unbiased source concerning YTB in the land. According to John, he’s proven how Coach has a long history of deception and he’s proud that his flock agrees that Coach should be thrown in jail for doing what he did to this church.

And yes, that type of arrogance is frustrating – even for me.

We can’t forget another court ruling regarding YTB’s business model and claims of an elaborate pyramid scheme that wasn’t just dismissed but tossed out as “redundant, immaterial, impertinent, or scandalous matter“. Again we find John and others on the wrong end of an argument calling the absurd complaint “powerful”.

Here’s how the Honorable Judge Murphy described the complaint:

“The First Amended Consolidated Complaint, filed July 15, 2009, is an ungainly monster of 39 pages containing 133 paragraphs (many of which have subparagraphs) that likely does not pass muster under the familiar federal “notice pleading” standard.”

True to form, John “disagrees” with the court’s ruling, and makes no apologies for his position or opinions. John falls right in line with the type of hideous and outrageous accusations Counsel tried to pull in its second go around, after the first complaint was dismissed. Their answer to the problem – a bolder, more brazen attack.

So which do you find more legitimate? John’s statement, or Judge Murphy?

From John’s point of view, it’s YTB that is “crafty” and “sly”. The only reason why YTB is still around is due to changing our model or living on the very edge of the law. Regardless how much change or how close we “appear” to be, it’s still the right side of the law. YTB’s model has never required “payment for the opportunity to recruit others” from day one. You may not agree with that – you may not understand that – and you may never accept that. But because yours is only “opinion” and not “fact” – you do have to continue to deal with YTB.

Finally, John recently found out that the law is the law, and everyone (including him) must abide regardless of opinions or perceptions. The creation of a fake Zam Zuu fan page to mock and poke fun at our company violated ZamZuu’s trademark causing a confusing similarity. His defense – a space between “Zam” and “Zuu”. (And no, I’m not kidding.)

John, you don’t just stink – you absolutely reek of lies, deceit and a perception that the laws of this land simply don’t apply to you. It’s a double standard that I will not turn away from and I will not make any apologies for in calling you out. We all make mistakes (even me) but there comes a time when you have to stop blaming others or being a victim and take personal responsibility for your own actions.

You are in the public eye and there will be those who will disagree and oppose you. There will also be those who will hold you accountable for your actions. If you don’t like it, either toughen up or stop what you’re doing and go back into hiding.

As it stands right now – you have proven to me, our company, and several outsiders who have no beef one way or another with YTB that you should not be trusted due to your attitude and your actions documented above.

For every action, there is a reaction. So if you don’t like my reaction, stop acting the way you are!

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With

Most all of you have read my tribute to Andy Cauthen. I’ve personally spoken with him and he’s adjusting to the drastic change from corn fields to cement and tall buildings. In my tribute, I mentioned that the only explanation critics would get was a Press Release to gnaw on that really won’t say much other than we’re sad to see Andy go, but wish him well in his future endeavors.

Something you need to understand about critics: they always have to be right. That’s why they have the last word – and they never let anything go.

My comment about critics only deserving a Press Release was actually perceived as a challenge by the ring leader of this group. Probably because they also have another obsession over trying to prove me wrong. Andy was in fact contacted during his last week of employment for an “interview” to answer some questions. Andy being Andy obviously agreed at first because he’s a professional and sincerely wanted our field to understand and look at his move in a positive light.

After careful thought and some time reading on this critics blog, it became apparent that any type of fair or balanced interview wasn’t likely by this individual. What he saw were half-truths, blatant misrepresentations, and some flat out lies about our company that made him extremely uncomfortable about his decision and interview. So Andy, very politely, and respectfully declined his interview with our head critic.

The word “No” isn’t a word critics like to hear. They’re like children, and “no” doesn’t actually mean “no” – it means go ask another parent. So our interviewer went on to another prospect at the home office for this “interview” about YTB.

Again, he was turned down. But this time he was told more truthfully that his past “reliable sources” for inside information have never been accurate and they [YTB] do not feel that their answers as written would be quoted completely or fairly…but rather changed to meet his own agenda. It was also decided that based on his trademark infringing and deliberately misleading “Zam Zuu” Facebook fan page (which by the way is finally gone thanks to Legal and a Cease and Desist) he could not be trusted to objectively report on any news or opinions about YTB in a fair and unbiased manner.

If that sounds harsh or stern, it is. I can’t tell you how many times something I’ve actually written here has been twisted to meet this individuals “agenda”. (After three years, I’d need more than my entire family’s fingers and toes to count.) The man is extremely gifted at taking words and comments and twisting them to mean something completely different.

So, since he can’t seem to find anyone to answer for him, he’ll do what he’s always done. Take all these rumors and beliefs, and publish them as questions as a public display of humiliation, and an “oh my, what’s wrong with YTB now?” While a handful of followers cheers him on thinking that nobody has answers concerning what they sadly believe as the truth.

Problem is, and I think you’ll clearly see this, these questions aren’t really questions. Better stated, they’re accusations that he’s asking the company to defend. That’s the critic’s way. Most of what you’ll see has no documentation or evidence to support the statements. Because its critics we’re dealing with, nobody needs supporting documentation.

Well, I’ll let you decide, because I got a copy of the questions.

For fun, I decided to answer as many as I could. Some as you’ll see couldn’t be answered because they don’t actually exist. Pay particular attention to the way each question is worded and you’ll quickly see why the home office thinks this guy is a joke. By the way; that’s how this should be consumed, with amusement, not anger or resentment. Part of our critics problem is that their anger consumes them and they can’t think logically or rationally. Seen it time and time again and it turns a complete fabrication into an emotional outburst that has no rhyme or reason.

So if you’re angry about this guy’s obsession over YTB, and his constant ridicule with every aspect of our company and our people, just move on to something else. This won’t help. If you understand like I do that this is nothing more than a fishing expedition and a desperate attempt for more drama to occupy his time and energy, by all means, read on!

Q: Over the last month, YTB has lost the CFO, the Master Distributor, the President and COO, and the SVP of Training and International Expansion. Is Bob Van Patten handling ALL of these tasks now?

I admire how much you think of Mr. VanPatten. From what I here, he is the single biggest reason you still have something to write about on your blog. He’s managed to keep YTB alive long after all of the critic’s predictions of impending doom. Bob VanPatten is the CEO of YTB International. As CEO he administrates, and puts the best people qualified in the positions needed. As you well know, the only position Mr. VanPatten has taken a close eye on is that of our former CFO. His background and experience dictates he is well suited for that position. (Not to mention our last two financial statements with him as CEO which have shown profits.)

In case you have not heard, Coach Tomer is our new Master Distributor. (I wrote about it here.) It’s a position he thrives in and is well suited for in my opinion. The field also gets to see much more of him now. I can’t think of a better “recruiter”.

Furthermore, as an outsider, I don’t expect you to know that the position of SVP of Training was furloughed several months back by the company. (We’ll address this “furlough” again for you a little further down.) The SVP position in question was vacant due to Mr. VanPatten making that choice, not the other way around.

Q: What has this done for the morale of the home office? The field?

For someone who trolls each and every Facebook page, blog, and forum that YTB has, you know exactly what it’s done. We adapt, we move on, and we move forward. We focus on things we can control and stay positive about. If you need proof here’s a thread from this past weekend I’m sure you saw. (It would make a great screen capture for your next blog post!)

Based on those comments, I’d say moral is mighty high right now, wouldn’t you? The same weekend Andy left too.

Q: YTB is continuing to lose about 100 RTA/TSO’s per day. What do you feel can be done to stop that?

Aside from getting a gag order prohibiting you and the handful of Zeolots from throwing mud and trash out there without any documentation or regard for the truth, I don’t know if there’s anything that can be done. I will say that much of your trash has been cleaned up thanks to the court system and because YTB is still around. People are starting to realize just how absurd some of your speculation and comments really are. As a result, it appears that a number of those “loses” are re-engaging in the company once again.

We call it F.E.A.R. which stands for False Evidence Appearing Real.

Q: I understand you are actively trying to sell the HQ building. What are the plans when it is sold? Where will YTB/Zam Zuu move? Certainly for a technology company, you don’t need that type of space. With Coach out of the Riverhouse now, are you planning to move to FL?

You understand? How do you “understand” without any documentation to support what you’re asking? Truth is, it’s nothing more than exploring some options.

So let’s turn this around and assume you’re right about the sale of the Home Office. My question for you would be – how will the sale of the home office advance your desire to see YTB killed off? A large influx of cash from this asset, along with the 56 acres the company also owns outright, would be a serious blow to someone like you who would like to see the company suffocate. It could be a real game changer. As you’ve said – as a technology company we don’t need this type of space and we could certainly use that “cash” to speed things up and moving in the right direction.

Think of it as “blog security”. ;-P

Q: By all measures, Zam Zuu seems like it was thrown together in a matter of days. Domains bought at the last minute for short durations. Lack of foresight in securing social networking URLS, etc. Do you feel Zam Zuu is in it for the long haul?

Read this article and then this article and note the dates they were published. Then help all of us undertand how you can measure that time span in “days”? I understand that a year consists of 365 “days”, but nobody uses “365 days” and “thrown together” in the same sentence without looking ridiculous.

You can also read this article and it will all come together for you very nicely. It should put to rest this absurd notion that the company didn’t think this through. And by the way, a company initially named “Cadabra” (as in “abracadabra”) was reluctantly changed at the last minute back in 1994. Do a little research on Amazon.com, and you’ll find what they did worked out just fine.

ZamZuu was a result of a years’ worth of testing, study, and a realization that we had another market shift. Kind of like travel was for us, and you saw what this company did with that. And regardless of any comments to the contrary, you did take notice. It scared the daylights out of you. You post and dribble about this company incessantly because of it.

Q: What sets Zam Zuu apart from any of the other online cash back “malls”? Even some of your stores are offering better cash back deals directly. IE: Last week, Best Buy had a 25% cash back program, while Zam Zuu was at 1.5%.

And just where is that 20% now?

Gone.

ZamZuu offers it’s Best Buy 1.5% all year long. (Sorry, that’s 365 “days” for you.) Furthermore, you’re assuming that by accessing BestBuy.com through our ZamZuu portal customers won’t have access to the special 20%? You’re assuming incorrectly if that’s the case. There is nothing that prohibits a ZamZuu customer from seeing or receiving that 20%.

Oh…and one other thing. I just checked my Best Buy e-mail folder, I can’t find this deal from them. Care to provide this “offer” just to keep things documented? Thanks!

Q: How do you explain to the field the incredible departure of directors and the change in the compensation plan? This plan was marketed as “copyrighted and on file with every Attorney General in the US and cannot ever be changed.” I think several departed directors might have a different opinion.

It’s no secret that YTB has assembled some of the best recruiters the industry has ever seen. They had a key role in YTB’s dramatic rise to the top and HUGE contributor to the insensate hammering by critics who fear recruiting and large sums of money like you. With the lawsuits, it became open season for other companies to recruit these leaders and bring them over to their teams. A huge feather in their cap snagging a YTB Director for sure. I can’t think of one Director who wasn’t bought off in some regard by money or position to make the switch.

While it’s sad to see some of these people go, I can’t blame them for taking some very attractive and lucrative offers. They’re tough to turn down when the offers grow in size and frequency.

Yes, the compensation plan has been increased and enhanced several times through my tenure with YTB. I would also speculate that you are correct that even the departed Directors would consider overrides on more products and higher commission splits on travel a plus. It’s never diminished in any form or fashion from the day I started.

Q: Can you comment or are you aware of the pending investigation by the Dept. of Justice?

Really? Which division? Antitrust? Civil Rights? Natural Resources? National Security? Or maybe Tax? Tell you what. When this “pending” turns into a “real” investigation and you have something more than just a rumor from one of your buds who heard it from another bud, we’ll discuss it then. For now, we’re limiting the questions and discussion to things that actually exist. Not some rumor or fantasy that gets you all excited and seething.

I know you’ve got finger and toes crossed that it’s true, but you also thought California was going to be your savior shutting YTB down, and look how that turned out.

Q: Are you finding it difficult to keep the momentum going? Since the settlement, the recruiting has been hemorrhaging.

Since the settlement, the hemorrhaging has actually stopped. You even wrote about it during the last quarterly report. Don’t revert back to something you admitted isn’t accurate. California was going to shut the company down, and when that didn’t happen people popped their heads out of their boom shelters and found that the scare you created was nothing more than a false alarm.

I’m happy to report that due to the launch of ZamZuu and the clarification from YTB Travel Network President Kim Sorensen, momentum isn’t a problem. By the time you find evidence of that in the quarterly reports, it may be too late for you to spin it another way however. (I certainly hope so.)

Q: Looking to the future (be that 5 days or 5 decades), how do you describe YTB? I know for years the focus has been on Travel and the mantra was “we’re a travel company”. I think that focus has changed. What kind of company will YTB be in the future?

Truth be told, you’ve never considered YTB a travel company, only a recruiting company. It doesn’t matter if it’s 5 days or 5 decades, your “thinking” is the only thing that won’t change in that regard. Nothing YTB ever does as a travel company is ever good enough for you. You’ve been harping about the Travel Weekly Power List for the last three years, but have never once even considered resolving your issue with them. Why not? What are you afraid of? Do you or don’t you want an answer?

Most likely, you don’t. Because it’s not about answers, it’s about questions. The more questions, the more chaos. The more chaos the more drama for you and your pals to stir up the pot.

Case in point, you were on the YTB Travel webcast last Sunday night and were given answers first hand from Kim. You heard about our plans and where we intend to be as a Host Agency. Do you expect us to answer any differently for you simply because of your inability to listen and actually learn like the rest of us?

Stop asking questions that you already have answers for. I know you don’t like the answers, but good grief, grow up and accept that we’re not going to change because you think we should. You’re not that important and there’s no amount of bitching that’s going to change that.

Q: Are you planning on hanging around?

Hanging isn’t word that resembles someone who is passionate and motivated. Too many people just “hang around” and that’s why we see the poor income disclosure statements that you like to slobber all over. So in that regard, no, I won’t hang around. I do however have a strong desire to continue to learn and grow with this company. I feel it’s an important aspect of success.

Q: With the cruise industry’s Wave Season in the beginning of the year; what was the rationale behind terminating 25% of YTB’s travel customer service people? I understand the economy and scaling back, but for a “travel company” to cut back on the travel staff just as the economy is picking up did not make sense to me.

Can you document for us which department was actually terminated? You found out the SVP of Training for YTB’s RPM program was part of that “termination”. RPM is not part of YTB’s travel customer service and neither were others I know at the home office.

You’ve got to do a better of collecting data and finding better sources. You’ve just proven you don’t actually know what department YTB decided to cut back on, so your question and accusation makes you look arrogant to some and foolish to others. (Not to worry, you still have a handful of faithful who like you, don’t care about facts, they just like to be part of the insults and slander.)

Q; How many RTAs/TSOs do you currently have? How many new Zam Zuu sites have been sold since the launch?

This qualifies as “insider information” and is not something a public company will disclose to anyone outside of the SEC filings.

Q; Do you have any comment on the income disclosures? Both the Marketing and Travel ones are showing that it costs more to be involved with each successive year, yet the average income declines each year as well.

I’m very happy to report that due to YTB Travel Networks commitment to training and upgrades, our new Travel Agent incomes have actually increased to a level that now exceeds the monthly service charges and fees as an average group. We owe much of that to the industry which help resolve and works with the industry instead of tearing it down. And we actually listen and then respond appropriately to the concerns and questions that the industry has. (Imagine that!) It’s especially gratifying to see this type of growth through a turbulent and difficult year that saw prices drastically reduced – thus cutting all of our commission by a substantial amount.

If you would like to compare 2008 numbers to 2009, you are welcome to do so. 2009 was a very trying and difficult year that saw many companies crumble and tens of thousands of jobs lost. To pin our decrease on our business model is narrow minded and one sided.

Word has it, and I’m certainly showing that 2010 could be a real game changer in that regard thanks to the hard work and enhancements now in place courtesy of the Home Office at YTB.

###

So there you go. I hope you enjoyed reading this as much as I enjoyed writing it. It’s been a long time since I had an opportunity to actually tear into somebody like this. (And after such a nice post like Wednesday…what a shame.)

I suspect there will be more pointed questions concerning my answers around the various blogs and forums. A lot of “Yeah butts” and “What about this” type stuff in an attempt to keep me engaged. Let me state for the record that I don’t expect them to consider my answers acceptable. Thing is, I didn’t answer the questions for them; I did it for those who comprehend and read accurately and correctly.

Like I said, it’s not about answers. It’s about drama, rumors, and doubt that these questions are asked. Most as you’ve seen had already been answered – several times.

I’m also sorry about the long post – but I wanted to get it over an done with in one shot. I get calls and e-mails all the time about his behavior and his accusations and there’s just not enough time to pick up after this guy. So I just let it go and you should too, especially after seeing how wrong he actually is.

Onward and upward on Monday and looking forward to getting back to our regularly scheduled programming.

PS - If you're involved with YTB, sign up for our FREE Newsletter. As a Website Owner or Website Seller, we'll keep you up to date with all the latest news, acquisitions, and developments with YTB.

PPS - Subscribe to the Just Picture It Now RSS feed, (including e-mail) for all the latest posts and updates found right here!

Book Your Travel & Vacations With